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Best Western Crossroads Of The Bluffs

2.5 star property

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Indoor pool
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, free WiFi, bed sheets
Lobby sitting area
Suite, 1 King Bed, Non Smoking, Jetted Tub | Private spa tub

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2216 27th Ave, Council Bluffs, IA, 51501
  • Place, Horseshoe Council Bluffs
    ‪16 min walk‬
  • Place, Mid-America Center
    ‪19 min walk‬
  • Place, Joe's Karting
    ‪3 min drive‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(40 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Private spa tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 676 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Mini-refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(46 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • Free WiFi

1 King Bed, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 2
  • Free WiFi

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2
  • Free WiFi

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 4
  • Free WiFi

Suite-1 King Bed, Non-Smoking, Jacuzzi, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Hairdryer

  • Sleeps 2
  • Free WiFi

View all photos for Suite-1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Suite-1 King Bed

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Council Bluffs

Best Western Crossroads Of The Bluffs places you within a mile (2 km) of Horseshoe Council Bluffs and Mid-America Center. This 107-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Horseshoe Council Bluffs - 16 min walk - 0.9 miles
  • Mid-America Center - 19 min walk - 1.0 mile
  • Joe's Karting - 3 min drive - 1.6 miles
  • Henry Doorly Zoo and Aquarium - 5 min drive - 4.4 miles
  • Charles Schwab Field Omaha - 7 min drive - 5.9 miles

Getting around

  • Omaha Station - 7 min drive
  • Eppley Field Airport (OMA) - 13 min drive

Restaurants

  • ‪Hy-Vee Market Grille - ‬6 min drive
  • ‪Sapp Bros. Travel Center - ‬4 min walk
  • ‪Pilot Travel Centers - ‬3 min walk
  • ‪Casey's - ‬4 min drive
  • ‪Casey's - ‬4 min drive

About this property

Best Western Crossroads Of The Bluffs

Best Western Crossroads Of The Bluffs features a gym, free WiFi in public areas, and meeting rooms. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready. Additional amenities include express check-out, free newspapers, and laundry facilities.
Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a fitness center.

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Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per accommodation, per day, plus a deposit of USD 150 per stay
  • 2 total (80 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

BEST WESTERN Crossroads Bluffs
BEST WESTERN Crossroads Hotel Bluffs
Best Western Crossroads Bluffs Hotel Council Bluffs
Best Western Crossroads Bluffs Hotel
Best Western Crossroads Bluffs Council Bluffs
Best Crossroads Of The Bluffs
Best Western Crossroads Of The Bluffs Hotel
Best Western Crossroads Of The Bluffs Council Bluffs
Best Western Crossroads Of The Bluffs Hotel Council Bluffs

Frequently asked questions

What's there to see within easy reach of Best Western Crossroads Of The Bluffs?

This hotel is located in Council Bluffs within a short 17-minute walk of Horseshoe Council Bluffs. You'll also find Henry Doorly Zoo and Aquarium and CHI Health Center Omaha within a short drive.

How much does it cost to stay at Best Western Crossroads Of The Bluffs?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Best Western Crossroads Of The Bluffs on May 24, 2026 start from $94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Crossroads Of The Bluffs?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Best Western Crossroads Of The Bluffs have a casino at the property?

No, Best Western Crossroads Of The Bluffs doesn't have a casino.

Will I find an indoor pool at Best Western Crossroads Of The Bluffs?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Best Western Crossroads Of The Bluffs?

Couples staying at this hotel will appreciate amenities like a free daily breakfast plus some guestrooms include a private hot tub and a jetted bathtub.

Are there hot tubs at Best Western Crossroads Of The Bluffs?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Best Western Crossroads Of The Bluffs feature a restaurant that includes a breakfast menu?

Best Western Crossroads Of The Bluffs offers free on-the-go breakfast each morning though there is no restaurant.

Does Best Western Crossroads Of The Bluffs allow pets to stay for free?

