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Mercure Neu-Isenburg

4.0 star property
Hotel with a restaurant, in the vicinity of Deutsche Bank Park

Choose dates to view prices

Photo gallery for Mercure Neu-Isenburg

Superior Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk
Exterior
Business center
Privilege, Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Gym
  • Parking available
  • Room service

Explore the area

View in a map
Frankfurter Strasse 190, Neu-Isenburg, HE, 63263
  • Place, Deutsche Bank Park
    ‪5 min drive‬
  • Place, Römerberg
    ‪11 min drive‬
  • Place, Frankfurt Trade Fair
    ‪12 min drive‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪8 min drive‬

Room options

View all photos for Classic Room, 2 Twin Beds

Premium bedding, down comforters, in-room safe, desk

Classic Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Privilege, Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Premium bedding, down comforters, in-room safe, desk

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 1 Double Bed

Premium bedding, down comforters, in-room safe, desk

Classic Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Neu-Isenburg

Mercure Neu-Isenburg places you within a 15-minute drive of popular attractions such as Deutsche Bank Park and MyZeil. This 4-star hotel has 143 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Deutsche Bank Park - 5 min drive - 4.6 miles
  • Römerberg - 11 min drive - 5.8 miles
  • Frankfurt Christmas Market - 11 min drive - 5.8 miles
  • Alte Oper - 12 min drive - 6.6 miles
  • Frankfurt Trade Fair - 12 min drive - 7.0 miles

Getting around

  • AirPlus Dornhofstraße Neu-Isenburg Station - 11 min walk
  • Neu-Isenburg Stadtgrenze Tram Stop - 16 min walk
  • Frankfurt Airport (FRA) - 16 min drive

Restaurants

  • ‪Da Cimino - ‬4 min walk
  • ‪Der Bäcker Eifler - ‬2 min walk
  • ‪Green Thai - ‬1 min walk
  • ‪Neuer Haferkasten - ‬5 min walk
  • ‪Ha Thai - ‬7 min walk

About this property

Mercure Neu-Isenburg

Hotel with a restaurant, in the vicinity of Deutsche Bank Park
At Mercure Neu-Isenburg, guests have access to a gym, free WiFi in public areas, and meeting rooms. Free offsite parking is included with your stay. The front desk has multilingual staff that can help with concierge services, luggage storage, and securing valuables. Additional amenities include conference space, a business center, and free newspapers.
Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Private yards, coffee makers, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Holiday Inn Frankfurt Airport - Neu-Isenburg by IHG
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  • Free WiFi
  • Restaurant
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Self parking on site (EUR 16 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; EUR 24 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Shopping mall

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 12.00 per accommodation, per night
  • Service animals exempt from fees

Children and extra beds

  • One child 14 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 24.00 for adults and EUR 10 for children
  • Self parking fee: EUR 16.00 per night (in/out privileges)
  • Pet fee: EUR 12.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a security system.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Frankfurt Airport Neu-Isenburg
Mercure Hotel Frankfurt Airport Neu-Isenburg
Mercure Neu Isenburg
Mercure Neu-Isenburg Hotel
Mercure Neu-Isenburg Neu-Isenburg
Mercure Neu-Isenburg Hotel Neu-Isenburg
Mercure Hotel Frankfurt Airport Neu Isenburg

Frequently asked questions

Is free cancellation available at Mercure Neu-Isenburg?

Mercure Neu-Isenburg offers free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Neu-Isenburg?

As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at Mercure Neu-Isenburg on Oct 24, 2025 start from $101.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Mercure Neu-Isenburg?

This hotel is located in Neu-Isenburg, close to Deutsche Bank Park, Römerberg, and Frankfurt Christmas Market. You'll also find Frankfurt City Forest and Henninger Turm within a short drive.

Will I be able to park at Mercure Neu-Isenburg?

Yes, parking is offered for EUR 16.00 per night with in/out privileges. Accessible parking is also available for guests.

Does Mercure Neu-Isenburg have a casino at the property?

No, Mercure Neu-Isenburg doesn't have a casino.

Is there an indoor pool at Mercure Neu-Isenburg?

No, there is no indoor pool at this hotel.

Is Mercure Neu-Isenburg good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as a bar.

Does Mercure Neu-Isenburg have a hot tub?

No, there isn't a spa tub at this hotel.

Does Mercure Neu-Isenburg have a restaurant with a breakfast menu?

Yes, Mercure Neu-Isenburg serves a full breakfast each morning for a surcharge from its restaurant.

Does Mercure Neu-Isenburg allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Mercure Neu-Isenburg for a fee of EUR 12.00 per accommodation, per night.

Does Mercure Neu-Isenburg have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Mercure Neu-Isenburg?

The closest major airport to Mercure Neu-Isenburg is Frankfurt Airport (FRA), which is 8.1 mi away (16 minutes by car). Another top airport is Mainz (QFZ-Mainz Finthen), which is around 24.8 mi away.

Are there rooms with balconies at Mercure Neu-Isenburg?

No, at Mercure Neu-Isenburg, there aren't any guestrooms that list a balcony.

Does Mercure Neu-Isenburg offer wedding services?

There are wedding services available at Mercure Neu-Isenburg if that's in your vacation plans.

Mercure Neu-Isenburg Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 83 out of 210 reviews
Rating 8 - Good. 85 out of 210 reviews
Rating 6 - Okay. 31 out of 210 reviews
Rating 4 - Poor. 4 out of 210 reviews
Rating 2 - Terrible. 7 out of 210 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Stayed 1 night in Jun 2025

8/10 Good

Alain

Stayed 1 night in Jun 2025

6/10 Okay

JoAnn

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Air conditioning was not working in my room on the 5th floor! No room phone, Bathtub was too high for this old woman to step into. I am 73 with knee problems. Only one handicapped room in the hotel which staff said and it was booked. Will not be back.
Stayed 3 nights in May 2025

8/10 Good

Josephine

Liked: Cleanliness
Clean
Stayed 1 night in Apr 2025

6/10 Okay

Paul

Stayed 1 night in Apr 2025

2/10 Terrible

Joerg

Stayed 1 night in Apr 2025

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Visiting family so only used as a base to sleep. Clean and convenient for our needs
Stayed 8 nights in Apr 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospitable and clean

The staff was very hospitable and attentive and friendly, location was great
Stayed 9 nights in Mar 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hote
Stayed 4 nights in Mar 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint would be a poor wifi signal in the room I was in
Stayed 7 nights in Mar 2025

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, central location.
Stayed 10 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

A aeroplane themed hotel with comfy beds which was perfectly located for my business trip. Check out the Thai restaurant next door, was tip top
Stayed 1 night in Nov 2024

8/10 Good

Arash

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
No reception after 11 pm so if your flight is late you will have to sleep on the street!
Stayed 4 nights in Oct 2024

6/10 Okay

Yuichi

Stayed 2 nights in Sep 2024

10/10 Excellent

Petra

Stayed 3 nights in Aug 2024

10/10 Excellent

James

Stayed 1 night in Jun 2024

2/10 Terrible

Darius

Traveled with family
A/c not working, they don’t clean the room
Stayed 2 nights in Jun 2024

10/10 Excellent

Gonzalo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was a nice size but room was very hot and air conditioning unit was mainly putting out hot air despite being on the coolest setting. Mattress seemed very thin as well. Overall services nice and general cleanliness very good.
Stayed 5 nights in Mar 2024

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

6/10 Okay

Niloofar

Liked: Staff & service
The property was good near shopping
Stayed 3 nights in Jul 2023

10/10 Excellent

Ashleigh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023

4/10 Poor

David

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023