TownePlace Suites by Marriott Detroit Novi3.0 out of 5.0
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Recent guest reviews
The room was clean and spacious. I had no problem practicing my backflips and competitve yoga. Will definitely stay again.
I was staying at the hotel with my husband who was there on business over the weekend. We have stayed there a few times in the past but this time it was less than stelar. First their checkin was 3 and I checked in a 4 and they still had to make sure my room was ready. It should have not been a question. And then I had called that morning to request a first floor room and they said at that time it was no problem but they never changed my room assignment and so when I checked in I had to request it again, luckily they still had one available. Then my keys wouldn't work and I had to return to the front desk and get new ones. The next day the toilet backed up and I called the front desk and they said they were going to send someone over right away. A half hour later I had to leave and the person still hadn't stopped by. And the last night the person in the room above me was running back and forth very loudly till 3am and my husband had to get up at 4am for work. Then when bringing these things up to the people at the front desk they just said that they were sorry but no effort was made to try to keep my business- no vouchers or discounts were offered. I was very unhappy with my stay there. For the same price (especially w the super high $100 pet fee) I could have stayed at the Sheraton and gotten much better service.
We stayed here on a recent family trip. Our room was on the first floor. Overall, this is a pretty good value for the money. The rooms are not huge, but have a bit of space to stretch out. Cleanliness was about average. Kitchen has the usual amenities. We did not use the internet service, so cannot comment on speed. The breakfast selections are somewhat sparse, but they had the basics. The front desk staff was fabulous-very friendly and helpful.
Lots of construction going on, but the available rooms are nice. Good value for the money. Close to shopping and restaurants, easy access to freeways.
i love this hotel! the staff was very nice and the room very clean.
Received outstanding service during checking in process. Quick, warm, and accomodating.
While we were there we went to the henry ford museum and greenfield village. We had an enjoyable time. The one downside was Sunday Morning when we were getting ready to leave there was a watermain break and we had no water. The hotel clerk wanted to refund us a night at the hotel, but because I bought my room through orbitz we were not able to.
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Located within a mile (2 km) of Twelve Oaks Mall, TownePlace Suites by Marriott Detroit Novi is within 2 miles (3 km) of West Oaks. This 3-star hotel has 95 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Paradise Park and Suburban Collection Showplace are also near this Novi hotel.
Start your day off right with a free continental breakfast offered each morning.
All 95 air-conditioned accommodations feature kitchens and space to spread out with sitting areas. Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and free local calls are also standard.
At TownePlace Suites by Marriott Detroit Novi, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.