Although they can't stay for free, pets are welcome at Best Western Crossroads Of The Bluffs for a fee of USD 20 per accommodation, per day. A deposit of USD 150 per stay is collected.

Are there connecting rooms at Best Western Crossroads Of The Bluffs?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Best Western Crossroads Of The Bluffs?

The closest major airport to Best Western Crossroads Of The Bluffs is Eppley Field Airport (OMA), which is 8.2 mi away (13 minutes by car). Another top airport is Omaha, NE (MIQ-Millard), which is located 15.9 mi away (18-minute drive).

Are there rooms with balconies that I can book at Best Western Crossroads Of The Bluffs?

No, you won't find guestrooms with balconies at Best Western Crossroads Of The Bluffs.

Best Western Crossroads Of The Bluffs Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 356 out of 1002 reviews
Rating 8 - Good. 303 out of 1002 reviews
Rating 6 - Okay. 157 out of 1002 reviews
Rating 4 - Poor. 91 out of 1002 reviews
Rating 2 - Terrible. 95 out of 1002 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Room was updated and clean. Comfortable beds.
Stayed 1 night in Feb 2026

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms/friendly staff
Stayed 2 nights in Feb 2026

10/10 Excellent

Curt

Stayed 1 night in Feb 2026

2/10 Terrible

John

Traveled with family
Disliked: Amenities, property conditions & facilities
Tons of things were bad. Breakfast was good the first day but crap the second. Tub faucet didn’t work well, when we checked in gave me a room that was already occupied. Then didn’t have a room like I had book. Room was only sort of clean. Will not be going back.
Stayed 2 nights in Feb 2026

10/10 Excellent

Creed

Stayed 2 nights in Feb 2026

6/10 Okay

William

Stayed 2 nights in Feb 2026

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, staff & service, amenities
The woman at check in was super friendly and helpful. The rooms was nice and spacious. My kids enjoyed the large heated pool and we enjoyed the fitness center. Breakfast had a good variety of foods for everyone's palate.
Stayed 1 night in Jan 2026

10/10 Excellent

Stacie

Stayed 1 night in Jan 2026

2/10 Terrible

Arlene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE. After booking my rewards night I arrived to have them tell me hotels payment was not going through. I showed them my confirmation receipt and they still said there was nothing they could do for me and could not have been any less hospitable. After 14 hours of driving I was not in the mood and definitely not staying there. As I was checking into my next hotel (MyPlace-highly recommend) they called to say they could help me out now, then proceeded to yell at me when I said I had already rebooked somewhere else. Awful experience late at night when you just want a shower and a bed.
Stayed 1 night in Jan 2026

6/10 Okay

Matthew

Stayed 1 night in Jan 2026

10/10 Excellent

Sharina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large spread for breakfast, clean rooms, friendly, the hotel has a weird layout, and the inner rooms have a view of the pool, but definitely would stay again. HAS 18 WHEELER PARKING!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Elio

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Nov 2025

10/10 Excellent

Curt

Stayed 1 night in Dec 2025

6/10 Okay

Christopher

Traveled with family
Disliked: Amenities
Motel was pretty runed down. Breakfast was definitely not what Best Western is usually known for. Indian own the motel.
Stayed 1 night in Nov 2025

8/10 Good

cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, my TV didn’t work so they changed my room pretty quickly. Next room was better.
Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
My room was huge, clean, and I loved everything about it!
Stayed 1 night in Nov 2025

10/10 Excellent

Juan, Norridge

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean and safe. Thank you.
Stayed 1 night in Nov 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

8/10 Good

Joshua

Stayed 1 night in Nov 2025

6/10 Okay

Daniel

Stayed 1 night in Oct 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good staff
Stayed 1 night in Nov 2025

8/10 Good

Sandra, Fountain

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and easy access to room from the parking lot
Stayed 1 night in Nov 2025

10/10 Excellent

polyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, amenities
Pool was cold
Stayed 1 night in Oct 2025

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