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Secrets The Vine Cancun - All Inclusive - Adults Only

5.0 out of 5.0

Recent guest reviews

Everyone was polite, and all of our needs were served promptly.

This was the best all inclusive resort I have ever stayed at.

Great place and relaxing. Staff go out of their way to make sure your needs are met.

The BEST PLACE I’VE EVER STAYED IN MY LIFE SERIOUSLY THE BEST STAFF IS GREAT WORDS CANT EXPLAIN THE EXPERIENCE THANKS

Friendly staff seemed happy to help all the time. Only downside it took about an hour to get onto our room after being tired from traveling

I liked the level of activities. There was always something to do if you wanted to. What i did not love was the food. Many of our meals were simply not good. The Steak house was the favorite by far.

the best resort I've ever stayed at. Will look for Secrets in any future vacation destinations.

Everything about this property is first class. Check in was fast, no pressure from any staff at anytime. All of the restaurants are as good as any I have ever been to. Entertainment staff is really hard working and talented.

The main point of going to cancun was for enjoying the beach. On reaching the property we were told that the beach has excess sea weed and that is is not advised to visit the beach. We paid reasonably high price to stay in the hotel because of its proximity to the beach. We should have been told this prior to the booking either by orbitz or the hotel that sea weed is a problem. Many other hotels in the same zone did not have similar issues

The areas where the entertainment where held at where too small, not enough sitting for everyone. I didn’t like that only if you tip them they’ll do a good job with housekeeping and even then they skipped the floors several days and it was dirty.

AC didn't work the first few days; it was able to be fixed after 3 nights

The Resort is Amazing from the moment you arrive. Your greeted with such warmth and gratitude that it make you want to extend your vacation days. The staff is so attentive and makes you feel welcome.I would like to acknowledge Pedro and Manolo -waiters from the Market Cafe Jocelyn the Host Angelis Memo and Jessica- entertainment staff from pool area were all wonderful and Im so very grateful for your hospitality towards us and the rest of the guest. If your looking for relaxation peacefulness tranquility great ambiance and great tasting variety in foods and dessert I HIGHLY RECOMMEND THIS LOCATION.

The resort was gorgeous and all the staff was very, very nice and always so accommodating. All of the restaurants were great, but the food for room service wasn’t that good. Beds are a little too hard, beach had tons of seaweed and spa prices were extremely expensive otherwise no complaints. I’ve stayed at the hard rock next door with my teenage son my last visit to Cancun and was excited to come to the adults only with my friends thinking it would be my age group and a lot of fun however it was filled with mainly couples and older retired people. This would definitely be the resort to go to for peace and relaxation.

Blvd. Kukulcan km. 14.5 Retorno Del Rey Cancun QROO

Hotel highlights

  • Walking distance to Aquaworld
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Zona Hotelera within a short walk of Aquaworld, Secrets The Vine Cancun - All Inclusive - Adults Only is within 2 miles (3 km) of other popular sights such as Cancun Interactive Aquarium. This 497-room, 5-star hotel welcomes business and leisure travelers with 4 outdoor pools, a marina, and a full-service spa. It's connected to the convention center in central Cancun and also close to La Isla Shopping Mall and Delfines Beach.


Dining

There are multiple options for onsite dining with 7 restaurants, including Market Cafe, which specializes in Mexican cuisine and serves breakfast, lunch, and dinner, and Dragons with its ocean views. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the 2 coffee shops/cafés.


Rooms

Guests can expect to find 42-inch a flat-screen TV with satellite channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include free minibar items, a furnished balcony, and an iPod dock.


Property features

Secrets The Vine Cancun - All Inclusive - Adults Only features a marina, a full-service spa, and 4 outdoor pools. Free valet and self parking are available, and there's also an area shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this adults-only hotel include a fitness center, a sauna, and free WiFi in public areas.

Room options

Deluxe Ocean View King

King 1 | Sleeps 2

Preferred Club Master Suite Ocean Front

King 1 | Sleeps 3

Honeymoon Suite Ocean View

King 1 | Sleeps 2

Preferred Club Honeymoon Suite Ocean Front

King 1 | Sleeps 2

Guest reviews for Secrets The Vine Cancun - All Inclusive - Adults Only

Everyone (201) Couples (229) Business (1) Family (19) Friends (24) Other (10)
5
Partner Couples

Everyone was polite, and all of our needs were served promptly.

