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Recent guest reviews

Location to what i needed while in Florence

This is one of our best stays ever. Suite was perfect for 3 friends traveling together. Best of all was the hotel staff. Nice, happy, accommodating folks. We loved Rose, the lady who does the breakfast setup and cooking. Free dinner was offered as well, with wine and beer, and it was pretty good. We were all happy campers!

Good service, very clean

This was a gorgeous facility with an emphasis on health and safety through the COVID policies in place throughout. I would call the one of the best hotels I've ever stayed in were it not for the fact that the pet fee turned out to be $75 for a one night stay. By the time I got there, I was too tired after a long drive to go looking for another pet friendly place. But I have a small dog who makes no mess or sound whatsoever, and to pay the equivalent of a full night's stay at another hotel for having her with me was frustrating. I would have preferred a policy where I paid the $75, and after they came in to clean the next day and discovered that my dog's presence was undetectable, I would have been refunded at least $50. I won't go back while I still have my dog.

Booked this last minute as my husband was traveling north on 95. He was very pleased with the hotel, his suite, and the access to nearby restaurants. He said the bed pillows were great!

This is a decent stop off of 95 from travel, with friendly staff. The room was decent, good TV, had a little sink and big fridge, but was very cramped (at least it had it right). The air worked very well and it seemed quiet but the bathroom was kind of a wreck. The shower had, almost no pressure, basically falling out and impossible to become clean and the doorknob in our room did not work and the door didn’t close...but once they fix these things, it will be a great hotel.

New hotel that is clean and convenient. Did hear dog barking in one of the rooms. Overall it’s a great stay.

Everything about the property was fantastic. Only 1 incident to report, my room key was handed out to another person without my permission. I understand the mixup using 3rd party booking but if there isn't a way to make multiple bookings under a company name or create a business company account I doubt very seriously Orbitz will be used again.

My recent 2-night stay was wonderful. Everything was perfect! Looking forward to my next trip to Florence, SC.

We knew we were getting breakfast included it was like all the hotel remade microwaved food. But were surprised to learn dinner was included ...chicken breast with salad and cookies, beer and wine. Staff was very pleasant.

Serving dinner from monday to thursday Wonderful workout rooom. Friendly stafg

This was a very nice hotel. My only complaints were that it was overpriced and our room was not ready by check-in time. I loved the suite, furnishings and ammenities.

Excellent location. Many restaurants in the area to choose from. Appeared to be a newer hotel. Large comfortable room. Very welcoming front desk. Will definitely stay here again.

30s checkin and all good from thete. Room clean and ready.

Amazing hotel, very happy we stayed here! Room is huge and very clean. Full fridge to put our food in from our road trip. The bed is very comfortable! Would absolutely recommend this place to anyone staying in the area.

Westpark Drive Florence SC

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Staybridge Suites Florence - Civic Center, an IHG Hotel places you within a 15-minute stroll of popular sights such as Florence Civic Center and Florence Veterans Park. This 112-room, 3-star hotel has an outdoor pool along with free in-room WiFi and free self parking.


Dining

Free continental breakfast is offered each morning. Entertain your taste buds with bite to eat at the onsite restaurant, or chat with other guests at the free manager's reception. A hosted evening meal is available for a surcharge on Monday, Tuesday, Wednesday, and Thursday.


Rooms

Guests can expect to find free WiFi and 49-inch flat-screen TVs with cable channels and DVD players. Bathrooms offer hair dryers and designer toiletries, and Tempur-Pedic beds with premium bedding ensure a restful night. Kitchens, refrigerators, and microwaves are also standard. Housekeeping is available once per stay.


Property features

At Staybridge Suites Florence - Civic Center, an IHG Hotel, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and express check-out.

Room options

Suite, 2 Bedrooms, Accessible (Mobility)

2 Queen Beds and 1 King Bed | Sleeps 8

Suite, 2 Bedrooms, Accessible (Communication)

1 King Bed and 2 Queen Beds | Sleeps 8

Suite, 1 Bedroom, Accessible (Communication)

1 King Bed | Sleeps 4

Studio Suite, 1 King Bed, Accessible (Roll-In Shower)

1 King Bed | Sleeps 4

Guest reviews for Staybridge Suites Florence - Civic Center, an IHG Hotel

Everyone (11) Couples (5) Family (7)
5
Family

Location to what i needed while in Florence

By on Dec 5, 2022

Review comment responded on Jan 23, 2023

Thank you for a great review, Derek!

5
Friends

This is one of our best stays ever. Suite was perfect for 3 friends traveling together. Best of all was the hotel staff. Nice, happy, accommodating folks. We loved Rose, the lady who does the breakfast setup and cooking. Free dinner was offered as well, with wine and beer, and it was pretty good. We were all happy campers!

By on Feb 27, 2022

3
Everyone

By on Dec 27, 2021

4
Family

Good service, very clean

By on Jul 26, 2021

4
Everyone

This was a gorgeous facility with an emphasis on health and safety through the COVID policies in place throughout. I would call the one of the best hotels I've ever stayed in were it not for the fact that the pet fee turned out to be $75 for a one night stay. By the time I got there, I was too tired after a long drive to go looking for another pet friendly place. But I have a small dog who makes no mess or sound whatsoever, and to pay the equivalent of a full night's stay at another hotel for having her with me was frustrating. I would have preferred a policy where I paid the $75, and after they came in to clean the next day and discovered that my dog's presence was undetectable, I would have been refunded at least $50. I won't go back while I still have my dog.

By on May 7, 2021

5
Everyone

Booked this last minute as my husband was traveling north on 95. He was very pleased with the hotel, his suite, and the access to nearby restaurants. He said the bed pillows were great!

By on May 6, 2021

5
Everyone

By on Apr 28, 2021

4
Partner Couples

This is a decent stop off of 95 from travel, with friendly staff. The room was decent, good TV, had a little sink and big fridge, but was very cramped (at least it had it right). The air worked very well and it seemed quiet but the bathroom was kind of a wreck. The shower had, almost no pressure, basically falling out and impossible to become clean and the doorknob in our room did not work and the door didn’t close...but once they fix these things, it will be a great hotel.

By on Jan 17, 2021

5
Family Family

By on Nov 22, 2020

4
Family with small children

New hotel that is clean and convenient. Did hear dog barking in one of the rooms. Overall it’s a great stay.

By on Dec 22, 2019

Staybridge Suites Florence - Civic Center, an IHG Hotel

150 Westpark Drive, Florence, SC 29501
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