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Holiday Inn Hotel & Suites Council Bluffs I-29

3.0 out of 5.0

Recent guest reviews

Very nice and clean. Good price for hotel next to casinos.

Clean, comfortable & convenient. It was right off the highway & there was a good amount of stuff to do including the casino and restaurants which are attached to the hotel.

Was worried about being next to elevator but was never bothered by the noise. The bathroom could use some new wallpaper and a general over do. Very comfortable beds. Breakfast is at 0700, should start a little earlier for early starters.......

I thought I had booked a suite for my family of 5. But on arrival we were booked in to a very small rooms with two queen beds. I was afraid there wouldn't even be room for our crib, it was so small. I called down to the desk, and the fellow accommodated my family right away. We went into a suite. We needed extra towels, a crib and a fold away bed. The gentleman that brought up the extra items were exceptionally cheerful and prompt. Yes, there were some things lacking. Shower leaked badly and needed grout/seals redone. Although it is near a casino, it is not convenient to to zoo or downtown. Pool was nice and clean, but water very cold. Breakfast was good. They offered waffles, biscuits and gravy, eggs and sausage. Along with healthier fruit/yogurt options. In all, I am HUGE on customer service. So, would I stay again? Yes. All due to customer service.

Love the location. Staff is friendly. The rooms are comfortable.

The Holiday Inn was awesome! A few friends and my husband and I booked rooms here and planned a night at the casino/downtown Omaha. The hotel is attached to Ameristar so we could come and go as we pleased easily, the hotel was also a very quick 10 minute trip to the bars in downtown Omaha. The room was great very modern with a big flat screen tv. There was also a microwave and nice fridge. The front desk staff were very nice and welcoming. We would definitely stay here again.

Reserved a handicap accessible room which was clean but fixtures were old and the room had not been moderized. The staff accomodated a move to another room since I would be the only one staying. Room was nicer and smoke free. The remote for the TV wirk. They did offer battery replacement but I declined. The swimming pool was decent. There were a huge number of families there so it was extremely busy and loud in the pool area.

It was great from the time we arrived until we left can't wait to go back

Stayed for a weekend getaway, overall it was pretty good stay. Breakfast was better than what we expected, actually had hot breakfast like eggs, waffles, etc, more than what is usually included in a free breakfast. Don't count on enjoying the pool or whirlpool, it is shared with the hotel next door that has a casino so it is always crowded. The whole hotel smells like cigarettes which makes sense since it has access to the casino, good thing is that the rooms don't smell. The shuttle service was great, it runs 24/7 unlike other hotels. we used it to go out to bars downtown, we were unfamiliar with the area so the driver recommended some places, when we called the hotel to get picked up the driver went out of his way and hopped out of the shuttle to find us.

I stayed with my young daughters and even my picky eaters were full after breakfast and we enjoyed the pool every day. Not too much chlorine and the hot tub and pool temperatures were perfect.

The hotel itself is nice. The biggest problem we had with the hotel was the pool. It's your average sized hotel pool. Not a problem.....BUT when that averaged sized pool is shared with another hotel...PROBLEM!!! The Holiday Inn and Ameristar Hotel/Casino share this 1 pool. It's an ok sized pool for 1 hotel...but WAY too small for 2 hotels worth of guests. It was crowded non-stop Do yourself a favor, Stay at the Hampton Inn...it has it's own pool and it is only 30feet away from the Holiday Inn/Ameristar

The hotel was great, awesome staff, very clean, comfortable room. It is also a great location, about a 5 minute drive to downtown Omaha, NE.

It was perfect for our kids and very close to the zoo! We loved the indoor pool and the free breakfast and our view of the river was awesome :)

We stayed here with our kiddos it was their first time staying at a hotel they loved it. We enjoyed the indoor pool & the free breakfast. We really like the location because it was close to the Omaha Zoo which helped. We would definitely stay here again!

Had a great stay, located right next to a casino which really isnt my wife and I's thing but there were a great amount of other things to do near by.

We when to the Ameristar casino,We had two problems my kids were asleep and then the fire alarm whent on it was very lough and we where worry if something was wrong there was nothing they said that someone push the alarm. well then only one elevetor was working on one side it was not nice.

We had a very easy check in. The hotel was very clean and the staff was very friendly! We were in town for an ice fishing tournament and had a fabulous time!! We will be back next year!!

Went to Henry Dorrly Zoo and Old market-motel was really close to both places

Very nice upgraded room, big flat screen TV. Very close commute to the Omaha Qwest Convention center.

the hotel was very clean and staff was very helpful. the rooms were a little small but very close to the casino's.

2202 River Rd Council Bluffs IA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Holiday Inn Hotel & Suites Council Bluffs I-29 places you within a mile (2 km) of Joe's Karting and Dodge Riverside Golf Club. This 3-star hotel welcomes guests with 185 rooms and conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi. Creighton University and Mid-America Center are also near this Council Bluffs hotel.


Dining

Start your day off right with a free buffet breakfast offered each morning. This hotel serves as home to a sports bar, along with a fine-dining restaurant that specializes in American cuisine. Order from room service to satisfy your hunger without leaving your room.


Rooms

All of Holiday Inn Hotel & Suites Council Bluffs I-29's 185 air-conditioned rooms provide sofa beds, microwaves, and refrigerators. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers. Other standard amenities include coffee makers, free newspapers, and free local calls.


Property features

At Holiday Inn Hotel & Suites Council Bluffs I-29, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and conference space.

