Asked for extra pillows with pillow cases and there was dried blood on them. Did not change them out. The bathroom was very dirty as well. Was supposed to be a queen bed and was given a full bed to sleep on. No extra rooms available to be transferred to. Breakfast included choices from one muffin and one nutrigrain bar to choose from, and I was there early. Never re-stocked.
Lobby smelled of cigarettes. Carpet in our room needed a clean. Generally clean room otherwise. No staff at front desk until 3 pm
Staff was very nice and helpful. I had the worst night sleep in my life because the bed was rock hard. In the morning, I called the front desk to share my concerns and we discovered my mattress was upside down! They were surprised and apologetic. Happy they were nice about it. But this is unacceptable!
Very convenient location. Quiet and secure area. Ample free parking.
Upon check in and after paying for a room with a king bed was told there were none available. Had to take a queen bad and be reimbursed. Reservations were made almost a month ago
Very poor breakfast selection. Room was not ready when we arrived at 5pm, even though check in was at 3pm.
After making my reservation in advance, and paying on the orbitz site, I arrived to the hotel I scheduled only to find out that my room had been canceled due to overbooking by Orbitz. My reservation was not honored, Orbitz supposedly still has my money so I have not been refunded, and I had to scramble to find another place that's dog friendly with availability. This led to me having to pay $178 for a night at the Red Roof Inn, not including the money that I lost from Orbitz. Epic fail, Orbitz. Will never use you again, not stay at an Extended Stay ever again.
Rooms are very dated. The hallways smelled like weed and cigarettes
Great place great staff very clean and comfortable room
Location was perfect for my purposes. Staff was incredible especially Kelcee (hope I got the name right). She checked us in and was very friendly and helpful.
The staff was great but the hotel was a little outdated.
Great location for the Dublin Irish Fest Cleaning staff could be a little more diligent
Hotel is situated in a beautiful area. Warm welcome from Staci. Was in town for an animal rescue and would definitely stay here again. Clean and comfortable.
The room was very nice..staff was very friendly and courteous. I didn't want to go out to eat, so the kitchenette was perfect for me.
Good location for us. Nice fast food restaurants, especially an Indian place called Curry Up (or something cute like that)
Overall, a pretty good choice. Friendly staff, nice size room. However, terrible TV reception, no ice machine in whole hotel, yet they don't fill ice trays in the room, so no ice. Elevator reaked of cigarette smoke!
Everything seemed in good condition. The room had everything we needed. Just know that there is no hair dryer and breakfast is lame. The hall smelled like cigarette smoke and so did my CPAP machine when I got home. Weird.
overall bad/ not recommended/ small so bad/ not clean/
Room had s very strong orange smell to it , when we pulled sheet back , bed was soak with water and orange cleaning fluid where maid tried to clean blue ink spots that was on and in sheets , talk to front desk , instead of dealing with the problem at hand , wanted to know why it took so long to report it , finally receive another room at 11:30 pm . Then 6 hrs later fire alarm went off and sent everyone out .fire dept came and asked if they had fix the alarm since the last time .response from desk no , lucky no fire another false alarm
I stay in a couple hotels a month. This place was located where I needed a room, and the room itself was clean, I got what I paid for
Extended Stay America Suites Columbus Dublin places you within a short walk of Indian Run Falls Park and within a mile (2 km) of Coffman Park. This 104-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is served each morning from 6 AM to 9:30 AM.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep and bathrooms offer free toiletries. Kitchenettes, refrigerators, and microwaves are also standard. Housekeeping is available on request.
Guests staying at Extended Stay America Suites Columbus Dublin enjoy free WiFi in public areas, laundry facilities, and a vending machine. Free parking is available if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.
Asked for extra pillows with pillow cases and there was dried blood on them. Did not change them out. The bathroom was very dirty as well. Was supposed to be a queen bed and was given a full bed to sleep on. No extra rooms available to be transferred to. Breakfast included choices from one muffin and one nutrigrain bar to choose from, and I was there early. Never re-stocked.
