Thunderbird Inn Florence2.0 out of 5.0
Recent guest reviews
Clean rooms, great restaurant buffet with real southern cooking. Front desk staff went way beyond their duty to accommodate me during my stay. Free wifi was spotty but overall a great hotel for the money.
I've stayed at the Thunderbird five times now, on my way from PA to Florida. I like old fashioned style motels, and the Thunderbird is such a motel. The rooms are clean, the staff is friendly, and the food is great! You get a FREE BREAKFAST BUFFET with every stay! This is a $20 value!
I was only there for an evening and early a.m. departure. booked through expedia - I usually/often use a/the 'mystery hotel' option for the best price (I'm not picky when travelling solo, .... a bit different when my wife wants to read reviews first! :-) ) I was pleasantly surprised. ... and had a great full buffet breakfast included. nice waitress, tip well please, their minimum wage is terrible!
I decided to take my grandmother up here to get something to eat so she wouldn't have to cook just to give her a break and relax. I should've paid attention to the parking lot because there wasn't many cars outside and I was always taught you can judge a business by how many cars they have outside. Anyways we proceed to go inside despite what the outside looked like. I pay for our food to sit down and eat, for one there wasn't a lot of options to choose from but I still was going to give it a shot until I went to grab a plate. The plate I picked up still had grits on it, so I decided to pick up another one, that one was dirty too. Not only was I experiencing dirty plates, so was my grandmother. So I told her we will eat out the to go containers (still trying to give this run down place a chance) and we started putting our food in the container. Then the lady who rung us up yelled to us as we were on the other side of the room. Now I understand if you did not want us to use the to go plates, however what you wont do is yell at us like we arent paying customers. When I asked who she was talking to she proceeded to point at me and the lady on the grill thought she was talking to her because aint no way in the world could she be talking to a customer like that. So before I could walk over there (b/c obviously the batteries in her feet died) she decided to yell out to tell us not to use the to go plates. So I kindly tried to tell her the plates were dirty, not trying to embarrass anyone. I nicely told the lady on the grill that I would like to talk to the manager. The manager comes out and I was trying to tell him what happened and he asked me to show him the dirty plate. I picked the plate up that still had the grits on it and gave it to him. The manager looked at it like oh thats nothing scrapped it off and was like where are the other ones. Right there I knew it was going to be a problem since that wasn't good enough and he needed more proof. I went ahead and went to the stack my grandmother had picked from. He felt some things on the bottom of the plate and acted like he couldnt see anything wrong with the other ones. Then the manager proceeded to tell me if they got rid of all those plates they wouldnt have nothing to eat off of.....thats what your revenue can go into to. Anyways that wasn't any of my problems b/c I do not stay here nor do I work for him. So I told him we didnt want to eat there and would like a refund. After he interrupted me trying to express my concern and yelling to the cashier I understand why they do NOT know what Customer Service is. Besides the poor customer service the manager snatched my to go box out of my hand and tried to snatch my grandmothers to go box out of her hand but I grabbed it from her and told him he does not have to snatch anything from us. Other than this poor customer service the breakfast food was not what people say it is. For just $2 dollars more save yourself the disappointment and poor service and head over to Shoney's (a little further up the street) where the plates are clean, the people are friendly and the food is good.
Had misgivings because it's right next to the highway so I asked for a room away from the interstate. We were given a room in the back. HOWEVER, there was a truck parked in the parking lot that ran all night. Hotel and room badly in need of a makeover. Bed was ok, but no shower curtain. Tub was disgusting so couldn't take a bath either. Refrigerator froze our food. Would not stay here again but the dinner buffet had the best Southern food. Better than Cracker Barrel!. Breakfast buffet was included in room price and was quite large and delicious. Even had omelets made to order.
I'm a o/o truck driver and stay here often,Though dated the rooms are clean,quite and comfortable...the staff are very friendly and helpful (with the exception of Norman who works the front desk) they have a country restaurant,great food and a real breakfast for free w/room. There is plenty of restaurants in the area....I don't recommend going to the Phenox bar on property (over priced drinks and cheap quality food) Fatz across the road has great food and ppl.
Checked in on the 3rd of July and when me and my daughters took stuff to room I was very disappointed. My daughter sat one of the bags on the bed along with her tablet and when she went to pick up tablet, there was feces on the bed which she got on her hand as well. There was also razors and condoms in the drawer. I immediately went to front desk to make them aware of the situation. They guy at desk swore up and down the room was cleaned and even showed me a sheet saying the room was clean. He didn't want to believe what I was telling him about the room (which i explained without raising my voice). He just kept saying it wasn't true so I told him to come with me to room so he can see for himself. And what did he see on bed and floor.....the poop I was telling him about. So I was offered another room, which I probably should have gotten for free because nobody wants to find poop on a bed that they payed good money for. Well he assured me the second room was clean as well. Upon looking in the refrigerator there was food in the freezer. It just wasnt worth trying to get another room again even though he assured me they make sure every room is cleaned. Well whoever checks these rooms need another job because they aren't doing it right. That was just plain nasty to find poop on the bed and to have my daughter get it on her hands and hear her complain all night about feeling dirty because of it. And the rooms are suppose to have wi-fi which didn't work at all, tried most of the night to get a connection. SMH
Booked two rooms last night and we got bitten by bed bugs. The guy at the front desk was nasty however it appeared that they wasn't surprised by it. I I really think this place should be shut down and fumagated.
but they make the best breakfast buffet on the east coast (yep road dog has been to most) after running 3,600,000 safe miles I ended up at agood grub spot for dinner daily for instance the average corner grocery store in new Orleans has better grab and go food than even the French quarter like downman mkt on downman rd where you the best po boys without the tourist prices
It was a debate between three and four stars and I decided to give this place a little love because of the kitchyness aspect of it. Well that and the staff were all quite friendly. By no means is this place the Ritz Carlton nor was it my first choice of places to stay in Florence but it was cheap and I was on my own dime for the night. This is the motel time forgot and the one your grandparents probably remember from road trips down the 95. The rooms don't look like they have been updated sans the TV since the 70's and the restaurant since the 60's.... but alas, that is what gives this place charm and why I booked here vs. your run of the mill no tell motel. Oh, and a true Southern breakfast is included in the rate! Like pork chitlins, grits, bacon, 14-types of sausage and sweet tea. It's basic, to the point and no frills place to pull off the road and get some shuteye and clog your arteries in the AM and give you sugar rush to put you into a diabetic coma breakfast. I am a fan of the Thunderbird Inn.
Thunderbird Inn Florence places you within a 10-minute drive of Florence Civic Center and Magnolia Mall. This 131-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. It's in central Florence and also a short drive from Mcleod Regional Medical Center.
Start your day off right with a free buffet breakfast. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge.
Thunderbird Inn Florence's 131 rooms are air-conditioned and provide microwaves, refrigerators, and free local calls. TVs come with cable channels, and free WiFi keeps guests connected. Ironing boards are also standard.
Thunderbird Inn Florence features an outdoor pool, free WiFi in public areas, and conference space. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready.
Reviews from Trip Advisor
33% of guests recommend this hotelTotal of 86 reviews