The breakfast is modified due to Covid restrictions. Unfortunately the offerings were all high calorie options.
no coffee refills in the room the ones there were used already
Parking rates were raised and are too high. The internet is horrible. When on a business trip you should expect to be able to get something done.
My room wasn’t ready by 4, staff was rude when checking in, the room I reserved isn’t what I got and I guess there must be no security since kids Tun around like it’s a playground. I don’t mind children at all but they’re running, yelling, playing with the elevators and this isn’t my first time at this hotel. I like staying here because the rooms are big and Bart is across the street but I think it might be our last time staying here.
I didn’t like how nobody stated that balloons was not allowed on the property and yet I couldn’t bring balloons in the building. Also some staff was kinda rude
It is plain to see the property is old and has recieved very little up keep except for a gloss over during the years. The elevators are the slowest I have seen in decades.
Elevators very slow. Didn’t care for the pool area. Room was very nice , clean and comfortable.
I just don't think this property is a very good fit for me and my family. It is noisy and crowded and we don't care that much about breakfast and we only made the happy hour once. Two out of three elevators didn't work for most of our 4-night stay and neither of the computers worked in the business center. Also (due to the location and they can't help that) the cost to park your car is $27/night. The staff was friendly. And finally, honestly, when we moved to the Holiday Inn Express down the street (because they did not have room for us) the beds were more comfortable.
Overall our stay was great, the bed was a little firm but not enough for us not to stay here again. Location was perfect.
Embassy Suites by Hilton Walnut Creek places you within 2 miles (3 km) of Lindsay Wildlife Museum and Gardens at Heather Farm. This 3.5-star hotel has 249 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free cooked-to-order breakfast is offered each morning. This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception.
All 249 accommodations afford space to spread out with a separate bedroom and sitting areas. 42-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include MP3 docks, sofa beds, and microwaves.
At Embassy Suites by Hilton Walnut Creek, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. Valet parking is available for USD 30 per night. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and a computer station.
The breakfast is modified due to Covid restrictions. Unfortunately the offerings were all high calorie options.
no coffee refills in the room the ones there were used already
Thank you very much! See you again soon! :)
Thank you very much! We will see you again soon!
Thank you for staying at Embassy Suites
Thank you for staying at Embassy Suites
Thank you for staying at Embassy Suites
Parking rates were raised and are too high. The internet is horrible. When on a business trip you should expect to be able to get something done.
My room wasn’t ready by 4, staff was rude when checking in, the room I reserved isn’t what I got and I guess there must be no security since kids Tun around like it’s a playground. I don’t mind children at all but they’re running, yelling, playing with the elevators and this isn’t my first time at this hotel. I like staying here because the rooms are big and Bart is across the street but I think it might be our last time staying here.
Thank you for staying with us at Embassy Suites Walnut Creek.
Hi, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service and try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.