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Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort

Property class: 4
VIP Access

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Photo gallery for Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort

An indoor swimming pool with a unique rock-like ceiling and a bar area.
Property video
An aerial view of a resort with multiple buildings, a central pool area, and a beach.
A hotel room with a large bed, a TV, a desk, and a view of the ocean.
A beachside restaurant with outdoor seating, a bar, and a view of the ocean.

Reviews

8.0 out of 10
Very good

Popular amenities

  • On private beach
  • Breakfast included
  • All inclusive
  • Free WiFi

Explore the area

View in a map
Carretera a Punta Sam SM6 MZA 2 Lot 7-8, Costa Mujeres, QROO, 23028
  • Place, Playa Mujeres Golf Club
    ‪9 min drive‬
  • Place, Mujeres Beach
    ‪12 min drive‬
  • Place, Punta Sam Beach
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for STAR Class Producers Three Bedroom Suite

A hotel room with a large bed, a TV, a desk, and a view of the ocean.

STAR Class Producers Three Bedroom Suite

  • Garden view
  • 4187 sq ft
  • 3 bedrooms
  • Sleeps 12
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Directors Suite Two Bedroom

A modern hotel room with a large bed, a TV, a desk, and a balcony with a view of the city.

STAR Class Directors Suite Two Bedroom

  • Garden view
  • 1808 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Producers Two Bedroom Suite Swim Out

A modern pool area with lounge chairs and a canopy.

STAR Class Producers Two Bedroom Suite Swim Out

  • 3606 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Directors Suite Two Bedroom

A modern hotel room with a large bed, a TV, a desk, and a balcony with a view of the city.

Directors Suite Two Bedroom

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1808 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Entourage Suite

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a ceiling fan, and a decorative wall piece.

STAR Class Entourage Suite

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite Ocean View

A hotel room with a large bed, a TV mounted on the wall, a desk with a chair, and a balcony with a view of the sea.

STAR Class Junior Suite Ocean View

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite

A modern hotel room with a large bed, a sofa, a small table, and a ceiling fan.

STAR Class Junior Suite

8.8 out of 10
Excellent
(13 reviews)
  • Garden view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Directors Suite One Bedroom

A modern hotel room with a large bed, a TV, a desk, and a balcony with a view of the city.

STAR Class Directors Suite One Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1227 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Junior Suite Swim Out

A modern pool area with two lounge chairs and a covered seating area, surrounded by a wooden fence and a glass balustrade.

Junior Suite Swim Out

9.2 out of 10
Wonderful
(27 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Directors Suite One Bedroom Swim Out

A modern pool area with lounge chairs and a canopy.

STAR Class Directors Suite One Bedroom Swim Out

  • 1227 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Junior Suite

A hotel room with a bed, two pillows, a headboard, and a couch with a pillow.

Junior Suite

8.2 out of 10
Very good
(79 reviews)
  • Garden view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Directors Suite One Bedroom

A modern hotel room with a large bed, a TV, a desk, and a balcony with a view of the city.

Directors Suite One Bedroom

7.8 out of 10
Good
(8 reviews)
  • Garden view
  • 1227 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Entourage Suite

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a ceiling fan, and a decorative wall piece.

Entourage Suite

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for STAR Class Junior Suite Swim Out

A poolside area with two lounge chairs, a small pool, and a view of a resort building.

STAR Class Junior Suite Swim Out

7.2 out of 10
Good
(12 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Producers Two Bedrooms Suite

A hotel room with a large bed, a TV, a desk, and a view of the ocean.

STAR Class Producers Two Bedrooms Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 3606 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Ocean View

A room with a large bed, a sofa, a small table, and a balcony with a view of the beach and ocean.

