Property is right next to a casino and an event center, but still has plenty of parking. Staff working the breakfast were very busy and kept supplies stocked as best they could. Somehow a kid spilled the whole container of waffle batter, and the staff handled it admirably.
Front desk did not give directions to room very clearly
Comfy place to spend the night. Check in was easy and staff was super friendly. Very clean and a great deal for the money.
Our room was lovely, very clean and comfortable. It was hard to find because of the limited signage. The taller buildings around it made it difficult to see. The breakfast was disappointing. It was very much aimed at kids. Who else eats Trix yogurt? I had trouble finding protein, but they had two waffle makers and lots of sugary cereals.
I liked that the hotel was very clean. I did think the bed that I slept on was too firm, but then again some people prefer that type of bed.
I would never ever recommend anyone to stay here! We have dirty sheets what appeared to be blood all over our curtains and terrible customer service ! SAVE YOUR MONEY!
Showers are great plenty of water pressure which is pretty rare in hotels!
The hotel was pretty clean but was in a weird area near a casino. Didn't seem like a family friendly area. The parking was weird and hard to find a spot and had to park in the back seemed kinda creepy. The rooms were somewhat updated they definitely looked better online. The hallway floors were bouncy and had huge dips in them like there was holes in the floor covered with carpet.
the third floor hallway smelled like sewer gas was leaking somewhere.
Dated but clean. Staff was very good. AC unit was not and constantly cycling.... But kept the room cool.
I understand covid 19 is going on. It just kind of sucked not to able to get a hot breakfast. The hotel still offered a grab and go breakfast.
I feel it was not clean enough. I found a kids sock under the bed from the previous renters.
it was in the middle of renovation. It will be real nice when completed
Very convenient and great breakfast. They upgraded our room because what we’d reserved wasn’t available.
The property is in a good location (I went to the Omaha Zoo, which was close, and a few restaurants, gas nearby too). The room itself is clean and laid out well. The parking is great, you can park all around the property to make it to your room faster. Only warning is if you want to sleep in, forget it. The place is under construction and it starts early. The doors slam too so once people start moving, you should be too. I was up early both days, but eating quietly in bed, trying to read or watch the local news I noticed a lot more noise than usual (and was grateful I wasn't trying to sleep).
Probably the cleanest hot tub and pool area very prompt service restocking the free breakfast all staff members were friendly
Country Inn & Suites by Radisson, Council Bluffs, IA places you next to Mid-America Center and within a 10-minute walk of Horseshoe Council Bluffs. This 133-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Located centrally in Council Bluffs, it's connected to the convention center and also close to Henry Doorly Zoo and Joe's Karting.
Each morning free breakfast is included with your stay.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Refrigerators, microwaves, and coffee makers are also standard.
At Country Inn & Suites by Radisson, Council Bluffs, IA, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a spa tub, conference space, and a 24-hour business center.
Property is right next to a casino and an event center, but still has plenty of parking. Staff working the breakfast were very busy and kept supplies stocked as best they could. Somehow a kid spilled the whole container of waffle batter, and the staff handled it admirably.
Front desk did not give directions to room very clearly
Comfy place to spend the night. Check in was easy and staff was super friendly. Very clean and a great deal for the money.
Our room was lovely, very clean and comfortable. It was hard to find because of the limited signage. The taller buildings around it made it difficult to see. The breakfast was disappointing. It was very much aimed at kids. Who else eats Trix yogurt? I had trouble finding protein, but they had two waffle makers and lots of sugary cereals.
I liked that the hotel was very clean. I did think the bed that I slept on was too firm, but then again some people prefer that type of bed.
I would never ever recommend anyone to stay here! We have dirty sheets what appeared to be blood all over our curtains and terrible customer service ! SAVE YOUR MONEY!
Showers are great plenty of water pressure which is pretty rare in hotels!
The hotel was pretty clean but was in a weird area near a casino. Didn't seem like a family friendly area. The parking was weird and hard to find a spot and had to park in the back seemed kinda creepy. The rooms were somewhat updated they definitely looked better online. The hallway floors were bouncy and had huge dips in them like there was holes in the floor covered with carpet.
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.
Thank you for reaching out and writing your review. We are sorry you were not satisfied with your room accommodations. We will review the condition of your room with our Housekeeping Staff to ensure our guest rooms are up to brand standards.