Lobby smelled of cigarettes. Carpet in our room needed a clean. Generally clean room otherwise. No staff at front desk until 3 pm
Dear Kimberly, Thank you for staying with us. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. Your comments remind us there is always room for improvement, and we will review your feedback with the appropriate individuals. Thank you for choosing us; we look forward to serving you better in the future.Sincerely,Hotel Management
Staff was very nice and helpful. I had the worst night sleep in my life because the bed was rock hard. In the morning, I called the front desk to share my concerns and we discovered my mattress was upside down! They were surprised and apologetic. Happy they were nice about it. But this is unacceptable!
Dear Jennifer, Thank you for reviewing your stay with us. We apologize for your issues and understand that they affected your sleep quality. Our team is committed to providing sincere and attentive service, and we thank you for recognizing their efforts. We value your honest feedback and hope to make your next stay exceptional in every way. Sincerely,Hotel Management
Very convenient location. Quiet and secure area. Ample free parking.
John, thank you for choosing Extended Stay America and sharing your experience. We are glad you had a pleasant stay overall and that our location worked well for you, and that you had a pleasant stay overall. Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Upon check in and after paying for a room with a king bed was told there were none available. Had to take a queen bad and be reimbursed. Reservations were made almost a month ago
Thank you for selecting our hotel. We are very sorry for being unable to provide you with the suite of your choice. We regret the inconvenience caused and for any frustrations you had. We hope you will allow us a chance to serve you in your future visit. Sincerely, Hotel Management
Very poor breakfast selection. Room was not ready when we arrived at 5pm, even though check in was at 3pm.
Thank you for choosing to stay with us. We're sorry for the inconvenience you had at the time of check-in and for not meeting your expectations with our grab-and-go breakfast. We have discussed your feedback with our front desk team to be more diligent with their efforts moving forward. We have made a note of your feedback as we plan any changes to our breakfast selections. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
After making my reservation in advance, and paying on the orbitz site, I arrived to the hotel I scheduled only to find out that my room had been canceled due to overbooking by Orbitz. My reservation was not honored, Orbitz supposedly still has my money so I have not been refunded, and I had to scramble to find another place that's dog friendly with availability. This led to me having to pay $178 for a night at the Red Roof Inn, not including the money that I lost from Orbitz. Epic fail, Orbitz. Will never use you again, not stay at an Extended Stay ever again.
We are sorry for the inconvenience caused due to our third party agent and regret you were unable to stay with us this time. We hope you will visit our hotel whenever you are in this area. Sincerely, Hotel Management
Rooms are very dated. The hallways smelled like weed and cigarettes
Dear Guest, thank you for being our guest and for taking the time to share your valued feedback. We work hard to provide a clean and comfortable environment and we are so sorry if the smoke from other guests compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. Thank you again for staying with us and we hope to have you back soon for a much more pleasant stay. Sincerely, Hotel Management
Great place great staff very clean and comfortable room
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Location was perfect for my purposes. Staff was incredible especially Kelcee (hope I got the name right). She checked us in and was very friendly and helpful.
Jon, thank you for choosing to stay with us at Extended Stay America. We're thrilled to know our superb location was convenient for you and that the service provided by Kelcee went a long way in making your stay a memorable one. We will share your compliments with her. We appreciate the recognition of our efforts and look forward to welcoming you back. Sincerely, Hotel Management
Dear Rebecca, Thank you for sharing your feedback! We sincerely apologize for the subpar experience you encountered during your stay. Your feedback regarding the cleanliness and amenities falls short of our standards, and we deeply regret any inconvenience caused. Rest assured, we are addressing these issues with our team to prevent recurrence. Please accept our heartfelt apologies. We appreciate your patronage and hope to welcome you back for a better stay soon. Sincerely,Hotel Management