Garner Hotel Frankfurt Palmengarten by IHG

Hotel with a 24-hour front desk, near Alte Oper

Choose dates to view prices

Photo gallery for Garner Hotel Frankfurt Palmengarten by IHG

Exterior
Standard Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, soundproofing
Reception
Standard Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, soundproofing
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Parking available
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
Sophienstrasse 40, Frankfurt, HE, 60487
  • Place, Palmengarten
    ‪3 min walk‬
  • Place, Frankfurt Trade Fair
    ‪15 min walk‬
  • Place, Congress Center Messe Frankfurt
    ‪15 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪11 min drive‬

Room options

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds

Standard Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

You may also like

About the neighborhood

Frankfurt

Located in Bockenheim, Garner Hotel Frankfurt Palmengarten by IHG is within a mile (2 km) of popular sights such as Frankfurt Trade Fair and Congress Center Messe Frankfurt. This 68-room hotel welcomes guests with conveniences like free in-room WiFi, a computer station, and free newspapers in the lobby.

What's nearby

  • Palmengarten - 3 min walk - 0.2 miles
  • Frankfurt Trade Fair - 15 min walk - 0.8 miles
  • Congress Center Messe Frankfurt - 15 min walk - 0.8 miles
  • Festhalle Frankfurt - 18 min walk - 1.0 mile
  • Alte Oper - 4 min drive - 1.7 miles

Getting around

  • Bockenheimer Warte Tram Station - 4 min walk
  • Frankfurt am Main West Station - 12 min walk
  • Frankfurt Airport (FRA) - 22 min drive

Restaurants

  • ‪Kish Restaurant - ‬4 min walk
  • ‪Villa Leonhardi - ‬8 min walk
  • ‪Palu Grill Haus - ‬3 min walk
  • ‪Vietpho Cuisine - ‬4 min walk
  • ‪Ban Thai - ‬4 min walk

About this property

Garner Hotel Frankfurt Palmengarten by IHG

Hotel with a 24-hour front desk, near Alte Oper
Garner Hotel Frankfurt Palmengarten by IHG features free WiFi in public areas, a computer station, and free newspapers. Self parking is available for EUR 17.50 per day. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and luggage storage. This smoke-free hotel also has a TV in a common area.
43-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Sitting areas, safes, and phones are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 17.50 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 17 for adults and EUR 8.50 for children

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (51 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: EUR 15.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Service animals exempt from fees

Children and extra beds

  • Children 4 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 15 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 8.5 for children
  • Self parking fee: EUR 17.50 per day
  • Early check-in fee: EUR 15.00 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)
  • Rollaway bed fee: EUR 15 per night
  • Facilities fee: EUR 9.90 per person, per day and includes use of: sauna

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novum Business Hotel Imperial Frankfurt Messe
Novum Business Imperial Frankfurt Messe
Novum Hotel Imperial Messe
Novum Imperial Messe
Novum Hotel Imperial Frankfurt Messe
Novum Imperial Frankfurt Messe
Hotel Imperial Hotel
Hotel Imperial Frankfurt
Hotel Imperial Hotel Frankfurt
Novum Hotel Imperial Frankfurt Messe

Frequently asked questions

Is free cancellation available at Garner Hotel Frankfurt Palmengarten by IHG?

Garner Hotel Frankfurt Palmengarten by IHG offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to see close to Garner Hotel Frankfurt Palmengarten by IHG?

This hotel is situated in Bockenheim within a 10-minute walk of Palmengarten, Senckenberg Museum, and Leipziger Strasse. You'll also find Alte Oper and Römerberg within a short drive.

Is there parking available at Garner Hotel Frankfurt Palmengarten by IHG?

Yes, parking is offered for EUR 17.50 per day.

Does Garner Hotel Frankfurt Palmengarten by IHG include a casino on the premises?

No, Garner Hotel Frankfurt Palmengarten by IHG doesn't have a casino.

Will I find an indoor pool at Garner Hotel Frankfurt Palmengarten by IHG?

No, there is no indoor pool at this hotel.

Are there hot tubs at Garner Hotel Frankfurt Palmengarten by IHG?

No, there isn't a spa tub at this hotel.

Does Garner Hotel Frankfurt Palmengarten by IHG have a restaurant that serves breakfast?

Garner Hotel Frankfurt Palmengarten by IHG offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Garner Hotel Frankfurt Palmengarten by IHG allow pets to stay for free?

Yes, pets stay free at Garner Hotel Frankfurt Palmengarten by IHG.

Does Garner Hotel Frankfurt Palmengarten by IHG have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Garner Hotel Frankfurt Palmengarten by IHG?

The closest major airport to Garner Hotel Frankfurt Palmengarten by IHG is Frankfurt Airport (FRA), which is 10.2 mi away (22 minutes by car). Another top airport is Mainz (QFZ-Mainz Finthen), which is around 24.6 mi away.

Can I book a room with a balcony at Garner Hotel Frankfurt Palmengarten by IHG?

