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Chicago Marriott O'Hare

3.5 out of 5.0

Recent guest reviews

It was ok, not a bad hotel. It was ok for the purpose i was there.

I live in the area and just wanted a night away. I was annoyed that I had to pay $32 for parking. I could have taken a cab for cheaper. I was also disappointed that there was no mini fridge and that they charge for internet access. A TV channel listing would have been helpful. I also found the bathroom to be a tight squeeze. Otherwise the bed and pillows were extremely comfortable. The pool was really clean and nicely heated. And being so close to the airport I heard no airport traffic. Overall it was a nice stay.

Horrible experience. We went to the Notre dame football game then drove to Chicago. When we arrived at hotel at midnight they told us the hotel was overbooked and they wanted me to drive 20 miles to another Marriott. I told them I had less than 3 hrs to sleep and I was not adding a total of an hour of driving back and forth. I had a 9 yr old who was exhausted. I was exhausted and driving would be dangerous. I told them I would sleep in the lobby. After much arguing they gave us a room. I will never stay in a Marriott again.

Average place to stay near airport and convention center

The staff is no good, I booked two twin bed rooms for 2 guests, but they gave me 1 king bed room, the gentlemen at the reception was not helpful and rather rude, because of being near to the airport, rooms should be sound proof but it's very painful entire night flight sound kept coming.

It met my expectations and more. Close from the cta station

The hotel was beautiful inside and the staff are extremely friendly and helpful at the front desk. The beds in the room felt like u were sleeping on a cloud. The best bed ive slept in at any hotel. My daughter used the pool and loved it. My daughter loved the meet and greet and it was worth the $$. The only problem I had which was very upsetting was eating at the restaurant in the hotel called Brickton. Horrible service!! Had to wait forever for the food and their was only 1 other table in there. I ordered bacon with my breakfast. The waiter brought me my food and said he was coming right back out with the bacon. Never showed up until he was clearing the plates. Asked him about the bacon and he acted like he didnt care. Said he will go get some. I told him I didnt want it now since everyone was done eating and his only reply was "ok I will take it off your bill." No apology or anything. He was rude to my 13 yr old daughter as well when she was ordering. This really changed my thoughts on the hotel since it was a perfect rating up until then.

I like it. It was so close to the airport and the place I wanted.

Great greeting upon arrival, polite staff, and super great room. Couldn't have found a better place for a quick trip. Close to CTA, easy travel.

I stayed one night while in town for a one day conference. Shuttle from the airport was fast and convenient, rooms were clean. There is only one restaurant nearby (Gino's which is cool) other than the one inside the hotel, so keep that in mind if you don't have a car.

Bed was bumpy, not good sleep, and they charged my credit card again even though I paid in full in advance!!! Costing me check charges on my account. Not Happy

We like that it was close to the airport, but also the suites are updated, comfortable and impecable.

The hotel will charge you on internet in the room around 14$/day and parking 28$/day.

Chicago O'Hare Marriott has been renovated since I last stayed there and it is beautiful. The staff gives excellent customer service and is very friendly. The workout out room is very clean and the pool area well kept. The room was lovely and the bed very comfortable. The only thing I did not like was having to pay so much to park there. They have a very large lot, so i do not understand why it is necessary to charge $28 a night for parking when we are already paying for the room. We had some visitors while there, and it was expensive parking for them also.

I give this a 5 star plus. My daughter and grandson were moving to Hawaii and everyone from bellman to desk to pool was fantastic and helpful. I strongly recommend this hotel if you want a great experience. I deal with customer service daily in my job and I want to HIRE the entire staff. What a beautiful facility and close to everything. Worth 3 times the price.

Perfect spot to stay if you new to chicago. Not to expensive and right by the airport.

Check in was quick and easy, room was clean and the room was clean and comfortable. Only downside was pay to park.

I arrived to the hotel about half hour earlier than the desired check out and was able to get a room before . Staff was awesome the rooms were legit! Not to forget their pillows. Awesome stay at the Marriott!!

Overall it was a nice experience. I have slight observations but they would never stop me from staying again. Getting downtown on the train is quiet the journey right now. There is construction on the train tracks and a detour so the website should probably have mentioned that. It took us 2 whole hours to come home one night on the train, something we were not expecting. Other than that, wifi should be free. The microwave for guests to use should be some where other than the laundry room. I found wrapper of some sort in our room making me think it wasn't completely clean. Those are just the nit picky things. This is really a great hotel and almost every single staff member is insanely nice and willing to go above and beyond.

