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Western Inn

Property class: 2.5

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Photo gallery for Western Inn

A hotel lobby with a reception desk, a staircase, and a waiting area.
A hotel room with two beds, a desk with a computer, a TV, and a lamp.
A bathroom with two sinks, a mirror, and a toilet.
A Western Inn building with a sign, windows, and air conditioning units.
A hotel room with a bed, a sofa, a desk, and a window with curtains.

Reviews

5.8 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
1842 Madison Ave., Council Bluffs, IA, 51503
  • Place, Bowlero Council Bluffs
    ‪8 min walk‬
  • Place, Henry Doorly Zoo and Aquarium
    ‪7 min drive‬
  • Place, Creighton University
    ‪9 min drive‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a computer, a TV, and a lamp.

Standard Room, 2 Double Beds, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a sofa, a desk, and a window with curtains.

Standard Room, 1 King Bed

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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A spacious lobby with a modern fireplace, comfortable seating, and a patterned carpet.

Holiday Inn Hotel & Suites Council Bluffs I-29 by IHG

Council Bluffs
  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
8.8 out of 10, Excellent, 1,008 reviews
$101 nightly
The price is $113
Oct 29 - Oct 30
Total with taxes and fees
Holiday Inn Hotel & Suites Council Bluffs I-29 by IHG

About the neighborhood

Council Bluffs

Western Inn places you within a few miles (5 km) of RailsWest Railroad Museum and Methodist Jennie Edmundson Hospital. This hotel has 51 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Bowlero Council Bluffs - 8 min walk - 0.5 miles
  • Henry Doorly Zoo and Aquarium - 7 min drive - 8.6 miles
  • Creighton University - 9 min drive - 12.0 miles
  • Charles Schwab Field Omaha - 9 min drive - 10.1 miles
  • CHI Health Center Omaha - 10 min drive - 10.3 miles

Getting around

  • Omaha Station - 10 min drive
  • Eppley Field Airport (OMA) - 17 min drive

Restaurants

  • ‪Casey's General Store - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Casey's - ‬6 min walk
  • ‪Casey's - ‬4 min drive
  • ‪McDonald's - ‬4 min drive

About this property

Western Inn

Western Inn features free WiFi in public areas, a business center, and coffee in a common area. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a library, express check-out, and free newspapers.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Microwaves, free local calls, and desks are other standard amenities.

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  • Breakfast included
  • Pet friendly
  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15 per pet, per night
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 2:30 PM—-1:30 AM
  • Check-out: 11 AM
  • Minimum check-in age: 20
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Western Council Bluffs
Western Inn Council Bluffs
Western Inn
Western Inn Hotel
Western Inn Council Bluffs
Western Inn Hotel Council Bluffs

Frequently asked questions

Is a free cancellation option available at Western Inn?

Western Inn offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Western Inn?

As of Oct 27, 2026, prices found for a 1-night stay for 2 adults at Western Inn on Oct 28, 2026 start from $73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Western Inn?

This hotel is located in Council Bluffs, close to Henry Doorly Zoo and Aquarium, CHI Health Center Omaha, and Charles Schwab Field Omaha. You'll also find Horseshoe Council Bluffs and Mid-America Center within a short drive.

Will I be able to park at Western Inn?

Yes, self parking is offered for free at the hotel.

Does Western Inn have a casino on the premises?

No, Western Inn doesn't have a casino.

Is there an indoor pool at Western Inn?

No, there is no indoor pool at this hotel.

Is Western Inn a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free wired internet as well as free breakfast and a 24-hour front desk.

Are there hot tubs at Western Inn?

No, there isn't a spa tub at this hotel.

Does Western Inn have a restaurant with a breakfast menu?

Western Inn offers free continental breakfast though there is no restaurant.

Does Western Inn allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Western Inn for a fee of USD 15 per pet, per night.

Are there connecting rooms at Western Inn?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Western Inn?

The closest major airport to Western Inn is Eppley Field Airport (OMA), which is 11.5 mi away (17 minutes by car). Another top airport is Omaha, NE (MIQ-Millard), which is located 19.1 mi away (22-minute drive).

Can I book a room with a balcony at Western Inn?

No, there aren't any guestrooms at Western Inn that offer a balcony.

Western Inn Reviews

Reviews

5.8
Rating 10 - Excellent. 198 out of 1004 reviews
Rating 8 - Good. 187 out of 1004 reviews
Rating 6 - Okay. 158 out of 1004 reviews
Rating 4 - Poor. 190 out of 1004 reviews
Rating 2 - Terrible. 271 out of 1004 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
there was a rotten banana on the desk and the carpet had something caked in it in multiple spots
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms , great location.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Nice and quiet
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

It was ok rooms
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had two rooms, and they both smelled of lusty moldy
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Everything was great for the price of a budget friendly hotel. Only downfall, a/c didn't work in the room. And it was hot and humid in there. Other than that.... Definitely recommend.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the money.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place and good staff
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a roach motel with a meth lab looking rv in the parking lot. We didn’t stay, looked at a room and got the hell out of there
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
I can't find anything good to say about this property, except the waffle machine ;)
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was traveling and had to check in very late. The front desk gentleman was kind and professional. The room I had was spacious, clean, and the bed was comfortable.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Cleanliness
The stay was good, tv was good bathtub could use an extra cleaning I have nothing else to say but okay and grateful things I just wished it let us know beforehand about the deposit fee :)
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice and quiet there.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Disliked: Amenities, property conditions & facilities
Staff was a little impersonal - not unfriendly, but not welcoming either. The check-in process seemed purely transactional. The hotel room itself was in disrepair - exposed carpet tacks; lamps without shades; facial tissue plugging up holes in walls; disconnected smoke alarms. The bed linens were clean, at least.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Do not try to rent rooms that are under repair and have stained bedding. We left, and expect a full refund
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
My ac was broken and he gave me a fan. The room he offered to switch with me wasn’t even made up and there was a hole punched in the wall
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst reception ever. Place looked dirty even from the lobby and parking lot was unkept. Front desk clerk was so rude and unprofessional when he told me our reservation could not be honored because they were booked. He was not apologetic and walked away. I was happy not to stay there. Do not recommend this place.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great parking, clean room, Great bathroom. I enjoyed the breakfast
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Upon entering the room noticed the AC was running but temp was probably in the 80s. The thermostat was set to 65 but it was not cooling the room. Found the smoke detector laying on the dresser, one bed had stains on the bedspread and the bathroom did not look very clean. The room was dated and had a musty smell. The hotel staff refunded our money and we left.
Stayed 3 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff/owner was extremely rude and the tv didn’t work in the room and they didn’t want to change rooms. The my daughter noticed roaches in the bathroom and in the lobby by the food counters
Stayed 1 night in May 2026
Verified review

8/10 Good

The room was clean. Morning coffee was very good! I was pleasantly surprised
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
Great hotel and amenities for the price. I will definitely stay there again when in the area.
Stayed 1 night in Mar 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning does not work. The shower had barely any water pressure we had a dirty blanket and the man came up and just had us take the first blanket off and told us to use the bottom blanket. The younger female that works there is rude and refused to move us to a different room after the man told her to move us she fought him about it. When we told her our air conditioning wasn’t working she blamed the weather. Horrible place to stay I highly recommend not ever staying there
Stayed 1 night in Jul 2026

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