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 Council Bluffs •1 Room
 Council Bluffs • 1 Room
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Hilton Garden Inn Omaha East Council Bluffs

3.0 out of 5.0
Overview Reviews Amenities & Policies
2702 Mid America Drive, Council Bluffs, IA
1-844-663-2269
3.8
out of 5
Average Guest Review
See all 28 reviews
Room cleanliness 4.0
Service & staff 3.5
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Family
  • Everyone
  • Couples

Recent guest reviews

Close to Bass Pro Shop, Casinos, Henry Doorly Zoo and the Old Market.

Property pretty good, staff ok, didn’t have all information about our reservation

Room was big and spacious and clean. We had an accessible unit, the hot water wasn't really hot, not sure if it was a safety precaution?

Convenient and easy to get to. Casino was a huge plus and food at buffet was great. Clean rooms. Thank you!

Helpful staff. Great breakfast! Rooms are clean. Always enjoy our stay

Very nice hotel and staff. This is the second time I have stayed at this hotel and every time It has been good.

The woman at the counter when we came in was not friendly at all. The hotel was rough around the edges but had a decent small pool and small workout room. The main problem was the whirlpool in the suite did not work - the jets did not function and that was the key reason we decided to say in the hotel. So overall, it was a failure and we would not recommend the hotel to anyone else.

Front desk staff very welcoming, rooms are very quiet, clean, & beds comfortable.

The Staff went above and beyond. The a.m. staff recognizes and engages with customers. Very refreshing

One night out of town for a road trip with family who loves to travel and eat together. Also what we can agree on is how nice the rooms are and the staff super friendly. We’d stay here again for sure.

Great stay during our road trip! Nice, spacious room!

This is my hotel of choice when I travel through the area. You can't go wrong here.

It's hard to find a place as good as this in the area. Rooms are very nice. It's my hotel of choice when I'm staying in the area.

perfect location, 10 minutes from zoo , 15 minutes from downtown Omaha, Bass Pro Shops is right next to hotel. Staff nice and courteous.

Room was clean but tiny and crowded with furniture. "Adjustable" beds were hard as a rock on any setting. Front desk people were unfriendly and none of them even said hello. Stayed with our teenage son and were unable to eat at the restaurants in the attached casino because there is no access for anyone under 21 to the buffet and restaurants. They suggested we take a shuttle to the other casino to eat! not enough parking for hotel guests-- had to park unreasonably far away. Free coffee in the lobby but nobody knew where the cups were so we waited 20 minutes for cups. Would not stay here again.

Was in Omaha for the college world series and did not arrive at our hotel until 11:00 pm. Our pre paid room, booked through a well known travel site starting with the letter O, was already given away! We had booked two queen beds and they had to place us in two different rooms with king beds.. unfortunately this meant that two other hotel guests were displaced from their room! Poor policy Hilton Garden Inn!

Arrived late, left early. Room was clean and spacious. Comfortable. Was only there for one night-leisure/casino. Wasn't there long enough to use hotel amenities.

We have stayed here before, and decided to stay again for a convention we were attending. Food is very good for breakfast, with fresh made omlets made to order, everything fresh for fruit,etc. Hotel staff is friendly, quiet rooms, and comfortable beds. We don't consider ourselves gamblers, but we did visit the casino which is attached to hotel, and enjoyed walking around the casino. overall our stay was great with no problems. Probably will stay there again when we visit Omaha area again.

The room was great very comfortable and clean. the location was great. The only thing that I found wrong was the parking on the afternoon of our arrival the parking lot that is supposed to be for registered guests only with a parking pass on there dash was half full of vehicles that had no pass on dash and i had to park about 500 yds away.

Mid America Drive Council Bluffs IA

Hotel highlights

  • Walking distance to Horseshoe Council Bluffs and Mid-America Center
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Hilton Garden Inn Omaha East Council Bluffs places you next to Horseshoe Council Bluffs and within a 5-minute walk of other popular sights like Mid-America Center. This 153-room, 3-star hotel welcomes guests with a restaurant, a casino, and an indoor pool.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is available for a fee.


Rooms

A 37-inch LCD TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport down comforters and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a kitchenette, a refrigerator, and a microwave.


Property features

Hilton Garden Inn Omaha East Council Bluffs features a casino, a nightclub, and an indoor pool. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour fitness center, free WiFi in public areas, and conference space.

Room options

Two Queen Beds, Non-Smoking, Accessible

Queen 2 | Sleeps 5
$98* Per night/room Nov 3 - Nov 4

King jr suite evolution room

King 1 | Sleeps 5

Room, 1 King Bed, Accessible

King 1 | Sleeps 5

Two queens evolution room

Queen 2 | Sleeps 4

Room, Accessible

King 1 | Sleeps 4

Guest reviews for Hilton Garden Inn Omaha East Council Bluffs

Everyone (8) Couples (5) Business (3) Family (9) Other (2) Friends (2)
4
Families

Close to Bass Pro Shop, Casinos, Henry Doorly Zoo and the Old Market.

By , from Lincoln on Aug 21, 2019

4
Families Partner Couples

Property pretty good, staff ok, didn’t have all information about our reservation

By on Aug 18, 2019

5
Families

Room was big and spacious and clean. We had an accessible unit, the hot water wasn't really hot, not sure if it was a safety precaution?

By on Jun 10, 2019

4
Families

Convenient and easy to get to. Casino was a huge plus and food at buffet was great. Clean rooms. Thank you!

By on May 28, 2019

5
Everyone

Helpful staff. Great breakfast! Rooms are clean. Always enjoy our stay

By on Jan 11, 2019

Review comment responded on Mar 11, 2019

Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Omaha East/Council Bluffs to your liking. Sincerely, Tonia Heller Assistant General Manager Hilton Garden Inn Omaha East/Council Bluffs

5
Everyone

Very nice hotel and staff. This is the second time I have stayed at this hotel and every time It has been good.

By on Dec 19, 2018

2
Everyone

The woman at the counter when we came in was not friendly at all. The hotel was rough around the edges but had a decent small pool and small workout room. The main problem was the whirlpool in the suite did not work - the jets did not function and that was the key reason we decided to say in the hotel. So overall, it was a failure and we would not recommend the hotel to anyone else.

By on Dec 3, 2018

Review comment responded on Dec 8, 2018

Thank you Ashton for your review. I am sorry to hear that we did not exceed your expectations during your stay, and we would love the opportunity to learn more about your experience so that we may address the service issues you described. Please reach out to me so that I can talk with you and apologize in person.

5
Everyone

Front desk staff very welcoming, rooms are very quiet, clean, & beds comfortable.

By on Nov 27, 2018

Review comment responded on Dec 13, 2018

We love hearing comments about our staff- I will make sure to share these with our team! Thank you.

4
Everyone

By on Nov 21, 2018

4

staff

Everyone

The Staff went above and beyond. The a.m. staff recognizes and engages with customers. Very refreshing

By on Aug 9, 2018

Hilton Garden Inn Omaha East Council Bluffs

2702 Mid America Drive, Council Bluffs, IA 51501
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