Park Inn by Radisson Frankfurt Airport Hotel

Phone didn't work; checkin counter person was brisk but the morning counter person was very good. WiFi is not secure which has some concerns in this digital age.

The hotel should hire more staff for the front desk. Only one front desk agent handling everything is overwhelming for him. And guests have to wait too long.

The staff were very accommodating and pleasant. The room had space and was comfortable. No negatives

The front desk staff was very nice and helpful. My next day flight was very early. He helped called taxi in advance

There were no wash clothes, shampoo, conditioner or lotion. The shuttle bus from the airport to the hotel was free but it cost 4 euros each to return to the airport the next morning. The hair dryer was very heavy to use. The design of the shower causes water to come out on the bathroom floor. The bed was one of the most comfortable we have ever had at a hotel or motel.

Check-in staff was great - very friendly and helpful. Room was very clean and comfortable. Two issues - TV did not work properly so I called front desk and was told someone would be up in 5 mins to fix it and no one ever came. Also eat before you come to this hotel- prices at restaurant are crazy expensive. They know they have captive customers and they seem to really exploit this at their restaurant. I paid 18 EU for a burger and fries. Breakfast is a better deal at 10 EU if paid in advance at checkin.

The first time I stayed here, I was going to check out early. At 10 am , I took my two suitcases down to the parking garage and left some odds and ends behind because I could not carry them all. I came back to my room to get the other stuff, and found cleaners in my room, who had thrown out my water bottle, paperwork, magazines and disinfectant wipe container and were cleaning it out for the next guest. I was extremely upset because I hadn't checked out, and check-out time was not until 12 noon. After raising a stink, the Room service manager got the cleaners (who could not speak any language I understood) to pick some of my stuff out from the garbage. I never got my water bottle back. Also, the approach road to the hotel from the airport is under construction, but nobody thought to post a sign. GPS led me down the road, which was blocked, and I could barely make a u-turn and go back. A guest at another hotel showed me a bypass road to the hotel. Management just shrugged and didn't care about the inconvenience to guests. Really bad customer service and overpriced bad food at the restaurant.

A little hard to find. Room is clean and adequate. Dinner at the restaurant was so so.

Very nice airport hotel - friendly and professional staff. Good food at the restaurant.

Good spot for overnight before flight. Very good breakfast and reasonable price for room.

Great experience, quick in and out, hotel shuttle to airport is 4 euros, it is a big plus.

This hotel was a good price and everything was super nice and cozy. Had a dream worthy big bed with a light up headboard, and a comfy chair, nice TV, and good bathroom. Would definitely recommend.

The shower stall leaked water all over the floor, so we had to use the towel to stop that. On top of that, the stuff was rude and demanded we pay for the hotel, although we paid through Orbitz. I told the clerk that we have paid already. He was having none of that. So we ended up double paying. When I sent the email to Orbitz complaining, Orbitz just told us to contact the hotel. I could have done that myself. Orbitz should have refunded me my money.

Good location, new building, a bit small, but ok. Downside is you have to pay for shuttle to airport. Due to proximity, should be complimentary!

This hotel is located close to Frankfurt Airport's Terminal 2 - one can easily walk from Terminal 2 to the hotel lobby in 15 minutes. This is great if you are traveling light, but if you have a lot of luggage, it's a bit too far to walk. The hotel offers a shuttle service, but they charge 4 euros, which seems hard to justify especially given the overpriced rooms. I had a standard room with two "twin" beds but could barely fit in the bed, it was so small (I'm only 5'8"). The tiny comforter the hotel provided was also barely adequate, and although the room was clean and apportioned with modern furnishings, the skimpy size of the furnishings gave it the feel of a backpacker hostel. The walls are also thin - if the hotel puts loud guests into neighboring rooms, you will hear them right through the walls. The room also lacked a refrigerator - though there is an ice machine near the reception. The only place in the vicinity to shop for groceries is a gas station mini-market located in the Airport Center about a 10-minute walk from the hotel. Speaking of surroundings, the hotel is located in an office park which is still under construction - there's nothing around except the airport and Airport office park, and the "wooded area" between the buildings is tiny. I didn't eat in the restaurant, but it looked descent and the prices didn't look outrageous. Overall, this hotel will work if you're traveling light and need a place to crash for one night between flights... but I'm guessing there are other, more convenient options offering better value.

Overall enjoyable stay. Short shuttle ride to airport. Really good for overnight stay for early morning flight. Nice place.