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Recent guest reviews

The main entrance was under construction. There was no attempt by management to accommodate guests entering the building. Workers were using concrete saws and did not not stop working when we walked up to enter. The shuttle vans were left parked by the entrance so we had walk around them to get in the building. It was not a safe or calm start to our stay.

Easy check in. Staff were very friendly.

We loved the suite. It enabled us to visit with family, eat together, and gave the kids space to spread out with board games. The view of the river was also a plus. It was nice to have hot food for breakfast. It was often unattended, however, and sometimes was undercooked. Also, the staff server did not wear gloves or mask when re-stocking food. We never saw housekeeping, which was a problem for trash and towels. Husband took used towels to front desk to exchange for fresh ones. He was sent back to room with the used towels and was given only a few fresh towels. Trash cans filled up quickly as both the cans were small. We emptied them ourselves as we had a few trash bags with us. The bathroom did not have a fan. The pool was big and we enjoyed it but it was a bit chilly. Will stay there again, though, and give them the benefit of the doubt, as we know they were under construction at the time, and may have some kinks to work through.

Clean and quiet facility. Always have good breakfast options

Very convenient to a few restaurants. If a gambler, the casino was an easy indoor walk.

Very nice place.

It was nice.

Nice location Clean rooms

Location

Good view of the River and friendly staff!

Easy to check in and out. Clean. Offered a good breakfast. We were in a room next to mechanical room and it was loud overnight.

I arrived at 11:16 p.m. to check in, and the first room I was given had two dogs barking loudly in it* when they heard me moving around. I repacked my things and requested a room change, the second room was fine. *The desk clerk told me the next morning that it was a service dog, but genuine service dogs are trained to not bark like that.

Nice room, but no bath towels, only hand towels. I called the front desk with my room number and asked for two, but none were delivered to my room even by the next morning. Continental breakfast choices were very limited.

River Rd Council Bluffs IA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Holiday Inn Hotel & Suites Council Bluffs I-29, an IHG Hotel places you within 2 miles (3 km) of popular sights like Mid-America Center and Harrah's Council Bluffs Casino. This 3-star hotel welcomes guests with 185 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:00 AM to 9:00 AM. This hotel serves as home to a sports bar, along with a fine-dining restaurant that specializes in American cuisine. Satisfy your hunger from the comfort of your room with room service.


Rooms

Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.


Property features

Guests of Holiday Inn Hotel & Suites Council Bluffs I-29, an IHG Hotel have access to an indoor pool, a 24-hour gym, and a sauna. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, a spa tub, and conference space.

Room options

Standard Room, 1 King Bed, Accessible (Hearing, Roll-In Shower)

1 King Bed | Sleeps 2

Suite, 1 Bedroom

1 King Bed | Sleeps 4

Standard Room, 2 Queen Beds, Accessible (Hearing, Mobility Tub)

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed (Leisure)

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Hotel & Suites Council Bluffs I-29, an IHG Hotel

Everyone (10) Couples (8) Family (18) Friends (3) Other (1)
2
Family

The main entrance was under construction. There was no attempt by management to accommodate guests entering the building. Workers were using concrete saws and did not not stop working when we walked up to enter. The shuttle vans were left parked by the entrance so we had walk around them to get in the building. It was not a safe or calm start to our stay.

By on May 4, 2022

Review comment responded on May 6, 2022

Thank you for sharing such valuable feedback from your visit with us. I am very sorry that we have let you down. We always want our guests to feel comfortable and we will review your feedback with our team to try to do better in the future! Thank you for staying with us and we hope you will give us another try in the future!

5
Partner Couples Friends

Easy check in. Staff were very friendly.

By on Feb 19, 2022

Review comment responded on Feb 22, 2022

Thank you for such a wonderful review! We love hearing when our team has done such a great job of making our guests feel at home and we will be sure to share that with them! Thank you for staying with us and we hope to see you again soon!

4
Family Family with small children

We loved the suite. It enabled us to visit with family, eat together, and gave the kids space to spread out with board games. The view of the river was also a plus. It was nice to have hot food for breakfast. It was often unattended, however, and sometimes was undercooked. Also, the staff server did not wear gloves or mask when re-stocking food. We never saw housekeeping, which was a problem for trash and towels. Husband took used towels to front desk to exchange for fresh ones. He was sent back to room with the used towels and was given only a few fresh towels. Trash cans filled up quickly as both the cans were small. We emptied them ourselves as we had a few trash bags with us. The bathroom did not have a fan. The pool was big and we enjoyed it but it was a bit chilly. Will stay there again, though, and give them the benefit of the doubt, as we know they were under construction at the time, and may have some kinks to work through.

By on Jan 19, 2022

Review comment responded on Jan 21, 2022

Thank you for taking the time to share such valuable feedback from your visit with us! I sincerely appreciate hearing reviews such as yours that help us to know where we have done well as well as where we can improve! We will make sure to share both sides with our team so we can improve our service! Thank you for your understanding and we look forward to you next visit!

4
Everyone

By on Nov 8, 2021

5
Business Business

Clean and quiet facility. Always have good breakfast options

By on Oct 14, 2021

Review comment responded on Oct 15, 2021

Thank you for sharing such a wonderful review of your visit with us! We love hearing when our guests have had such a great stay! Thank you for sharing such great feedback and we hope to see you again soon!

5
Partner Couples

Very convenient to a few restaurants. If a gambler, the casino was an easy indoor walk.

By on Oct 1, 2021

Review comment responded on Oct 6, 2021

Thank you for such wonderful comments! We are very happy that you enjoyed your stay and hope to see you again soon!

5
Family with small children

Very nice place.

By on Sep 7, 2021

Review comment responded on Sep 8, 2021

Thank you for such great feedback! We are happy that you enjoyed your stay and look forward to welcoming you again in the future!

4
Family with small children

It was nice.

By on Sep 2, 2021

Review comment responded on Sep 8, 2021

Thank you for such a great review! We are happy that you enjoyed your experience and look forward to your next visit!

5
Business Business

Nice location Clean rooms

By on Aug 13, 2021

Review comment responded on Aug 17, 2021

Thank you for such wonderful feedback! We are very happy that you enjoyed your stay and hope to see you again very soon!

4
Family with small children

Location

By on Jun 11, 2021

Review comment responded on Jun 15, 2021

Thank you for sharing your rating with us! We are very happy that you were satisfied with your visit and hope to see you again soon!

Holiday Inn Hotel & Suites Council Bluffs I-29, an IHG Hotel

2202 River Rd, Council Bluffs, IA 51501
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