I was given a handicapped room which was not what I paid for! The shower was handicap accessible however it had nowhere to put a bar of soap or shampoo. The handheld wand hose was covered in mold. There was no way to use the regular shower head - that did not work. I was very disappointed and will not stay at a Courtyard Marriott again. The front desk staff was not nice either.
Wonderful people! Very welcoming, making our stay very delightful.
Nice and convenient location to dining and shopping
The entire staff worked extremely hard to make stay enjoyable and made sure all are needs where met. Unbelievably curtious and customer focused
Great handicap room staff made sure it had all of our needs covered
The bed was comfortable. The bathroom was incredibly tight. The light where th sink and mirrors were didn’t work. I like the balcony that had a screen on it so you could have it open. The bed was to the left of the bed so only the person in ththe front could see it comfortably. The doors slammed loud and hard so you definitely knew when your neighbors entered/exited, which was slightly annoying & bothersome. And you can hear everything when you’re in the hallway. And i mean EVERYTHING.
Great experience. Very welcoming. Very comfortable.
The hotel was nice, the staff were friendly. The rooms seemed a little small to me but nice. Nice indoor pool.
The hotel staff was friendly and very accomodating. The room was nice as well, except the shower curtin...it contained mold.
Stopped in to rest for the night. Hotel overall was very nice looking and appeared to be new. The amenities in the room were not as nice as you would expect for the higher price. The room was small and a bit awkwardly laid out, as the TV was next to the bed, instead of in front of it, so it was uncomfortable for both to watch the TV. The bathroom was very small, so much that it was difficult to close the door when inside. Overall, there were no problems with this room, but the price should have been about $50 lower, due to the size and lack of special amenities in the room.
We needed a comfortable room to stay in and it was wonderful. Just what we needed. Thanks!
Courtyard by Marriott Florence places you within a 10-minute stroll of popular attractions such as Magnolia Mall and Florence Civic Center. This 87-room, 3-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. You can sip a beverage at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 7:00 AM to 9:00 AM.
Courtyard by Marriott Florence's 87 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. 32-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Hair dryers and ironing boards are other standard amenities.
Guests staying at Courtyard by Marriott Florence enjoy an indoor pool, a fitness center, and a spa tub. A stay here includes free parking. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a business center, and express check-in.
I was given a handicapped room which was not what I paid for! The shower was handicap accessible however it had nowhere to put a bar of soap or shampoo. The handheld wand hose was covered in mold. There was no way to use the regular shower head - that did not work. I was very disappointed and will not stay at a Courtyard Marriott again. The front desk staff was not nice either.
Wonderful people! Very welcoming, making our stay very delightful.
Nice and convenient location to dining and shopping
The entire staff worked extremely hard to make stay enjoyable and made sure all are needs where met. Unbelievably curtious and customer focused
Great handicap room staff made sure it had all of our needs covered
The bed was comfortable. The bathroom was incredibly tight. The light where th sink and mirrors were didn’t work. I like the balcony that had a screen on it so you could have it open. The bed was to the left of the bed so only the person in ththe front could see it comfortably. The doors slammed loud and hard so you definitely knew when your neighbors entered/exited, which was slightly annoying & bothersome. And you can hear everything when you’re in the hallway. And i mean EVERYTHING.
Great experience. Very welcoming. Very comfortable.
The hotel was nice, the staff were friendly. The rooms seemed a little small to me but nice. Nice indoor pool.
The hotel staff was friendly and very accomodating. The room was nice as well, except the shower curtin...it contained mold.