Was able to checked in at noon instead of the 3:00 PM check-in time with no extra charge. The staffs are very helpful in finding the nearest ethnic restaurant that we were looking for & found the shortest way to get there.

8535 West Higgins Road Chicago IL

Chicago Marriott O'Hare places you within 2 miles (3 km) of Rivers Casino and Donald E. Stephens Convention Center. This 470-room, 3.5-star hotel has an outdoor pool along with an indoor pool and a free airport shuttle. Near the airport, the hotel is also close to Rosemont Theatre and MB Financial Park at Rosemont.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start your day off with buffet breakfast, available for a fee.


All of Chicago Marriott O'Hare's 470 air-conditioned rooms provide coffee makers, free weekday newspapers, and safes. TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include phones, ironing boards, and desks.

Rooms


Property features

Chicago Marriott O'Hare features an indoor pool, an outdoor pool, and a fitness center. If you drive, self parking is USD 32 per day, or you can take advantage of the free airport shuttle (available on request). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a spa tub, WiFi in public areas, and 24 meeting rooms.

Room options

Standard Room with Concierge Lounge Access

King 1 | Full 2 | Sleeps 4

Standard Room, Pool View

King 1 | Full 2 | Sleeps 4

Guest reviews for Chicago Marriott O'Hare

Couples (18) Business (24) Family (13) Other (13) Friends (11)
5

it was ok

Singles

It was ok, not a bad hotel. It was ok for the purpose i was there.

By on Nov 7, 2015

4

a night away from home

Singles

I live in the area and just wanted a night away. I was annoyed that I had to pay $32 for parking. I could have taken a cab for cheaper. I was also disappointed that there was no mini fridge and that they charge for internet access. A TV channel listing would have been helpful. I also found the bathroom to be a tight squeeze. Otherwise the bed and pillows were extremely comfortable. The pool was really clean and nicely heated. And being so close to the airport I heard no airport traffic. Overall it was a nice stay.

By on Oct 20, 2015

1

notre dame football game

Families

Horrible experience. We went to the Notre dame football game then drove to Chicago. When we arrived at hotel at midnight they told us the hotel was overbooked and they wanted me to drive 20 miles to another Marriott. I told them I had less than 3 hrs to sleep and I was not adding a total of an hour of driving back and forth. I had a 9 yr old who was exhausted. I was exhausted and driving would be dangerous. I told them I would sleep in the lobby. After much arguing they gave us a room. I will never stay in a Marriott again.

By on Sep 9, 2015

3

airport

Couples

Average place to stay near airport and convention center

By on Sep 8, 2015

3

stop over trip

Families

The staff is no good, I booked two twin bed rooms for 2 guests, but they gave me 1 king bed room, the gentlemen at the reception was not helpful and rather rude, because of being near to the airport, rooms should be sound proof but it's very painful entire night flight sound kept coming.

By on Sep 8, 2015

5

love it! friendly staff.

Couples

It met my expectations and more. Close from the cta station

By on Jul 28, 2015

4

family trip for meet and greet with dance moms show

Families

The hotel was beautiful inside and the staff are extremely friendly and helpful at the front desk. The beds in the room felt like u were sleeping on a cloud. The best bed ive slept in at any hotel. My daughter used the pool and loved it. My daughter loved the meet and greet and it was worth the $$. The only problem I had which was very upsetting was eating at the restaurant in the hotel called Brickton. Horrible service!! Had to wait forever for the food and their was only 1 other table in there. I ordered bacon with my breakfast. The waiter brought me my food and said he was coming right back out with the bacon. Never showed up until he was clearing the plates. Asked him about the bacon and he acted like he didnt care. Said he will go get some. I told him I didnt want it now since everyone was done eating and his only reply was "ok I will take it off your bill." No apology or anything. He was rude to my 13 yr old daughter as well when she was ordering. This really changed my thoughts on the hotel since it was a perfect rating up until then.

By on Dec 31, 2014

4

nice stay

Singles

I like it. It was so close to the airport and the place I wanted.

By on Nov 24, 2014

5

great people

BusinessTravelers

Great greeting upon arrival, polite staff, and super great room. Couldn't have found a better place for a quick trip. Close to CTA, easy travel.

By on Sep 14, 2014

4

convenient

BusinessTravelers

I stayed one night while in town for a one day conference. Shuttle from the airport was fast and convenient, rooms were clean. There is only one restaurant nearby (Gino's which is cool) other than the one inside the hotel, so keep that in mind if you don't have a car.

By on Sep 8, 2014