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Pachamaya Holistic Wellness & Spa - Adults Only

4.0 star property
VIP Access

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Photo gallery for Pachamaya Holistic Wellness & Spa - Adults Only

Restaurant
Deluxe Quadruple Room | Individually decorated, individually furnished, bed sheets
Reception
Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
A narrow stone pathway flanked by bamboo and palm trees leading to a white building.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Air conditioning

Explore the area

View in a map
Av Uxmal, Lote 19, Cancun, QROO, 77500
  • Place, Benito Juarez Municipal Building
    ‪5 min walk‬
  • Place, Las Palapas Park
    ‪8 min walk‬
  • Place, Mercado 23
    ‪9 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Individually decorated, individually furnished, bed sheets

Deluxe Studio Suite

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Futon

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Individually decorated, individually furnished, bed sheets

Deluxe Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bunk Bed

View all photos for Grand Room

A hotel room with bunk beds, a single bed, a chair, a table with a bottle and a glass, and a lamp.

Grand Room

  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Grand Double Room

Grand Double Room | Individually decorated, individually furnished, bed sheets

Grand Double Room

  • Garden view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Superior Double Room

Individually decorated, individually furnished, bed sheets

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

Located in Downtown Cancun within a short walk of Las Palapas Park, Pachamaya Holistic Wellness & Spa - Adults Only is within a mile (2 km) of other popular sights such as Puerto Cancun Marina Town Center. This 4-star hotel welcomes guests with 14 rooms and conveniences like an outdoor pool, free self parking, and a gym.

What's nearby

  • Benito Juarez Municipal Building - 5 min walk - 0.3 miles
  • Las Palapas Park - 8 min walk - 0.5 miles
  • Mercado 23 - 9 min walk - 0.5 miles
  • Puerto Cancun Marina Town Center - 19 min walk - 1.0 mile
  • Plaza 28 - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪The Healthy Place - ‬3 min walk
  • ‪Temakita - ‬6 min walk
  • ‪Taqueria Coapeñitos - ‬4 min walk
  • ‪Ty-Coz - ‬5 min walk
  • ‪Siete Cielos - ‬3 min walk

About this property

Pachamaya Holistic Wellness & Spa - Adults Only

Guests of Pachamaya Holistic Wellness & Spa - Adults Only have access to an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a shuttle from the airport to the hotel (available 24 hours) for MXN 750 per vehicle. The front desk has multilingual staff that can help with securing valuables, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this adults-only hotel include coffee/tea in a common area, a refrigerator in a common area, and a terrace.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 100 km
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Beach shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 350 to 500 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chamana

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Books
  • Designer stores
  • Games
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Gym
  • Music library
  • Optional golf privileges
  • Outdoor pool
  • Pilates classes
  • Scooter/moped rentals
  • Shopping
  • Yoga classes

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Eco-friendly cleaning products used
  • Electric bike charging
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Individual decor
  • Individual furnishings
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, train station, and bus station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • This is an adults-only property

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: MXN 500 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 350 to 500 per person
  • Airport shuttle fee: MXN 750 per vehicle (maximum occupancy 10)
  • Pet deposit: MXN 500 per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the train station (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • No alcohol is served at Pachamaya Holistic Wellness & Spa - Adults Only.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pachamaya
Pachamaya Holistic Wellness &
Pachamaya Suites Wellness Spa Retreats
Pachamaya Holistic Wellness & Spa Hotel
Pachamaya Holistic Wellness & Spa Cancun
Pachamaya Holistic Wellness & Spa Hotel Cancun

Frequently asked questions

What's there to do within easy reach of Pachamaya Holistic Wellness & Spa - Adults Only?

This hotel is situated in Downtown Cancun within a short 10-minute walk of Las Palapas Park and also 18 minutes on foot from Puerto Cancun Marina Town Center. You'll also find Plaza Las Americas and Ultramar Ferry Puerto Juárez within a short drive.

How much does it cost to stay at Pachamaya Holistic Wellness & Spa - Adults Only?

As of Jun 22, 2026, prices found for a 1-night stay for 2 adults at Pachamaya Holistic Wellness & Spa - Adults Only on Jun 24, 2026 start from $62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Pachamaya Holistic Wellness & Spa - Adults Only?

Yes, uncovered self parking is offered for free at the hotel. Though parking is available on request, wheelchair-accessible van parking and electric bike charging are also available.

Is there a spa available at Pachamaya Holistic Wellness & Spa - Adults Only?

Spa services at the hotel include Swedish massages, prenatal massages, aromatherapy, and hydrotherapy.

