When arriving after the check-in time our room wasn't ready and we were told we would have to wait without any deduction in price for our inconvenience. The hotel was very nice, but I was disappointed that our PIF room was not ready when we arrived.
This is a nice hotel in a great location but they seem to be very understaffed.
New hotel. Amenities were sparse. The people were very nice.
Great for families with children. The rooms are clean and spacious and the staff is super friendly!
The property was nice and clean...it really felt "homey".
Very supportive of our ESA Labradoodle! Staff was on top of everything even though orbitz reservation never came through
This was the best hotel I have ever stayed at. Super clean, huge bed, comfortable home style living space, state of the art bathroom. No question about me wanting to stay here again, even if my destination is 30 minutes away.
My brother and sister enjoyed this new hotel in Florence
The staff was friendly. The room was really nice and the breakfast was outstanding.
Fantastic hotel. Glad it didn't rain as parking is too far away.
Awesome hotel! Staff was friendly, hotel was clean, and newly built.
Hyatt Place Florence Downtown is a short stroll from Pee Dee Mental Health Center and Mcleod Regional Medical Center. This 3-star hotel has 103 guestrooms and offers an outdoor pool, a 24-hour fitness center, and free in-room WiFi.
Start your day off right with a free buffet breakfast offered each morning. In addition to a restaurant onsite, there is also a bar where you can enjoy a drink.
The 103 rooms have an array of amenities, including sofa beds, refrigerators, and coffee makers. Guests can expect free WiFi and 49-inch flat-screen TVs. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are also standard.
Guests staying at Hyatt Place Florence Downtown enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include conference space and a convenience store.
When arriving after the check-in time our room wasn't ready and we were told we would have to wait without any deduction in price for our inconvenience. The hotel was very nice, but I was disappointed that our PIF room was not ready when we arrived.
This is a nice hotel in a great location but they seem to be very understaffed.
New hotel. Amenities were sparse. The people were very nice.
Great for families with children. The rooms are clean and spacious and the staff is super friendly!
The property was nice and clean...it really felt "homey".
Very supportive of our ESA Labradoodle! Staff was on top of everything even though orbitz reservation never came through
This was the best hotel I have ever stayed at. Super clean, huge bed, comfortable home style living space, state of the art bathroom. No question about me wanting to stay here again, even if my destination is 30 minutes away.
My brother and sister enjoyed this new hotel in Florence
Thank you for you review. Unfortunately we were very understaffed on this date but we tried to work as hard as we could to still provide a good product to our guest. Please know that this is not something that happens often. We look forward to making things right whenever your travels bring you back to Florence.