One of the worst RRIs I’ve ever stayed at. Bathroom was a mess...random hair on shower walls and I won’t mention the underside of the toilet seat...luckily, I travel with disinfectant for this type of situation...oh, and the safe was locked shut, but I did get a credit on my bill for that. There are other hotels in the area, next time I try a different one...it’s a shame, RRIs are generally average, this one was way below average.
nice and clean room, and nice tv too, the room have a safe
It needs a new Flapper the toilet ran all night. The pillows were like Bricks, But it was a Bed and a TV which was all we needed for the night. I asked for a downstairs so was put in the older back of the hotel. Maybe one of the newwer rooms were better!
It took forever to find the room the directions i was given were not correct, but the room for what you can except for the price.
Was a little noisy until restaurant closed. Area for pets was not cleaned up.
The room I booked and paid for on orbitz was not available when I checked in. I needed a microwave and refrigerator. They had a standard room available which I took after a long day traveling-no microwave no refrigerator. They could not give me a credit due to booking with orbitz, a third party. Within 10 minutes they gave keys to the room I checked into to another guest who tried to access the room while we were in it. Lots of construction workers smoking on the balconies when the agreement you sign at check in says no smoking on balconies. Lots of drinking and cooking outside rooms. Front desk staff was nice and tried to be accommodating. Beds nicely made and clean but the floor was very dirty!
Clean and friendly people parking was ok id stay again
It was good enough for what we needed to do, comfortable for all.
So May 1st, we stopped at the Red Roof in Florence, SC. This was booked through Orbitz and I am starting my reviews so here we go...I specified on my reservation that I needed a ground floor room, when I arrived I was told I had a second floor room! I told the woman at the desk this was not acceptable as per my reservation that I showed her. Shen then told me that just a handicap accessible room was available but as she tried to switch me, it would not let her. Finally, under her breath, she stated she would just change someone else, at this point I just wanted my room! When we walked into the ground floor room, we thought at first glance,, this is okay but then as we actually looked, it was nasty. I have attached pictures(if it will let me here) but the dust and dirt made us cough and sneeze all night! And why was there paper stuffed in the peephole? You can see where I could write in the dust! The crack in the ceiling and door needed repair. I was very unhappy with this situation, the dirt is horrible here and the cigarette butts all over the walk way, just plain dirty! Do not stay here!!
Great staff and location with awesome places to eat within just a few steps away. Shopping within just a very few minutes away!
Close to restraunts. Friendly personnel. Nice if you own a pet.
Great experience I think the hotel staff shouldn't sit in the lobby chairs near the coffee. Thdanager should give them another room to wait until the next shift of a room for them to meet The staff is great and desire good treatment
I have stayed at this motel before if you book in offfice or by phone rooms are a lot nicer.
Nice place for a good price. Comfortable beds and all very clean. Restaurants and shopping nearby.
Great price for the property plenty of restaurants in area. Easy on and off I 20
Red Roof Inn Florence - Civic Center places you within a 15-minute stroll of popular sights such as Magnolia Mall and Florence Civic Center. This 112-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.
Red Roof Inn Florence - Civic Center's 112 air-conditioned rooms provide free local calls, laptop-compatible safes, and desks. Guests can expect free WiFi and flat-screen TVs with cable channels. Rooms also include free toiletries. Housekeeping is available once per stay.
Guests of Red Roof Inn Florence - Civic Center enjoy free WiFi in public areas, coffee in a common area, and an ATM. Free parking is included with your stay. The 24-hour front desk has staff always at the ready. This smoke-free hotel also has a vending machine.
One of the worst RRIs I’ve ever stayed at. Bathroom was a mess...random hair on shower walls and I won’t mention the underside of the toilet seat...luckily, I travel with disinfectant for this type of situation...oh, and the safe was locked shut, but I did get a credit on my bill for that. There are other hotels in the area, next time I try a different one...it’s a shame, RRIs are generally average, this one was way below average.
nice and clean room, and nice tv too, the room have a safe
Thank you for your comments...
It needs a new Flapper the toilet ran all night. The pillows were like Bricks, But it was a Bed and a TV which was all we needed for the night. I asked for a downstairs so was put in the older back of the hotel. Maybe one of the newwer rooms were better!
It took forever to find the room the directions i was given were not correct, but the room for what you can except for the price.
Was a little noisy until restaurant closed. Area for pets was not cleaned up.
The room I booked and paid for on orbitz was not available when I checked in. I needed a microwave and refrigerator. They had a standard room available which I took after a long day traveling-no microwave no refrigerator. They could not give me a credit due to booking with orbitz, a third party. Within 10 minutes they gave keys to the room I checked into to another guest who tried to access the room while we were in it. Lots of construction workers smoking on the balconies when the agreement you sign at check in says no smoking on balconies. Lots of drinking and cooking outside rooms. Front desk staff was nice and tried to be accommodating. Beds nicely made and clean but the floor was very dirty!
Clean and friendly people parking was ok id stay again
It was good enough for what we needed to do, comfortable for all.
So May 1st, we stopped at the Red Roof in Florence, SC. This was booked through Orbitz and I am starting my reviews so here we go...I specified on my reservation that I needed a ground floor room, when I arrived I was told I had a second floor room! I told the woman at the desk this was not acceptable as per my reservation that I showed her. Shen then told me that just a handicap accessible room was available but as she tried to switch me, it would not let her. Finally, under her breath, she stated she would just change someone else, at this point I just wanted my room! When we walked into the ground floor room, we thought at first glance,, this is okay but then as we actually looked, it was nasty. I have attached pictures(if it will let me here) but the dust and dirt made us cough and sneeze all night! And why was there paper stuffed in the peephole? You can see where I could write in the dust! The crack in the ceiling and door needed repair. I was very unhappy with this situation, the dirt is horrible here and the cigarette butts all over the walk way, just plain dirty! Do not stay here!!
Apologies for the poor stay, I will address these issues with my staff.