Western Inn

2.5 star property
Suburban hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Western Inn

Lobby
Front of property
Indoor pool
Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets
Hallway

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Pool
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
1842 Madison Ave., Council Bluffs, IA, 51503
  • Place, Iowa Western Community College
    ‪3 min drive‬
  • Place, Horseshoe Council Bluffs
    ‪5 min drive‬
  • Place, Henry Doorly Zoo and Aquarium
    ‪9 min drive‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪17 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Council Bluffs

Located within a leisurely stroll of Bowlero Council Bluffs, Western Inn is within a few miles (5 km) of Methodist Jennie Edmundson Hospital. This hotel has 51 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Iowa Western Community College - 3 min drive - 2.6 miles
  • Horseshoe Council Bluffs - 5 min drive - 4.6 miles
  • Mid-America Center - 5 min drive - 4.8 miles
  • Lake Manawa State Park - 7 min drive - 4.8 miles
  • Henry Doorly Zoo and Aquarium - 9 min drive - 7.7 miles

Getting around

  • Omaha Station - 10 min drive
  • Eppley Field Airport (OMA) - 17 min drive

Restaurants

  • ‪Casey's - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Casey's General Store - ‬3 min drive
  • ‪Casey's - ‬4 min drive
  • ‪Casey's - ‬6 min walk

About this property

Western Inn

Suburban hotel with free breakfast and a 24-hour front desk
At Western Inn, guests have access to an indoor pool, free WiFi in public areas, and a business center. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, a library, and express check-out.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Microwaves, free local calls, and desks are other standard amenities.
Recreational amenities at the hotel include an indoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15 per pet, per night
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 2:30 PM—-1:30 AM
  • Check-out: 11 AM
  • Minimum check-in age: 20
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Western Council Bluffs
Western Inn Council Bluffs
Western Inn
Western Inn Hotel
Western Inn Council Bluffs
Western Inn Hotel Council Bluffs

Frequently asked questions

Is a free cancellation option available at Western Inn?

Western Inn offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to do near Western Inn?

This hotel is located in Council Bluffs within a short 9-minute walk of Bowlero Council Bluffs. You'll also find Lake Manawa State Park and Horseshoe Council Bluffs within a short drive.

Is parking available on site at Western Inn?

Yes, self parking is offered for free at the hotel.

Does Western Inn have a casino on the premises?

No, Western Inn doesn't have a casino.

Is there an indoor pool at Western Inn?

Yes, this hotel has an indoor pool.

Is Western Inn a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and free breakfast.

Does Western Inn have a hot tub?

No, this hotel doesn't have a spa tub.

Does Western Inn have a restaurant with a breakfast menu?

Western Inn offers free continental breakfast though there is no restaurant.

Does Western Inn allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Western Inn for a fee of USD 15 per pet, per night.

Are there connecting rooms at Western Inn?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Western Inn?

The closest major airport to Western Inn is Eppley Field Airport (OMA), which is 11.5 mi away (17 minutes by car). Another top airport is Omaha, NE (MIQ-Millard), which is located 19.1 mi away (22-minute drive).

Can I book a room with a balcony at Western Inn?

No, you won't find guestrooms with balconies at Western Inn.

Western Inn Reviews

Reviews

6.2
Rating 10 - Excellent. 198 out of 1004 reviews
Rating 8 - Good. 241 out of 1004 reviews
Rating 6 - Okay. 174 out of 1004 reviews
Rating 4 - Poor. 171 out of 1004 reviews
Rating 2 - Terrible. 220 out of 1004 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Samantha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Entering the building it was misty smelling. No clerk. We had to ring a bell still. Nothing so then had to call. The place was dirty. We didn’t even eat there for breakfast. One of the reasons we stayed there was for the pool and the kids didn’t even wanna swim in it because there was bugs in it and there was underwear on the counter in the boys bathroom and the toilets were disgusting. If anything I would like my money back, but I don’t think that’s gonna happen.
Stayed 1 night in Jul 2025

6/10 Okay

Kevin

Stayed 2 nights in Jun 2025

8/10 Good

Janette

Stayed 3 nights in Jul 2025

6/10 Okay

Michelle

Traveled with family

Meh at best

Very hard bed and pillow. Beer cans all over pool area, dirty underwear in me d locker room. Breakfast was poor quality, world's worst coffee
Stayed 1 night in Jul 2025

