Best Western Crossroads Of The Bluffs

Property class: 2.5

Choose dates to view prices

Photo gallery for Best Western Crossroads Of The Bluffs

An indoor swimming pool with clear water, surrounded by tiled flooring and large windows.
A hotel room with a large bathtub, a bed with white and brown bedding, a bedside table with a lamp, a TV, and a window with curtains.
A modern living room with a grey sofa, patterned armchairs, a fireplace, and a flat-screen TV.
A buffet setup with waffle makers, syrup dispensers, and various food items.
A hotel lobby with a sofa, armchairs, a coffee table, a vending machine, and a reception desk.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2216 27th Ave, Council Bluffs, IA, 51501
  • Place, Horseshoe Council Bluffs
    ‪16 min walk‬
  • Place, Mid-America Center
    ‪19 min walk‬
  • Place, Joe's Karting
    ‪3 min drive‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪14 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Council Bluffs

Best Western Crossroads Of The Bluffs places you within a mile (2 km) of Horseshoe Council Bluffs and Mid-America Center. This 107-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Horseshoe Council Bluffs - 16 min walk - 0.9 miles
  • Mid-America Center - 19 min walk - 1.0 mile
  • Joe's Karting - 3 min drive - 1.6 miles
  • Henry Doorly Zoo and Aquarium - 5 min drive - 4.4 miles
  • Creighton University - 7 min drive - 7.9 miles

Getting around

  • Omaha Station - 7 min drive
  • Eppley Field Airport (OMA) - 13 min drive

Restaurants

  • ‪Hy-Vee Market Grille - ‬6 min drive
  • ‪Sapp Bros. Travel Center (Sinclair) - ‬4 min walk
  • ‪Casey's - ‬4 min drive
  • ‪Pilot Travel Centers - ‬3 min walk
  • ‪Casey's - ‬4 min drive

About this property

Best Western Crossroads Of The Bluffs

Best Western Crossroads Of The Bluffs features a gym, free WiFi in public areas, and meeting rooms. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready. Additional amenities include express check-out, free newspapers, and laundry facilities.
Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per accommodation, per day, plus a deposit of USD 150 per stay
  • 2 total (80 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

BEST WESTERN Crossroads Bluffs
BEST WESTERN Crossroads Hotel Bluffs
Best Western Crossroads Bluffs Hotel Council Bluffs
Best Western Crossroads Bluffs Hotel
Best Western Crossroads Bluffs Council Bluffs
Best Crossroads Of The Bluffs
Best Western Crossroads Of The Bluffs Hotel
Best Western Crossroads Of The Bluffs Council Bluffs
Best Western Crossroads Of The Bluffs Hotel Council Bluffs

Frequently asked questions

What's there to see within easy reach of Best Western Crossroads Of The Bluffs?

This hotel is located in Council Bluffs within a short 17-minute walk of Horseshoe Council Bluffs. You'll also find Henry Doorly Zoo and Aquarium and CHI Health Center Omaha within a short drive.

How much does it cost to stay at Best Western Crossroads Of The Bluffs?

As of Oct 6, 2026, prices found for a 1-night stay for 2 adults at Best Western Crossroads Of The Bluffs on Oct 7, 2026 start from $77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Crossroads Of The Bluffs have a casino at the property?

No, Best Western Crossroads Of The Bluffs doesn't have a casino.

Will I find an indoor pool at Best Western Crossroads Of The Bluffs?

No, there is no indoor pool at this hotel.

Does Best Western Crossroads Of The Bluffs feature a restaurant that includes a breakfast menu?

Best Western Crossroads Of The Bluffs offers free on-the-go breakfast each morning though there is no restaurant.

Does Best Western Crossroads Of The Bluffs allow pets to stay for free?

Although they can't stay for free, pets are welcome at Best Western Crossroads Of The Bluffs for a fee of USD 20 per accommodation, per day. A deposit of USD 150 per stay is collected.

How close is the airport from Best Western Crossroads Of The Bluffs?

The closest major airport to Best Western Crossroads Of The Bluffs is Eppley Field Airport (OMA), which is 8.2 mi away (13 minutes by car). Another top airport is Omaha, NE (MIQ-Millard), which is located 15.9 mi away (18-minute drive).

Best Western Crossroads Of The Bluffs Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 361 out of 1011 reviews
Rating 8 - Good. 304 out of 1011 reviews
Rating 6 - Okay. 157 out of 1011 reviews
Rating 4 - Poor. 98 out of 1011 reviews
Rating 2 - Terrible. 91 out of 1011 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stay here a few time always a great staff and accommodation
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very well maintained for an older property. Pool area was quite nice!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with comfortable beds. Breakfast was very good. Would highly recommend this place.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms were clean, staff was helpful, breakfast was average, sitting area of pool was extremely hot and humid.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, quick and easy check in, very good breakfast and was accommodating to pets, also easy to find and easy access.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good place to stay for the value. We arrived, close to midnight, and found a room that allowed pets. The front desk man was very friendly and helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good. The staff was helpful and friendly. The room was spacious and beds comfortable.
Stayed 1 night in May 2026
Verified review

8/10 Good

Clean room, good queen beds, value for price
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are fabulous breakfast is good
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was very big!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel. Good value for the money.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was nice, clean. Parking was easy to get to our room. Hotel Manager was friendly a d helped solve problems quickly
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Our room was very clean. Beds were comfortable. It’s an older facility. Breakfast was very good and presented very well. Very kind staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast offerings were amazing to say the least,staff was amazing the whole daning room area was superb
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here for many years on our travels. It is getting to the point where it is going to need to be updated.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Although clearly an older building, nice job of remodeling. Room was very clean and comfortable. Food for breakfast was just so-so, but dining space was nice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms/friendly staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area is amazing and so is the pool! Beds are comfortable would definitely recommend
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and hotel were above average. Breakfast was typical hotel fare, nothing to bragabour
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Liked: Staff & service
Its ok for a quick stop as an overnight stay
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Staff & service
Room was kind of clean but hallways and stairs were unkept. No ice machine on second floor. Staff was great and breakfast was good. Would stay again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable, clean, and quiet. Staff were courteous and helpful. Breakfast had a good offering including hot items, protein, and fresh fruit. Plenty of parking and several points of entry into the building.
Stayed 1 night in May 2026