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Western Inn

2.5 star property

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Photo gallery for Western Inn

Lobby
Property grounds
Hallway
Combined shower/tub, free toiletries, hair dryer, towels
Standard Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
1842 Madison Ave., Council Bluffs, IA, 51503
  • Place, Bowlero Council Bluffs
    ‪8 min walk‬
  • Place, Henry Doorly Zoo and Aquarium
    ‪7 min drive‬
  • Place, Charles Schwab Field Omaha
    ‪10 min drive‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • Sleeps 3
  • Free WiFi

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About the neighborhood

Council Bluffs

Western Inn places you within a few miles (5 km) of Methodist Jennie Edmundson Hospital and Caring For Our Communities In Southwest Iowa. This hotel has 51 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Bowlero Council Bluffs - 8 min walk - 0.5 miles
  • Lake Manawa State Park - 4 min drive - 4.2 miles
  • Harrah's Council Bluffs Casino - 7 min drive - 7.7 miles
  • Henry Doorly Zoo and Aquarium - 7 min drive - 8.6 miles
  • Charles Schwab Field Omaha - 10 min drive - 10.1 miles

Getting around

  • Omaha Station - 10 min drive
  • Eppley Field Airport (OMA) - 17 min drive

Restaurants

  • ‪Casey's General Store - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Casey's - ‬6 min walk
  • ‪Casey's - ‬4 min drive
  • ‪McDonald's - ‬4 min drive

About this property

Western Inn

Western Inn features free WiFi in public areas, a business center, and coffee in a common area. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a library, express check-out, and free newspapers.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Microwaves, free local calls, and desks are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15 per pet, per night
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 2:30 PM—-1:30 AM
  • Check-out: 11 AM
  • Minimum check-in age: 20
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Western Council Bluffs
Western Inn Council Bluffs
Western Inn
Western Inn Hotel
Western Inn Council Bluffs
Western Inn Hotel Council Bluffs

Frequently asked questions

Is a free cancellation option available at Western Inn?

Western Inn offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Western Inn?

As of Jun 8, 2026, prices found for a 1-night stay for 2 adults at Western Inn on Jun 9, 2026 start from $73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Western Inn?

This hotel is located in Council Bluffs, close to Henry Doorly Zoo and Aquarium, Ameristar Casino Hotel at Council Bluffs, and Harrah's Council Bluffs Casino. You'll also find Lake Manawa State Park and Horseshoe Council Bluffs within a short drive.

Will I be able to park at Western Inn?

Yes, self parking is offered for free at the hotel.

Does Western Inn have a casino on the premises?

No, Western Inn doesn't have a casino.

Is there an indoor pool at Western Inn?

No, there is no indoor pool at this hotel.

Is Western Inn a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free wired internet as well as free breakfast and a 24-hour front desk.

Are there hot tubs at Western Inn?

No, there isn't a spa tub at this hotel.

Does Western Inn have a restaurant with a breakfast menu?

Western Inn offers free continental breakfast though there is no restaurant.

Does Western Inn allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Western Inn for a fee of USD 15 per pet, per night.

Are there connecting rooms at Western Inn?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Western Inn?

The closest major airport to Western Inn is Eppley Field Airport (OMA), which is 11.5 mi away (17 minutes by car). Another top airport is Omaha, NE (MIQ-Millard), which is located 19.1 mi away (22-minute drive).

Can I book a room with a balcony at Western Inn?

No, there aren't any guestrooms at Western Inn that offer a balcony.