Does Pachamaya Holistic Wellness & Spa - Adults Only have a casino?

No, Pachamaya Holistic Wellness & Spa - Adults Only doesn't have a casino.

Is there an indoor pool at Pachamaya Holistic Wellness & Spa - Adults Only?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Pachamaya Holistic Wellness & Spa - Adults Only?

This adults-only hotel offers many amenities for couples, including in-room massages as well as a restaurant and an outdoor pool.

Does Pachamaya Holistic Wellness & Spa - Adults Only have a hot tub?

No, this hotel doesn't have a spa tub.

Does Pachamaya Holistic Wellness & Spa - Adults Only feature a restaurant that includes a breakfast menu?

Yes, Pachamaya Holistic Wellness & Spa - Adults Only serves a cooked-to-order breakfast for a surcharge each morning at Chamana.

Does Pachamaya Holistic Wellness & Spa - Adults Only allow pets to stay for free?

Yes, cats and dogs stay free at Pachamaya Holistic Wellness & Spa - Adults Only and the property also provides food and water bowls.

Does Pachamaya Holistic Wellness & Spa - Adults Only have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Pachamaya Holistic Wellness & Spa - Adults Only?

The closest major airport to Pachamaya Holistic Wellness & Spa - Adults Only is Cancun Intl. Airport (CUN), which is 11.3 mi away (20 minutes by car).

Can I book a room with a balcony at Pachamaya Holistic Wellness & Spa - Adults Only?

Yes, some guestrooms at this hotel offer a furnished balcony/patio where guests can enjoy garden and pool views.

Does Pachamaya Holistic Wellness & Spa - Adults Only have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Pachamaya Holistic Wellness & Spa - Adults Only.

Pachamaya Holistic Wellness & Spa - Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 107 out of 154 reviews
Rating 8 - Good. 29 out of 154 reviews
Rating 6 - Okay. 7 out of 154 reviews
Rating 4 - Poor. 6 out of 154 reviews
Rating 2 - Terrible. 5 out of 154 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Amazing & friendly staff, good facilities, convenient location!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Great location with several restaurants in walking distance.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Madison

Liked: Cleanliness, amenities, property conditions & facilities
Loved this hotel! We stayed just one night due to flight delays, but we will definitely be returning!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

tora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel! Clean! Nice pool!
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I enjoyed a peaceful night at Pachamaya. Staff were kind and helpful, and the room was quiet. Staff even brought their dogs to the property which gave the space a home-y feeling
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mons Haakon

Liked: Cleanliness, staff & service, amenities
We had an amazing stay here! Thanks to Roy and the team for taking great care of us.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Edelmiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, everything was excellent: the facilities, cleanliness, location, everything was perfect.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service
Super friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities
The people that work there make everyone feel.special.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our 2 nights there. Will go there again for sure!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely big room and comfortable bed. We slept really well here. Staff were super friendly. There were lots of great cafes and restaurants nearby for breakfast and dinner and a supermarket. The ADO bus station is a 5 minute walk away too. We used the pool but didn’t take part in any of the yoga or wellbeing options. We did eat breakfast in the adjoining restaurant but found there were other better options nearby at a more reasonable price.
Bedroom
Bed
Bathroom detail
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
This host was amazing and very accommodating.The room and facilities were exemplary. We did a yoga class with them and had a great experience
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Aditi

Liked: Cleanliness, amenities, property conditions & facilities
Everything is good.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities
Very kind and welcoming staff. The connected restaurant is amazing. Very relaxing atmosphere and close to the bus station.
The restaurant
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jovan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this stay/ room/ staff.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally relaxing
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Mouna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice and very helpful when my flight was delayed and that I arrived late. The room was as shown in the pictures and clean. Hot water in the shower. I didn’t use the swimming pool nor the spa amenities.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The best staff! Great location and rooms are clean and comfortable. Totally recommended the place
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room lovely staff
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Michelle Irene

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my 5 night stay that began with a friendly welcome from Roy and an easy check-in. My room was simple but clean, comfortable, and served all of my needs. Firm bed, no tv. Very relaxing! I participated in three terrific yoga classes on-site as well as had one excellent massage. The pool was nice after each active day and was never busier than four other people. Perfect! Dalia and Marlies at the front desk were incredibly kind and personable. They kindly answered all of my questions and gave great recommendations for beaches, cafes, and restaurants, all very accessible by foot or Uber. I had a terrific stay in sunny Cancun and am very thankful for wonderful staff at peaceful Pachamaya.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Luyue

The hotel was excellent!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing experience!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly! So quiet and peaceful.
Stayed 4 nights in Jun 2025