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Conrad Chicago

4.5 out of 5.0

Recent guest reviews

Fantastic Hotel! I would recommend this hotel to anyone who is visiting Downtown Chicago. It is perfectly located. Don’t need a rental car. Just walk or Uber/Taxi. Would come back again FOR SURE!

Great location. Service not the best. Room was not properly serviced though they provide a button you can light to specifically request it. Out of room for 7 hours, and when we returned room was just as we left it. I was told they were at capacity and I’m guessing they don’t employ enough staff to handle that. Amazingly our room was taken care of the next day almost immediately after we left.

central location.we attended baseball gams at both white sox and cubs as well as toured navy pier and magnificent mile.

location. well thought amenities. sooooooooooooooooo goooooooooooood.

close to everything we wanted to see. The restaurant is good but too expensive.

Stayed here for Christmas. Great king suite. Very odd that on Christmas morning housekeeping literally entered the room barely announced at 8:05 am. I mean who would possibly think that would be normal on any level.

The staff, including valet, concierge , front desk, the custodian who offered to take our picture, in brief everyone we had interaction with made us feel welcome , with their courteous and professional ways. We upgraded our room to a California king unit with floor to ceiling windows for a small fee, and it was worth it. We especially liked how roomy and luxurious looking the entryway was. The spa robes were a big plus, and the bed was very comfortable. Definitely coming back.

everything is up class and very clean. price is high but worth to stay.

A great hotel, the rooms are beautiful and well appointed. The housekeeping staff takes great care of the rooms and your belongings. I definitely recommend the Conrad. However, do not go to Noyane, the rooftop bar and quasi Japanese restaurant. Rude, wholly inattentive, and uncaring staff. Many sit for a long time to be acknowledged, even longer to get drinks. Good luck on a second, or food order. I've tried it several times (not all voluntarily) -- this is not an anomaly of an oddly busy night or a new young bartender. Managers are around, they simply don't care. The host is rude and barks at you. An awful place. Enjoy the hotel, but go elsewhere for Japanese, there are many close-by alternatives.

My husband and I just wanted to get away for the weekend. I wanted to stay downtown and close to shopping. This location couldn't be any better. Half block from Michagin Ave, shopping, restaurants, and all the excitement from the city. Great location and beautiful hotel.

Overall this hotel is magnificent. Staff were very friendly and helpful. Tyrell was amazing, friendly and met us with a smile and eager to help. Jenna was also very friendly and helpful. Room view and comfort were great. The ONLY complaint was we were gone all day the 2nd day and had no housekeeping. We asked for it for the next day, but no one ever cleaned our room. We were only there 2 nights but expected room to be cleaned. Other than that we could not have ask for better.

Clean and comfortable rooms. Excellent service. Located conveniently.

Very impressed with the room. The staff and facilities were great. They were understaffed for breakfast, but other than that everything was great.

No room to put your clothes in drawers and no drawer in night stand. I would say our room was impractical in important elements. very disappointed also that we had no view at all contrarily to most hotels we have been to in this great city.

101 East Erie Street Chicago IL

Hotel highlights

  • Steps from Michigan Avenue and State Street
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Health club

Located in River North, Conrad Chicago is next to popular attractions like Michigan Avenue and State Street. This 289-room, 4.5-star hotel welcomes guests with 2 restaurants, free in-room WiFi, and a health club.


Dining

Enjoy dining at one of 2 onsite restaurants including Baptiste & Bottle, which specializes in American cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Full breakfast is offered for a fee each morning from 6 AM to 10:30 AM.


Rooms

Guests can expect free WiFi and 65-inch an LCD TV with pay movies. Beds are dressed in premium bedding and pillow menus, and the bathroom offers free toiletries and slippers. Other standard amenities include 2 bathrooms, a refrigerator, and free bottled water.


Property features

Renovated in 2017, Conrad Chicago offers a health club, free WiFi in public areas, and 10 meeting rooms. Valet parking is offered for USD 70 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this luxury hotel include a business center, a computer station, and express check-in.

Room options

Skyline King Accessible Suite

King 1 | Sleeps 5

Deluxe Studio, 1 King Bed

King 1 | Sleeps 2

Conrad Suite

King 1 | Sleeps 5

Superior Room, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for Conrad Chicago

Everyone (13) Family (3)
5
Family with small children Families

Fantastic Hotel! I would recommend this hotel to anyone who is visiting Downtown Chicago. It is perfectly located. Don’t need a rental car. Just walk or Uber/Taxi. Would come back again FOR SURE!

By on May 28, 2019

Review comment responded on Jun 4, 2019

Thanks for your positive feedback. We hope to welcome you back soon!

3
Everyone

By on May 17, 2019

Review comment responded on May 20, 2019

Thank you for the positive review.

3
Everyone

Great location. Service not the best. Room was not properly serviced though they provide a button you can light to specifically request it. Out of room for 7 hours, and when we returned room was just as we left it. I was told they were at capacity and I’m guessing they don’t employ enough staff to handle that. Amazingly our room was taken care of the next day almost immediately after we left.

By on May 10, 2019

Review comment responded on May 14, 2019

Thank you for the feedback, we are always working to improve the guest experience. We hope you can stay with us again soon.

5
Families Friends

central location.we attended baseball gams at both white sox and cubs as well as toured navy pier and magnificent mile.

By , from northboro ma us on May 5, 2019

Review comment responded on May 6, 2019

Hi Richard, We are glad you enjoyed your weekend in Chicago. We hope you can stay with us again soon!

5
Family with small children Families

location. well thought amenities. sooooooooooooooooo goooooooooooood.

By on Feb 19, 2019

Review comment responded on Feb 25, 2019

Thank you very much for your feedback!

5
Everyone

close to everything we wanted to see. The restaurant is good but too expensive.

By on Jan 28, 2019

Review comment responded on Jan 31, 2019

Thank you for taking the time to provide us feedback about your recent experience.

5
Everyone

Stayed here for Christmas. Great king suite. Very odd that on Christmas morning housekeeping literally entered the room barely announced at 8:05 am. I mean who would possibly think that would be normal on any level.

By on Dec 27, 2018

Review comment responded on Jan 7, 2019

Thank you for choosing the Conrad for your Christmas experience. I apologize about the housekeeping disruption on Christmas morning but am glad it did not deter from your overall experience.

5
Everyone

The staff, including valet, concierge , front desk, the custodian who offered to take our picture, in brief everyone we had interaction with made us feel welcome , with their courteous and professional ways. We upgraded our room to a California king unit with floor to ceiling windows for a small fee, and it was worth it. We especially liked how roomy and luxurious looking the entryway was. The spa robes were a big plus, and the bed was very comfortable. Definitely coming back.

By , from Washington DC on Nov 26, 2018

Review comment responded on Nov 27, 2018

Dear May, Thank you for choosing the Conrad for your visit and taking time to provide us with feedback of your experience. We really appreciate the kind words you had to say of your stay.

5
Everyone

everything is up class and very clean. price is high but worth to stay.

By , from Chicago, IL on Nov 23, 2018

Review comment responded on Nov 27, 2018

Dear Joe, thank you for choosing the Conrad Chicago and taking time to write about your stay. We appreciate you taking the time to do this.

5
Everyone

By on Nov 13, 2018

Review comment responded on Nov 19, 2018

Thank you for your great rating.