2/10 Terrible

Cecilio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Awful stale smell.
Stayed 1 night in Jun 2025

8/10 Good

Luca

Liked: Cleanliness
As cheap hotels go, it was solid. Got a room for the college world series. Beds were comfy, shower was hot, room was clean. My only complaint is that the rooms were very very hot even with the AC on full blast the whole time.
Stayed 3 nights in Jun 2025

10/10 Excellent

Paul

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here often. Staff is polite and respectful. Affordable and convenient. -Paul
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Staff great Run Down

The bed was ok the AC worked after they changed my room but there where holes in walls wires showing everywhere it was dirty from the entering banister on the stair way was painted white but was black from dirty hands no elevator , the tub would not drain when I showered I was stand in water above my ankles ! The staff was friendly the coffee was good !
Stayed 1 night in Jun 2025

4/10 Poor

Pete

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property is in poor condition! The first room we were put in the air conditioner blew out hot air and the shelf was falling off the wall. We ere moved and that was better. The parking are is very poor and the breakfast was bad, we grabbed a banana and it was bruised and rotten. We definitely would not stay there again
Stayed 1 night in Jun 2025

2/10 Terrible

Allison

Disliked: Cleanliness, staff & service, property conditions & facilities
The host was on his phone for check out and didn't even look at us. The air conditioner did not work properly, the faucet dripped, and
Stayed 1 night in Jun 2025

10/10 Excellent

Mohamed

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great clean & unbeatable price
Stayed 1 night in May 2025

6/10 Okay

Justin

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Ok stay

This is a cheaper hotel. Ice machine was good. Breakfast wasnt great. Entryway was pretry dirty. Pillows were not good.
Stayed 5 nights in Jun 2025

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff they either have it or they don't but will make sure your needs are met Ours were
Stayed 1 night in Jun 2025

6/10 Okay

Eric

Traveled with family

Check-in was a disaster

I called ahead at 9 pm to tell them we would be in early in the morning. When we showed up at 5 am they would not let me check in. Had to wait til 9 am so we could check in.
Stayed 2 nights in Jun 2025

2/10 Terrible

Donna

Traveled with family
Disliked: Property conditions & facilities
Rooms were very hot fist room I got the window was broken where it doesn’t close A.C were broken Could use more varieties for breakfast Not worth the price to stay Stayed here cause baby was cranky and need to stop driving for the day
Stayed 1 night in Jun 2025

2/10 Terrible

DORIS

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Air did not work. The room was literally 80+ degrees. Carpet was atrocious & I would not walk on the floors without shoes. Holes in the bathroom walls where towel rack used to hang and the holes were plugged with what looked like toilet paper. Worst room I have experienced.
Stayed 1 night in Jun 2025

2/10 Terrible

Yadi

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy ac not working on a 100 degrees weather dirty old
Stayed 1 night in Jun 2025

6/10 Okay

Karrie

Traveled with family and small children
The beds were not very big and hard. Had some wall damage and holes in the wall. Water damage from ac in the wall. Only nice thing was it had some really great water pressure in the shower.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rachel

Liked: Property conditions & facilities
Love you guys!
Stayed 1 night in Jun 2025

8/10 Good

Heather

Stayed 1 night in Jun 2025

8/10 Good

Cody

Liked: Amenities
Worked great for a weekend get away at the Zoo, decent pool for our daughter, clean room & sheets. Staff was very accommodating and friendly! We enjoyed our time here
Stayed 1 night in Jun 2025

6/10 Okay

BRIAN

Traveled with family
Liked: Staff & service
Disliked: Room comfort

OK at best

Western Inn is a little dated. The staff were very friendly, but the room could use some attention. The beds were extremely hard and uncomfortable. There were unpatched holes in the walls of the bathroom as well as an stained towel left for the floor mat.
Stayed 1 night in Jun 2025

2/10 Terrible

Roger

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The a/c didnt work.. the beds were soo hard
Stayed 1 night in Jun 2025

2/10 Terrible

NATALIE, Salina

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The air conditioner didn't work upon check in. Apparently no one else's did either.
Stayed 1 night in Jun 2025

6/10 Okay

Clayton

Stayed 1 night in Jun 2025