The suite had some issues - one tub not draining well, dishes in kitchen not put away, no coffee filters in the room, soap not filled in the shower. Not major issues, but a bunch of little ones.
Overall it was a nice property and the staff was extremely welcoming and helpful. Only complaint we had was our initial room was not clean upon our arrival. But the staff was able to quickly rectify the problem and moved up to another room.
The property was fine this wasn't my first time staying there, is that this time i wasn't happy with what i payed for and didn't received in return because of the info Orbitz*** forward to the property as per the front desk stated, instead of an upgrade i received a basic, i could've payed less for a basic if i wanted basic and then the hotel wouldn't fix it 😔 just that alone ruined my relaxed weekend getaway because it felt as though I was ripped off!
We have stayed here many times and it is always a pleasant, convenient stay.
The use of space and the amenities were great, some things were a little beat up and could have used to be repaired/replaced.
The toilet water was continuously running and the fire Alarm was making noise all day and night
I liked that the room was spacious and accommodating. The beds could have been more comfortable though.
Took over 15 min to get checked in even though I was the only one there. Ignored by one lady with her back to he counter, said "she wasn't there". Floor was sticky and room had funny smell. Never again.
It was a terrible experience. Horrible rooms. Dingy lights. Dirty carpets. Sqeeky mattress. Dirty linen and bedsheets. The breakfast was hopeless and almost inedible. I planned to stay for five days, I checked out the second day. I will never recommend that hotel to professionals and I'll never stay at Staybridge, Mayfield Heights, Beachwood area again.
We went to Cleveland for my wife to have a medical procedure. We needed to stay a week however her procedure got put on hold and had to leave early as we would have to return. The hotel was very accommodating in refunding the two days we were not using. We will be returning! The staff was excellent, the happy hour food and drink were a nice touch. The shuttle service to the clinic was also very helpful.
Nice room with kitchen facilities. Got early check-in. Pleasant staff. The room was not as clean as it could have been. Mold in the bathtub area was disturbing.
The room was very clean, the staff was helpful. They had a nice free dinner of burgers, brats and salads. The hotel is located between exits for the football hall of fame and the hard rock rocksino. The only downfall was our room was located off of he great room and we heard some noises throughout the night.
This hotel couldn't be more perfect. We got the 2 bedroom suite and it was awesome. Boys each got their own bed and mom and dad were in a completely separate bedroom, plus a living room and kitchen! Social hour was a very nice added surprise and the breakfast each am was super. Rooms were the cleanest I have ever stayed in!
The room was bigger than we expected, spotlessly clean and perfct for a relaxing night after a hard day.
We traveled 12 hours to watch the Big Ten Indoor Track and Field Championships. We appreciated the in room kitchenettes so we could relax in rooms. Nice to have more space after riding in a car for that long!
They were friendly and accomodating. Evrything was in great shape and enjoyable. Location is a little hidden but other things made up for it.
This motel was easily accessible from I-271, without the view and noise of the freeway. Convenient to shopping and other activities in Cleveland area. An indoor pool would have made this experience even better.
The front desk staff was very efficient and helpful, the room clean and the bed comfortable. Good value for the money - could be a bit hard to find, if you are not familiar with the area, but its off-the-beaten path location is a plus for quiet and lack of traffic noise.
Nice rooms that were large and yet comfortable. Staff was excellant and the breakfast was a great bonus.
Staybridge Suites Cleveland Mayfield Heights Beachwood, an IHG Hotel places you within a few miles (5 km) of Cleveland Clinic - Hillcrest Hospital and The Temple Tifereth Israel. This 3-star hotel has 123 guestrooms and offers free in-room WiFi, free self parking, and a gym.
Free buffet breakfast is served each morning from 6 AM to 9 AM. For a nice break, mingle with other guests at the free manager's reception.
All 123 air-conditioned accommodations feature kitchens and space to spread out with living rooms and dining areas. Guests can expect TVs with DVD players, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and free local calls are also standard.
Renovated in 2017, Staybridge Suites Cleveland Mayfield Heights Beachwood, an IHG Hotel offers a gym, free WiFi in public areas, and a 24-hour business center. There's free parking and limo/town car service. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, a meeting room, and free newspapers.
The suite had some issues - one tub not draining well, dishes in kitchen not put away, no coffee filters in the room, soap not filled in the shower. Not major issues, but a bunch of little ones.
Overall it was a nice property and the staff was extremely welcoming and helpful. Only complaint we had was our initial room was not clean upon our arrival. But the staff was able to quickly rectify the problem and moved up to another room.
The property was fine this wasn't my first time staying there, is that this time i wasn't happy with what i payed for and didn't received in return because of the info Orbitz*** forward to the property as per the front desk stated, instead of an upgrade i received a basic, i could've payed less for a basic if i wanted basic and then the hotel wouldn't fix it 😔 just that alone ruined my relaxed weekend getaway because it felt as though I was ripped off!
We have stayed here many times and it is always a pleasant, convenient stay.
The use of space and the amenities were great, some things were a little beat up and could have used to be repaired/replaced.
The toilet water was continuously running and the fire Alarm was making noise all day and night
I liked that the room was spacious and accommodating. The beds could have been more comfortable though.
Took over 15 min to get checked in even though I was the only one there. Ignored by one lady with her back to he counter, said "she wasn't there". Floor was sticky and room had funny smell. Never again.
It was a terrible experience. Horrible rooms. Dingy lights. Dirty carpets. Sqeeky mattress. Dirty linen and bedsheets. The breakfast was hopeless and almost inedible. I planned to stay for five days, I checked out the second day. I will never recommend that hotel to professionals and I'll never stay at Staybridge, Mayfield Heights, Beachwood area again.
