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Best Western Crossroads Of The Bluffs

2.5 out of 5.0
  • Close to Horseshoe Coun...
  • Free continental breakfast
  • Free WiFi and wired Int...
  • Free parking

Recent guest reviews

Front desk women was a bit grumpy but our room was nice and clean and comfortable.

Very old property. Bed looked like somebody had slept in it because the sheets are so old. Hair In bed. Sub standard Original bathtub from the 70’s. I paid like $128 for the night and it’s way overpriced. But I trusted the name. Bad idea. Plan ahead so you can stay at the newly built properties in other towns.

Front desk staff were friendly. However walking to our rooms was quite a shock. There was no air conditioning in the hallways or pool area. The pool area was beyond extreme heat. The rooms were clean, the beds were a bit hard but overall a quiet night.

Hotel was very dirty, the rooms, the hallways EVERYTHING. The bath/shower barely worked and tub sprayed water everywhere. Tiles were falling off. And worst of all the smoke. This hotel allows smoking. The hallways were filled with cigarette smoke and my room was also due to the large gaps between door and frame. I was extremely disappointed in my choice to stay here.

Had to switch rooms because the bed had hair and "make-up" in it. Relied on an airport shuttle that I was told left every ten minutes, but waited, along with some others, for over an hour.

Very clean and friendly. Excellent breakfast. Pool area was hot but that was ok. Room was quiet. Overall a very nice experience.

They have updated the rooms and check in area since we last stayed here. Great service and very clean.

No elevator. Rooms are ok. Good location - very close to Mid America center

It was convenient to the location of the event I was attending. The Wi-Fi was the slowest I have ever experienced.

Everything went fine and enjoyed the night with Best Western Crossroads of the Bluffs

The outside of the hotel looks sketchy but the inside is nice and updated. Our room was nice but the floors were dirty and since they were wood floors, the dirt got on the bottoms of our feet and in the bed. The pillows were also small and uncomfortable

Pool was great Room did not have carpet Hot tub out of service

I was in town for a two day stay, they offered a two room suite for just a $5 upgrade. Huge rooms, clean and comfortable. Added benfit - Marcos Pizza next door - Best I have ever had.

Awesome pool for kids! Warm and big...fun! Great staff too! Clean! Located right off of 80-we’ll be stopping again on future road trips!

Construction workers in the dining area working. Filthy room, much dust No restaurants after 9 am Sleepy people loitering in the parking lot

Didn't have our reservation on check-in but that was possibly an Orbitz issue. Desk clerk was helpful. Finally got our room but when I opened the door, discovered someone was already booked into that room-scary and embarrassing. Got assigned another room, TV didn't work. I spent 15 minutes figuring it out. No kleenex in bathroom. Hotel was dark and needs updated. The outside was dumpy. Just not a great stay.

Great breakfast with reasonable time for eating. Front desk staff were awesome. Very friendly and accommodating. Nice size pool.

The hotel is very dated, but the room was clean and quiet. Nothing exciting or wow.

2216 27th Ave Council Bluffs IA

Hotel highlights

  • Close to Horseshoe Council Bluffs and Mid-America Center
  • Free continental breakfast
  • Free WiFi and wired Internet in public areas
  • Free parking

Best Western Crossroads Of The Bluffs places you within a mile (2 km) of popular attractions like Horseshoe Council Bluffs and Mid-America Center. This 107-room hotel has free breakfast along with conveniences like an indoor pool and free self parking.


Dining

Free continental breakfast is included with your stay.


Rooms

Guests can expect to find 37-inch a flat-screen TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

At Best Western Crossroads Of The Bluffs, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include free newspapers and laundry facilities.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Guest reviews for Best Western Crossroads Of The Bluffs

Everyone (13) Couples (21) Business (6) Family (31) Friends (9) Other (5)
4
Families

Front desk women was a bit grumpy but our room was nice and clean and comfortable.

By on Aug 31, 2019

2
Business Business Travelers

Very old property. Bed looked like somebody had slept in it because the sheets are so old. Hair In bed. Sub standard Original bathtub from the 70’s. I paid like $128 for the night and it’s way overpriced. But I trusted the name. Bad idea. Plan ahead so you can stay at the newly built properties in other towns.

By on Jul 31, 2019

4
Families Family with small children Families

Front desk staff were friendly. However walking to our rooms was quite a shock. There was no air conditioning in the hallways or pool area. The pool area was beyond extreme heat. The rooms were clean, the beds were a bit hard but overall a quiet night.

By on Jul 25, 2019

1
Family with small children Families

Hotel was very dirty, the rooms, the hallways EVERYTHING. The bath/shower barely worked and tub sprayed water everywhere. Tiles were falling off. And worst of all the smoke. This hotel allows smoking. The hallways were filled with cigarette smoke and my room was also due to the large gaps between door and frame. I was extremely disappointed in my choice to stay here.

By on Jul 21, 2019

2
Families

Had to switch rooms because the bed had hair and "make-up" in it. Relied on an airport shuttle that I was told left every ten minutes, but waited, along with some others, for over an hour.

By on Jun 26, 2019

4
Families

Very clean and friendly. Excellent breakfast. Pool area was hot but that was ok. Room was quiet. Overall a very nice experience.

By on Jun 10, 2019

5
Everyone

They have updated the rooms and check in area since we last stayed here. Great service and very clean.

By on May 26, 2019

4
Family with small children

No elevator. Rooms are ok. Good location - very close to Mid America center

By on Apr 10, 2019

4
Everyone

By on Apr 1, 2019

4
Everyone

It was convenient to the location of the event I was attending. The Wi-Fi was the slowest I have ever experienced.

By on Feb 11, 2019

Best Western Crossroads Of The Bluffs

2216 27th Ave, Council Bluffs, IA 51501
url importing https://www.orbitz.com/Council-Bluffs-Hotels-Best-Western-Crossroads-Of-The-Bluffs.h23935-p2.Hotel-Reviews
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.