Western Inn Reviews

Reviews

6.0
Rating 10 - Excellent. 199 out of 1005 reviews
Rating 8 - Good. 214 out of 1005 reviews
Rating 6 - Okay. 172 out of 1005 reviews
Rating 4 - Poor. 178 out of 1005 reviews
Rating 2 - Terrible. 242 out of 1005 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

James

The room was clean. Morning coffee was very good! I was pleasantly surprised
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Tobijah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was stained and gross, from the towels to the bedding. The breakfast offering was sad, the amenities were lacking, the experience was lackluster. We will not be staying here ever again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great parking, clean room, Great bathroom. I enjoyed the breakfast
Stayed 1 night in Oct 2025
Verified

8/10 Good

terra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice and quiet there.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and knowledgeable. Property was very clean and up kept. They had an a very good variety of books to choose from to read as well as travel brochures of local or near by attractions.
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Kristy

Disliked: Cleanliness, amenities, property conditions & facilities
The room smell bad. The room walls were all written on. Very old. The smoke detector was covered with a plastic bag. The rating in here is 3 stars I don't know how they got that high.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities
Staff was very polite nice and accommodating.
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Gail

The hotel is in need of cleaning! Rooms are filthy! Broken lamps and dirt sheets! I cannot believe Expedia would have a horrible place like this on their website.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jamea

Liked: Cleanliness, staff & service, property conditions & facilities
Like everything about it the people the rooms everything was great
Stayed 1 night in Jul 2025
Verified

8/10 Good

Hailea

Room was cheap. Relatively clean. The whole place could use some updating but it was a decent stay.
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, amenities
Hotel is in dark parking lot. Bar patrons when drunk that is next door uses this hotel for their "sleeping". Hotel smelled horrible. Only had 1 working lamp. Stains all over the floors and walls. No one was ever at front desk. Windows missing out of rooms. Horrible horrible horrible.
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No parking was sketchy to say the least
Stayed 1 night in Dec 2025
Verified

8/10 Good

Matt

Liked: Staff & service
Disliked: Property conditions & facilities
Great hotel and amenities for the price. I will definitely stay there again when in the area.
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Mercedes

Disliked: Cleanliness, amenities, property conditions & facilities
The room was NEVER cleaned. Had previous visitors trash in the drawers eeww. Toilet never stopped running. Room smelled and was dark. One female worker tried to fight with us on making us pay for our Emotional Support Animals and they were shown the documents the night before when we checked in. I will NEVER COME BACK and I wint be telling people about the horrible place and terrible customer service.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Very quiet, nice spacious room, very clean, great breakfast, friendly staff, swimming pool was actually open, clean, & warm water, had a guest washer & dryer to use, great experience.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Chris

Room had some issues, walls had some holes and were recently painted but a different color in patches. Lamp looked like it was punched through so the bulb housing was out of place. And the shower could not run through the shower head, it could only run through the bottom nozzle and the shower head at the same time so the tub filled up really fast.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Staff was very friendly, our room was clean and comfortable. Will definitely stay there again our next trip!
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Cody

Liked: Amenities
Worked great for a weekend get away at the Zoo, decent pool for our daughter, clean room & sheets. Staff was very accommodating and friendly! We enjoyed our time here
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Brooke

Disliked: Cleanliness, property conditions & facilities
No breakfast
Stayed 1 night in Dec 2025
Verified

8/10 Good

Brian

Friendly
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Neil

Disliked: Cleanliness, amenities, property conditions & facilities
The first room they tried to put us in had a broken lamp, hole in the shower surround, towel rack torn off the wall, no towels anywhere in the room, and worst of all the window would not shut and latch. This was on the 1st floor. We went to the front deck and the clerk came into the room with a screwdriver to try to "fix" the window. We requested a different room. The second room they put us in was very musty, was not clean, had garbage from the previous occupants. The pool was closed by the heath department and was shamrock green.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kevin

Decent
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

juan

Liked: Amenities
Good all
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Melody

Disliked: Cleanliness, staff & service, amenities
Went to check in and the staff member was in a room on facetime on a laptop computer so had to wait. The first room they gave me the window was broken and food left in the refrigerator. So, I got another room and that room hadn't been cleaned. I had to clean it up before my family and I could even stay in it. There was also food left in the refrigerator and freezer, trash on the floor, mold in the corner of the room just down right disgusting!
Stayed 2 nights in Jan 2026

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