Western Inn

2.5 star property
Suburban hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Western Inn

Lobby
Front of property
Hallway
Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets
Indoor pool

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Pool
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
1842 Madison Ave., Council Bluffs, IA, 51503
  • Place, Bowlero Council Bluffs
    ‪6 min walk‬
  • Place, Henry Doorly Zoo and Aquarium
    ‪7 min drive‬
  • Place, CHI Health Center Omaha
    ‪10 min drive‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪19 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Council Bluffs

Western Inn places you within a few miles (5 km) of Methodist Jennie Edmundson Hospital and Caring For Our Communities In Southwest Iowa. This hotel has 51 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Bowlero Council Bluffs - 6 min walk - 0.4 miles
  • Mid-America Center - 4 min drive - 4.8 miles
  • Henry Doorly Zoo and Aquarium - 7 min drive - 7.7 miles
  • Creighton University - 10 min drive - 11.3 miles
  • CHI Health Center Omaha - 10 min drive - 9.0 miles

Getting around

  • Omaha Station - 10 min drive
  • Eppley Field Airport (OMA) - 17 min drive

Restaurants

  • ‪Casey's General Store - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Casey's - ‬6 min walk
  • ‪Casey's - ‬4 min drive
  • ‪Casey's General Store - ‬3 min drive

About this property

Western Inn

Suburban hotel with free breakfast and a 24-hour front desk
At Western Inn, guests have access to an indoor pool, free WiFi in public areas, and a business center. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, a library, and express check-out.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Microwaves, free local calls, and desks are other standard amenities.
Recreational amenities at the hotel include an indoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15 per pet, per night
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 2:30 PM—-1:30 AM
  • Check-out: 11 AM
  • Minimum check-in age: 20
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Western Council Bluffs
Western Inn Council Bluffs
Western Inn
Western Inn Hotel
Western Inn Council Bluffs
Western Inn Hotel Council Bluffs

Frequently asked questions

Is a free cancellation option available at Western Inn?

Western Inn offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to do near Western Inn?

This hotel is located in Council Bluffs, close to Henry Doorly Zoo and Aquarium and CHI Health Center Omaha. You'll also find Horseshoe Council Bluffs and Mid-America Center within a short drive.

Will I be able to park at Western Inn?

Yes, self parking is offered for free at the hotel.

Does Western Inn have a casino on the premises?

No, Western Inn doesn't have a casino.

Is there an indoor pool at Western Inn?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Western Inn?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and free breakfast.

Are there hot tubs at Western Inn?

No, there isn't a spa tub at this hotel.

Does Western Inn have a restaurant with a breakfast menu?

Western Inn offers free continental breakfast though there is no restaurant.

Does Western Inn allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Western Inn for a fee of USD 15 per pet, per night.

Are there connecting rooms at Western Inn?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Western Inn?

The closest major airport to Western Inn is Eppley Field Airport (OMA), which is 11.5 mi away (17 minutes by car). Another top airport is Omaha, NE (MIQ-Millard), which is located 19.1 mi away (22-minute drive).

Are there rooms with balconies at Western Inn?

No, there aren't any guestrooms with balconies at Western Inn.

Reviews

Western Inn Reviews

6.2

6.0/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 199 out of 1001 reviews
Rating 8 - Good. 236 out of 1001 reviews
Rating 6 - Okay. 174 out of 1001 reviews
Rating 4 - Poor. 174 out of 1001 reviews
Rating 2 - Terrible. 218 out of 1001 reviews

Reviews

4/10 Poor

David

Disliked: Cleanliness, amenities, property conditions & facilities
We stayed here in '19 & '20 on our return from a Wyoming hunt. It was a nice, clean & safe motel. So we decided to stop again this year. Things changed. First, tub leaked with a 3' X 3' rug area socked outside bathroom Second, homeless person was camped at the entrance when we left at 5:30 am Third, general cleanliness of room & bedding was very worn With general condition of motel we passed on breakfast
Stayed 1 night in Oct 2025

8/10 Good

terra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice and quiet there.
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Decent
Stayed 5 nights in Sep 2025

2/10 Terrible

Larry

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should be condemned. Vomit on the bed blanket, old food in the fridge opened containers in the shower, dity carpets a/c only had a fan, no cooling. My wife slept with her clothes on for fear of disease
Stayed 1 night in Sep 2025

4/10 Poor

Steven

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Had two rooms. One of the entry doors to our room was hard to shut, the door didn’t line up with the door jam so had to slam it shut just to close it. The toilet in one of the rooms was broken on the seat and you had to hold the handle to flush it. The shower did not drain well so you were standing in water to almost the calves with hardly any time being in the shower. There was mold, mildew under the air conditioner. Smelled like cigarette smoke in the lobby although it is a smoke free place.
Stayed 3 nights in Aug 2025

6/10 Okay

Eva

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Nicole

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room has dirty walls, carpet looks dirty. The towels were stained pink. Tv didn't work.
Stayed 1 night in Aug 2025

8/10 Good

Mindy

Stayed 2 nights in Aug 2025

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A ok

Very good
Stayed 5 nights in Aug 2025

10/10 Excellent

juan

Traveled with partner
Liked: Amenities
Good all
Stayed 1 night in Aug 2025

8/10 Good

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities
A little run down.
Stayed 1 night in Aug 2025

2/10 Terrible

Dorthy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No AC in first room, toilet broke in second room. Drawing from kids on walls
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Stayed 1 night in Jul 2025

8/10 Good

Carl

Always room for improvement!
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities
Staff was very polite nice and accommodating.
Stayed 1 night in Jul 2025

10/10 Excellent

Jamea

Liked: Cleanliness, staff & service, property conditions & facilities
Like everything about it the people the rooms everything was great
Stayed 1 night in Jul 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great as always
Stayed 2 nights in Jul 2025

2/10 Terrible

Jake

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Property didn't look like the pictures posted. Got there and the first room was stained and dirty. Toilet wouldn't flush. Got moved to their "best room" .. once in the room there were holes in the bathroom doors, window glass was falling out of the opening to the outside of the property. Bed sheets were stained as well as the chairs in the room for sitting. Strong urine odor in bathrooms of both rooms. Receptionist was nice and understood the concern. He mentioned he has told the owner about these issues before and they do not care or make any changes. Receptionist was honest and tried to help as much as he could. Property owner is to blame for how this all was. Other guest were trying to also leave due to the same issues. Place should be shut down.
Stayed 2 nights in Jul 2025

4/10 Poor

DUSTIE

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Julie

Stayed 3 nights in Jul 2025

6/10 Okay

Amy M

Traveled with family
Liked: Cleanliness, staff & service

OK describes this place well.

We had 2 rooms. One had great AC. The other could not get cool. The beds are not comfortable. There’s a train that sounded like it was going to come through the hotel.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go anywhere but here

Horrible
Stayed 1 night in Jul 2025

8/10 Good

Matthew

Business traveler
Nice stay. Decent no frills room. The first room they gave me smelled pretty horrible so I requested a new room. The second room was much better.
Stayed 1 night in Jul 2025

4/10 Poor

Samantha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Entering the building it was misty smelling. No clerk. We had to ring a bell still. Nothing so then had to call. The place was dirty. We didn’t even eat there for breakfast. One of the reasons we stayed there was for the pool and the kids didn’t even wanna swim in it because there was bugs in it and there was underwear on the counter in the boys bathroom and the toilets were disgusting. If anything I would like my money back, but I don’t think that’s gonna happen.
Stayed 1 night in Jul 2025