This place was honestly really great for the price, the room had nice carpet and vinyl floors, I couldn’t believe the room had a stove, microwave, full size fridge and a dishwasher full of dishes, along with a toaster and coffee maker. Bathroom was really nice too. Only bad thing I can say is they advertise free breakfast and a fitness room but offer neither. Also they rarely had coffee in the common area but overall I’d give this place a solid 8.5 out of 10.
Well i booked a room here on July 2nd till the 9th the room was very clean but it had broken furniture and there and the furniture that was in there like the couches was dirty the rugs in the hallways was dirty and I paid cash I left the property early I was supposed to stay there for a week but left on the 3rd they owe me a refund for the rest of the days that I was supposed to be there it is now July 17th and I'm still waiting on a refund the state could have been better if they was a little bit more cleaner
Decided not to stay. Filthy property and maintainance.
It's not safe no lighting in the parking lot, room was dirty and not ready.
DIRTY
No in room coffee, room was old and nasty looking, stains on the bed linens, toilet needed to be unplugged as it was draining slow. Was not expecting the Hampton Inn but for $79 I was hoping for clean at least
hotel room was dirty when arrived. food left on side table. did not think the room was cleaned. moved to new room, ended up very noisy. moved hotels.
Receptionists are always fabulous, so polite and friendly. Room super clean, spacious and comfortable. However, the coffee pot did not work and the housekeper was very late. I arrived late at night and the hotel had received payment from Obritz for only one night so they asked me to call Orbitz directly to sort out the issue. A bit stressful.
Close to shopping and highway. lots of restaurants to choose from. would stay here again
stayed here after moving out of my apartment. Was comfortable and easy to get to many restaurants, shopping close by. liked the location and close to highway
Happy with location to hotel, restaurants, shopping. everything you need is near by.
Upon arrival I was informed no rooms were Available I had to go check into another hotel very disappointing and inconvenient
Tried Contacting Manger multiple times and received no response. Property was ok, needs some updates but overall only issue was with manager.
Nice place to stay! Great staff! Decent breakfast.
Management needs training. tried contacted her multiple times and received no replies.
Tried contacting the manager twice and received no answers. Contacted property and did not receive good customer service.
Stayed here on business. Breakfast was good. Hotel was clean.
Hotel was clean and hotel staff was friendly. Breakfast was good.
Located within 2 miles (3 km) of Henry Ford Medical Center - Columbus, MainStay Suites Detroit Farmington Hills places you within a few miles (5 km) of St. Joe's Medical Group. This 123-room hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and free self parking.
TVs come with satellite channels, and guests can stay connected with free WiFi. Kitchenettes, refrigerators, and microwaves are also standard. Weekly housekeeping is available.
MainStay Suites Detroit Farmington Hills features a 24-hour gym, free WiFi in public areas, and a business center. A stay here includes free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a computer station, express check-out, and laundry facilities.
This place was honestly really great for the price, the room had nice carpet and vinyl floors, I couldn’t believe the room had a stove, microwave, full size fridge and a dishwasher full of dishes, along with a toaster and coffee maker. Bathroom was really nice too. Only bad thing I can say is they advertise free breakfast and a fitness room but offer neither. Also they rarely had coffee in the common area but overall I’d give this place a solid 8.5 out of 10.
Well i booked a room here on July 2nd till the 9th the room was very clean but it had broken furniture and there and the furniture that was in there like the couches was dirty the rugs in the hallways was dirty and I paid cash I left the property early I was supposed to stay there for a week but left on the 3rd they owe me a refund for the rest of the days that I was supposed to be there it is now July 17th and I'm still waiting on a refund the state could have been better if they was a little bit more cleaner
Decided not to stay. Filthy property and maintainance.
Good morning, Rajeev.I'm sorry you had a bad experience; we're currently short-staffed and there will be some changes soon.
It's not safe no lighting in the parking lot, room was dirty and not ready.
Dear Patricia,We are sorry that there was no lighting in the parking lot, we are currently working on getting that fix. We apologize for the inconvenience and will be getting more staff.
DIRTY
Dear William, Thank you for taking the time to share your experience regarding your stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Kind regards, MainStay Suites Detroit Farmington Hills
No in room coffee, room was old and nasty looking, stains on the bed linens, toilet needed to be unplugged as it was draining slow. Was not expecting the Hampton Inn but for $79 I was hoping for clean at least
hotel room was dirty when arrived. food left on side table. did not think the room was cleaned. moved to new room, ended up very noisy. moved hotels.
Receptionists are always fabulous, so polite and friendly. Room super clean, spacious and comfortable. However, the coffee pot did not work and the housekeper was very late. I arrived late at night and the hotel had received payment from Obritz for only one night so they asked me to call Orbitz directly to sort out the issue. A bit stressful.
Dear Valued Guest, Thank you for taking the time to share your experience with us. Our goal is to provide exceptional customer service and have all our guests feel comfortable and at home. The information you provide, be it positive or constructive, helps us to build a better team to elevate our hotel. I apologize that certain parts of your stay fell short of your expectations. I hope you will have an opportunity to stay with us again. We would like to show you how much better we can be. Thank you again for taking the time and caring enough to share. Sincerely, Lori Butts General Manager MainStay Suites Detroit-Farmington Hills
Close to shopping and highway. lots of restaurants to choose from. would stay here again
Thank You
Hello Melvyn, Thank you for completing the survey, I appreciate your feedback