Room options

Room, 1 King Bed, Non Smoking (Leisure)

King 1 | Sleeps 3

Room, Non Smoking

King 1 | Sleeps 3

Standard Room

King 1 | Queen 1 | Sleeps 2

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Queen 2 | Sleeps 4

Guest reviews for Holiday Inn Hotel & Suites Council Bluffs I-29

Everyone (3) Couples (5) Family (10) Friends (3) Other (1)
4

clean and close to casino

Everyone

Very nice and clean. Good price for hotel next to casinos.

By , from Dallas on Jan 29, 2017

Review comment responded on Feb 3, 2017

Dear Brad, thank you for taking the time to share such a wonderful review with the entire online community! It is great to hear all of the wonderful things you were able to share about your stay. I am very happy that you found your time here to be a great value considering our location next to Ameristar Casino. I will make sure to relay to our entire staff what and outstanding job they did in ensuring that your room was nice and clean as we know how important this particular area is for our guests. Thank you for sharing your feedback with me and I sincerely hope to see you again soon! Thank you, Bill Vanderpool, General Manager

4

fun location off highway

Everyone

Clean, comfortable & convenient. It was right off the highway & there was a good amount of stuff to do including the casino and restaurants which are attached to the hotel.

By on Jan 16, 2017

Review comment responded on Jan 20, 2017

Dear Guest, Thank you for taking the time to share such wonderful feedback about your visit with me! I am very happy to hear all of the very nice things you were able to share about your time here with us. Our staff works very hard to provide our guests with a clean and comfortable environment and I will make sure to relay to them what an outstanding job they were able to do in this regard for you. Our central location and our connection with Ameristar Casino are definitely two of our better features and I am very happy that they made your stay more enjoyable. Thank you for sharing such a great review and I hope to see you again soon! Thank you, Bill Vanderpool General Manager Holiday Inn @ Ameristar

4

close to casino and interstates.

Everyone

Was worried about being next to elevator but was never bothered by the noise. The bathroom could use some new wallpaper and a general over do. Very comfortable beds. Breakfast is at 0700, should start a little earlier for early starters.......

By on Nov 28, 2016

Review comment responded on Jan 4, 2017

Dear Guest, Thank you for taking the time to share such a great review with the entire online community! I am very happy to hear that the noise from our elevators didn't disturb you during your visit and that you found our beds to be so comfortable. I am very sorry for the issues you mentioned with the breakfast start time as well as the condition of the bathroom. I will look into modifying the breakfast hours if we can because we certainly want our guests to have the opportunity to enjoy it. We are also in the midst of a full renovation in which all guestrooms are being completely redone so I look forward to welcoming you back once it is complete and I am sure you will like the changes we are making! Thank you for sharing such great feedback with us and I hope to see you again soon! Thank you, Bill Vanderpool General Manager

4

superior customer service

Families

I thought I had booked a suite for my family of 5. But on arrival we were booked in to a very small rooms with two queen beds. I was afraid there wouldn't even be room for our crib, it was so small. I called down to the desk, and the fellow accommodated my family right away. We went into a suite. We needed extra towels, a crib and a fold away bed. The gentleman that brought up the extra items were exceptionally cheerful and prompt. Yes, there were some things lacking. Shower leaked badly and needed grout/seals redone. Although it is near a casino, it is not convenient to to zoo or downtown. Pool was nice and clean, but water very cold. Breakfast was good. They offered waffles, biscuits and gravy, eggs and sausage. Along with healthier fruit/yogurt options. In all, I am HUGE on customer service. So, would I stay again? Yes. All due to customer service.

By on Oct 26, 2015

3

weekend trip

Families

Love the location. Staff is friendly. The rooms are comfortable.

By on Sep 18, 2015

5

great night with friends

GetawayWithFriends

The Holiday Inn was awesome! A few friends and my husband and I booked rooms here and planned a night at the casino/downtown Omaha. The hotel is attached to Ameristar so we could come and go as we pleased easily, the hotel was also a very quick 10 minute trip to the bars in downtown Omaha. The room was great very modern with a big flat screen tv. There was also a microwave and nice fridge. The front desk staff were very nice and welcoming. We would definitely stay here again.

By on Feb 20, 2015

3

only one night

Families

Reserved a handicap accessible room which was clean but fixtures were old and the room had not been moderized. The staff accomodated a move to another room since I would be the only one staying. Room was nicer and smoke free. The remote for the TV wirk. They did offer battery replacement but I declined. The swimming pool was decent. There were a huge number of families there so it was extremely busy and loud in the pool area.

By on Oct 27, 2014

4

great getaway

Couples

It was great from the time we arrived until we left can't wait to go back

By on Jul 6, 2014

3

weekend getaway

Couples

Stayed for a weekend getaway, overall it was pretty good stay. Breakfast was better than what we expected, actually had hot breakfast like eggs, waffles, etc, more than what is usually included in a free breakfast. Don't count on enjoying the pool or whirlpool, it is shared with the hotel next door that has a casino so it is always crowded. The whole hotel smells like cigarettes which makes sense since it has access to the casino, good thing is that the rooms don't smell. The shuttle service was great, it runs 24/7 unlike other hotels. we used it to go out to bars downtown, we were unfamiliar with the area so the driver recommended some places, when we called the hotel to get picked up the driver went out of his way and hopped out of the shuttle to find us.

By on Mar 24, 2014

4

great breakfast and pool!

Families

I stayed with my young daughters and even my picky eaters were full after breakfast and we enjoyed the pool every day. Not too much chlorine and the hot tub and pool temperatures were perfect.

By on Oct 25, 2013