No, there aren't any guestrooms with balconies at Garner Hotel Frankfurt Palmengarten by IHG.

Reviews

Garner Hotel Frankfurt Palmengarten by IHG Reviews

7.6

Good

8.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 229 out of 1000 reviews
Rating 8 - Good. 445 out of 1000 reviews
Rating 6 - Okay. 205 out of 1000 reviews
Rating 4 - Poor. 76 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

Reviews

2/10 Terrible

Mahdere

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Given wrong room multiple times

Reserved their largest room and paid the higher price as i was coming with my 2 young daughters. When i checked in, they gave me a small room with just a double room. When I informed him that I ordered the larger room, he said it's not possible because i only put 2 adults in the reservation (which was a default on my acct). I informed him, if i want a big room even with 1 adult, i should get what i pay for, not for them to automatically assign me a smaller/cheaper room. I agreed 2 book a 2nd room although it would separate our family, and i asked for the original room i booked for the 2nd room, and again, i was given a small room with double bed. by that time i was too exhaused from a long trip and the family was tired, so we just accepted it but was a horrible experience.
Stayed 2 nights in Jun 2025

6/10 Okay

David, Taylorsville

Business traveler
Liked: Property conditions & facilities
Renovations in progress, but nice staff and good location.
Stayed 8 nights in May 2025

8/10 Good

David, Taylorsville

Business traveler
Disliked: Cleanliness
Great staff. Good breakfast. Renovations in progress.
Stayed 1 night in May 2025

8/10 Good

David, Taylorsville

Business traveler
Disliked: Cleanliness
Great location. Nice staff. Could be cleaner.
Stayed 1 night in Jun 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience was very positive. Suggestion: Add microwave to rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

James, Katy

Stayed 1 night in May 2025

8/10 Good

David, Taylorsville

Business traveler
Liked: Staff & service, amenities
I stay here often on business. Rooms have not been as clean as they used to be over the past couple of months. Lobby is newly renovated - a great improvement!
Stayed 1 night in Apr 2025

10/10 Excellent

mario

Stayed 2 nights in Apr 2025

6/10 Okay

David, Taylorsville

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness
I have stayed here many times on business. The staff is very supportive the breakfast is great. This time, the room I was given had not been cleaned. The front desk attendant very quickly got me a new room so there was no problem.
Stayed 1 night in Apr 2025

6/10 Okay

HAMID

Stayed 2 nights in Apr 2025

6/10 Okay

Arnold

Stayed 1 night in Mar 2025

8/10 Good

David, Taylorsville

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here frequently for work trips. The hotel is a bit dated, but nice. Good breakfast. Good if you are on a budget.
Stayed 1 night in Mar 2025

8/10 Good

David, Taylorsville

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here frequently for work trips. Dated, but nice. Good breakfast. Good if you are on a budget.
Stayed 1 night in Mar 2025

10/10 Excellent

Chaim

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

christian prince

Liked: Amenities
Good
Stayed 3 nights in Jan 2025

8/10 Good

Nazir Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
it was nice and clean and very professional staff
Stayed 1 night in Feb 2025

8/10 Good

David, Taylorsville

Business traveler
Liked: Cleanliness, staff & service
I have stayed here many times on business. It is a once very nice and now decent place to stay in a wonderful location, at a good price and with a good breakfast. This time, unlike all the other times, I noticed that the room (especially the bathroom) were not as clean as usual.
Stayed 1 night in Feb 2025

8/10 Good

David, Taylorsville

Business traveler
Liked: Cleanliness, staff & service, amenities
I have stayed here twice. The hotel is aged, but nice. Bathrooms have been updated in most rooms and some other updates have been completed in recent years. Continental breakfast is good. Good if you have business in Frankfurt Bockenheim or Westend and are on a limited budget.
Stayed 1 night in Jan 2025

10/10 Excellent

Jelena, Beirut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this for my son for one night. He said the room was great.

6/10 Okay

David, Taylorsville

Business traveler
Liked: Staff & service, amenities
Great location if you have business in Bockenheim or Westend of Frankfurt. Walkable to the Univeristy of Frankfurt. One of the two affordable hotels in that area and the only one I have found that still offers breakfast. The breakfast is good. Continental. Staff is professional: the front desk manager spoke at least German and English, perhaps other languages as well. So, international guests would feel welcomed. Rooms are a bit dated but bathrooms and some other aspects of the rooms have been updated. Rooms are also spacious by European standards. The hotel certainly has some “faded glory” vibes, but it is a good place to stay if you need a place to rest, have breakfast and get to work the following morning.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2024

10/10 Excellent

Justo, Weston

Stayed 3 nights in Sep 2024

6/10 Okay

Edgars

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Not good staff
Stayed 6 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

4/10 Poor

Elise

Traveled with family
Disliked: Staff & service
Good central location for exploring and meals. Front desk staff not overly friendly. Smoked and chatted all night outside rooms on the back, making it hard to sleep or keep window open.
Stayed 2 nights in Sep 2024