Junior Suite Ocean View

8.2 out of 10
Very good
(15 reviews)
  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Costa Mujeres

Located in Costa Mujeres Resort Strip, Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort is 2.8 mi (4.5 km) from Playa Mujeres Golf Club and within a 10-minute drive of Punta Sam Ferry Terminal.
View more Resorts in Costa MujeresOpens in a new window

What's nearby

  • Playa Mujeres Golf Club - 9 min drive - 2.8 miles
  • Mujeres Beach - 12 min drive - 4.1 miles
  • Punta Sam Beach - 15 min drive - 5.6 miles
  • El Meco Archaeological Site - 17 min drive - 7.2 miles
  • El Niño Beach - 20 min drive - 8.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Isla Blanca - ‬5 min drive
  • ‪Grand Caribe - ‬8 min walk
  • ‪Aromes - ‬8 min walk
  • ‪Mezcal - ‬5 min drive
  • ‪Mar - ‬15 min walk

About this property

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort features a private beach, a full-service spa, and 4 outdoor pools. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include a children's pool, a gym, and free WiFi in public areas.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Balconies, sitting areas, and minibars are also standard.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages.

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Property amenities

Restaurants on site

  • East Sushi & Teppanyaki
  • Gusto Italian Trattoria
  • La Cocina Mexican Cuisine
  • So Cal Gourmet Emporium
  • Sunset Strip Steakhouse

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 1 year old or younger stays free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 35.19 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Planet Hollywood Beach Resort Cancun - All Inclusive Hotel
Planet Hollywood Beach Resort Cancun
Planet Hollywood Beach Resort Cancun All Inclusive

Frequently asked questions

Are free cancellation options available at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

As of Oct 4, 2026, prices found for a 1-night stay for 2 adults at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort on Oct 5, 2026 start from $349, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, mani/pedis, and facials.

Does Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort feature a casino at the property?

No, Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort doesn't have a casino.

Does Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort have a restaurant with a breakfast menu?

Yes, Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort serves free buffet breakfast at So Cal Gourmet Emporium each morning.

Will Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort allow pets to stay for free?

No, pets aren't allowed at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort.

How far is the airport from Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

The closest major airport to Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort is Cancun Intl. Airport (CUN), which is 21 mi away (41 minutes by car).

Does Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort.

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 494 out of 1001 reviews
Rating 8 - Good. 213 out of 1001 reviews
Rating 6 - Okay. 138 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 84 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good resort for families with kids. The beach area is beautiful and the hotel grounds are nice. Food was good.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
This is an amazingly kid friendly property. Your entire family will find something to do and have fun.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extended stay , great service , staff was amazing and catered to the needs of guest
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
resort was lovely! so much to do and so many staff on at all times who are all incredibly friendly.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We book this hotel for the kids area because we brought our kids and it was on construction all our stay also drinks where very water down but overall it was pretty good !
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice family friendly resort. Hospitality was great .
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and kids friendly
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

The room and all the amenities were great
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Stars Kids Club was one place my son couldn’t stay away from! He loved it so much! They have activities everyday, every some during the evening!! The lazy river was our favorite.
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything good!
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Everything was perfect!
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, helpful staff.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is a very family oriented resort. It's not for parties. Staff is helpful and the place is very clean!
Stayed 6 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly!
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed this resort. Our suite was nice and because it was family friendly my son also enjoyed this place.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is really big. Lots of walking! The restaurants were good but HOT 😔 Buffet is descent but nothing spectacular. My husband did enjoy the fresh seafood offered at the buffet though. Overall, it was a good resort to spend time with family at but I do not see myself returning. Rooms were great 👍
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness
Ideal for families
Stayed 12 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, place, beautiful beach and friendly staff. Our Expedia concierges were very friendly and helpful!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did star class for this trip and it was worth it to us to pay the extra. Mauricio and Mafer were are dedicated staff and they did not disappoint.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff Clean rooms Many food options
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
swim up was an excellent addition to our family vacation. Kids area was enjoyed by all
Stayed 7 nights in Mar 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities
The property charges you for everything. It’s like you’re staying in Vegas instead of an all inclusive. Don’t upgrade because it’s not worth it. Stay somewhere else.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amenities, layout , my Expedia staff where awesome!!
Stayed 8 nights in Feb 2026

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