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Novum Hotel Imperial Frankfurt Messe

4.0 out of 5.0

Recent guest reviews

This is my third time staying in Novum hotel. It is an ideal base if you are visiting Frankfurt for a few days. The rooms are very clean and cosy, the bathroom is spotless with fresh towels each day. We did not have breakfast there but a lot of the other guests were having breakfast. It is very close to Messe and not very far from the centre of Frankfurt. We walked into the centre and it only takes 30 minutes to get there, you can also get the Uban. It is also a very safe are with plenty of nice restaurants in the area. Very good value for what we paid. Would definitely return.

The hotel was nice and the room was very big and comfortable. Its in a good convenient location close to the train, tram, supermarkets and restaurants. However, wifi connection was the worst. Keep disconnecting. Always lost the connection after one minute of video call. Other than that, a nice place.

My girlfriend and I stayed at the Novum Imperial over three nights in July while travelling the country on a budget. We were after a well-priced, city centre hotel. The hotel was clean, simple, had friendly and helpful English-speaking staff who gave us a quick overview of the city when we checked in. The hotel also held our bags free of charge a couple of hours before check-in and did the same when we left but didn't leave the city until later on. The hotel isn't about a half and hour walk from the station - just about close enough with four heavy rucksacks to walk. However, there is a U-Bahn stop five minutes walk away, making getting around easy. We hadn't included breakfast in our package and at €14 a day, we thought this was expensive. As an alternative, there is a lovely cafe called Extra Blatt which does fantastic breakfast down by the U-Bahn stop.

The hotel was very conveniently situated. Very helpful Reception staff. Very clean and good facilities. Free WIFI and tea/coffee making. Quiet. Coffee not replaced on first morning, but quickly remedied.

My family including my one year old stayed here for a night during our trip to Germany. The air conditioner for the entire hotel were not working and this seems to be a perennial issue here. Nonetheless, we were not informed about this prior to checkin and were allocated a room on the top floor which was akin to a sauna. Upon complaining to the front desk, I was nonchalantly given a small table fan. They refused to refund my money when I wanted to cancel my reservation and move to another hotel even though they agreed that they should inform guests about the air conditioner malfunctioning. Best to give this a miss as there are better hotels nearby

Our stay at the hotel was pleasant and uneventful. Housekeeping was great. Good, high pressure hot water in the shower. The front desk clerk seemed to be in a perpetual bad mood. Tolerably close to the U-bahn (Bockheimer Werte Station), street parking would be available with a little difficulty.

Although not located near the city centre, it is a 5-minute walk from the metro station. Residential area with shops and supermarkets nearby. The staff is friendly and helpful. The rooms are not small, big enough for two guests. My only suggestion of things to be improved is the breakfast.

We stayed in this hotel for two nights, quite pleasant experience. Early check-in was available at the cost of €15, which is nice. We arrived early at 6 a.m. and the staff was able to let us check-in early without early notice. The location of the hotel is quite nice. It cost around €34 to get straight from the airport to here. It's also close to u-bahn station "Leipziger Str.", just a five minutes walk away. From the station you can get u6/7, you can transfer at Konstablerwache for u4/5 if you wanna go to the centre train station (Hauptbahnhof) or Dom/Römer; Around the station you'd find a bunch of shops where you find most things you'd need. We saw a lot of reviews of hotels around central station being "not safe" of "noisy" and that's why we chose to live in this hotel even though it's not exactly at the city centre. And we were pleased with our experience here. The only thing that bothered us was that the wifi wasn't working at all. :/

We checked in 4 days ago. In spite of the early check in confirmation, room was NOT ready and we had to wait (after flight through the night) for another 2 hours. When the room was available, there was no light in the foyer, the safe was not working... no technician was available (only 1 lady at the reception in the whole hotel?!?). 2 hours later we had to move the room. New room had no table, so I had to get the table from the other room myself. Cleaning is below any standard I have ever seen. No new cups, no new glasses, no sugar or coffee replacement, unless tracing housekeeping and getting it our self. Just now housekeeping was here, 3 minutes room cleaning (no vacuum, no bathroom cleaning.... just replacing towels and making bed (terrible). Worst I have ever seen, sorry. No dry cleaning/laundry service! NO fridge!!! Bathroom is so small that you can only have one person in and/or if using the toilet, get up carefully so you don't get squeezed in between the washing bowl and the toilet. All in all, not worth the money. Parking is available, but too few, so watch out that you don't get blocked and can't get out (happened to me yesterday morning)

We stayed in this hotel and we thought because of the price being so low the serve was also low but to our surprise the hotel was excellent. We had a very nice, clean room with many amenities. The wifi was perfect no password needed. We have coffee for free in the lobby without paying for it. During the day we had free water. I really enjoyed staying in this hotel for the price. Service and customer service was kept very professional. Will definitely recommend this hotel to my peers.

Sophienstrasse 40 Frankfurt HE

Hotel highlights

  • Walking distance to Senckenberg Museum and Palmengarten
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • 24-hour front desk

Novum Hotel Imperial Frankfurt Messe places you in Bockenheim, within a leisurely stroll of popular sights such as Senckenberg Museum and Palmengarten. This 68-room, 4-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and a computer station. Located centrally in Frankfurt, it's also close to Congress Center Messe Frankfurt and Alte Oper.


Dining

Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


Rooms

All 68 soundproofed accommodations feature sitting areas. Guests can enjoy cable TV and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include safes, phones, and desks.


Property features

Guests of Novum Hotel Imperial Frankfurt Messe enjoy free WiFi in public areas, a computer station, and free newspapers. Self parking is available for EUR 22,00 per day. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. This smoke-free hotel also has a TV in a common area.

Room options

Standard Single Room, 1 Twin Bed

Twin 1 | Sleeps 1

Standard Single Room, 1 Queen Bed

Queen 1 | Sleeps 1

Standard Room, 1 Queen Bed

Queen 1 | Sleeps 2

Comfort Single Room

Twin 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

61% of guests recommend this hotel

Total of 226 reviews