By , from Cancun on Jun 21, 2019

Review comment responded on Jun 22, 2019

Dear P. On behalf of the team and management of Secrets The Vine Cancun, we would like to thank you for your gracious comment about our service. It's with great joy that we read that your experience was a most pleasant one. We hope to have the opportunity to welcome you back home very soon. Best Regards.

2
Everyone

By on Jun 21, 2019

Review comment responded on Jun 21, 2019

We sincerely apologize if there were any shortcomings in our end. We kindly would like to invite you to reach us directly with further details about your stay to better assist your concerns. Your comments are truly valuable to us. Sincerely, Lina Arzuffi Social Media Coordinator Secrets The Vine Cancun

5
Families

This was the best all inclusive resort I have ever stayed at.

By on Jun 20, 2019

Review comment responded on Jun 22, 2019

We sincerely appreciate your very enthusiastic note about your experience at Secrets The Vine Cancun. Our team is delighted to read that your stay was truly memorable, your kind words will serve as an inspiration to continue working with passion to ensure our guests have the best of experience. We hope to have the honor of welcome you back in the not so distant future. Best Regards.

5
Families Partner Couples

Great place and relaxing. Staff go out of their way to make sure your needs are met.

By on Jun 19, 2019

Review comment responded on Jun 19, 2019

Many thanks for taking the time to share such gracious note about your recent stay at Secrets The Vine Cancun. We strive to deliver the most memorable experience to our valued guest and are thrilled to know that this was reflected on your visit. We would certainly be glad to have you back for another round of a wonderful stay in the Mexican Caribbean. Best regards.

5
Partner Couples

The BEST PLACE I’VE EVER STAYED IN MY LIFE SERIOUSLY THE BEST STAFF IS GREAT WORDS CANT EXPLAIN THE EXPERIENCE THANKS

By on Jun 17, 2019

Review comment responded on Jun 19, 2019

Thank you for selecting our resort as your host on your recent visit to our destination. We are delighted to read that your experience was the most pleasant one and that you were impressed with our service. We have shared your kind remarks with our team as motivation to keep up with our work. We forward to welcoming you back to Secrets The Vine Cancun, your home in the Mexican Caribbean. Kind Regards.

5
Everyone

By on Jun 12, 2019

Review comment responded on Jun 13, 2019

Many thanks for your 5-star rating of our resort. We are delighted to learn that your stay with us was excellent and sincerely look forward to being your hosts again in the not so distant future. Sunny Regards.

5
Everyone

By on Jun 11, 2019

Review comment responded on Jun 11, 2019

We would like to thank you for rating your stay at Secrets The Vine Cancun, we are thrilled to know we full-filled your experience. We are looking forward to having you back. Warm Regards Mercedes Gancedo e-Concierge

5
Partner Couples

Friendly staff seemed happy to help all the time. Only downside it took about an hour to get onto our room after being tired from traveling

By on Jun 8, 2019

Review comment responded on Jun 8, 2019

We would like to thank you for rating your stay at Secrets The Vine Cancun, we are thrilled to know we full-filled your experience. Our team looks forward to being your hosts again on your next visit to the Mexican Caribbean. Best Regards,  Mercedes Gancedo e-Concierge

3
Partner Couples

I liked the level of activities. There was always something to do if you wanted to. What i did not love was the food. Many of our meals were simply not good. The Steak house was the favorite by far.

By on Jun 6, 2019

Review comment responded on Jun 6, 2019

Thank you very much for staying recently with us and writing a comment about your vacation. We are sorry to hear you didn't fully enjoy your experience, we already took your comments to the proper manager, hoping that situations like this won’t happen again. Our team looks forward to have the pleasure of welcoming you back to Cancun soon! Best Regards, Mercedes Gancedo e-Concierge

4
Everyone

By on Jun 6, 2019

Review comment responded on Jun 6, 2019

Thank you for taking the time to rate your experience at Secrets The Vine Cancun, we are very happy to know you had a wonderful getaway. We look forward to hosting you again in the near future.  Best Regards,  Mercedes Gancedo e-Concierge

Secrets The Vine Cancun - All Inclusive - Adults Only

Blvd. Kukulcan km. 14.5 Retorno Del Rey, Cancun, QROO 77500