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Palmera PH by B&G - Cancún Hotel Zone

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Photo gallery for Palmera PH by B&G - Cancún Hotel Zone

A beach walkway leading to a thatched-roof structure with a beach umbrella and a lifeguard tower.
Property grounds
A table with a view of the ocean and palm trees.
A kitchen with a dining table, chairs, a microwave, and a refrigerator.
A clear blue pool with lounge chairs and a shaded area with tables.

Reviews

8.4 out of 10
Very good

Entire apartment

2 bedrooms2 bathroomsSleeps 4

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Outdoor Space
  • Parking available

Explore the area

View in a map
Hotel Zone, QROO
  • Place, Ballenas Beach
    ‪3 min walk‬
  • Place, Aquaworld
    ‪14 min walk‬
  • Place, Hotel Zone Beaches
    ‪19 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

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About the neighborhood

Cancun

Located in Zona Hotelera within a mile (2 km) of Hotel Zone Beaches, this apartment is within 2 miles (3 km) of other popular sights such as La Isla Shopping Mall. The apartment includes a kitchen, a refrigerator, and a microwave.
View more Apartments in CancunOpens in a new window

What's nearby

  • Nichupté Lagoon - 3 min walk - 0.2 miles
  • Ballenas Beach - 3 min walk - 0.2 miles
  • Kukulcan Plaza Shopping Mall - 13 min walk - 0.7 miles
  • Aquaworld - 14 min walk - 0.8 miles
  • Hotel Zone Beaches - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • ‪La Veranda - ‬11 min walk
  • ‪Nebbiolo - ‬3 min walk
  • ‪Cafetto - ‬8 min walk
  • ‪Club Bistro - ‬10 min walk
  • ‪Zango - ‬2 min walk

About this property

Palmera PH by B&G - Cancún Hotel Zone

Affordable stay in Cancún’s Hotel Zone—perfect for travelers who spend the day exploring and just want a comfy, private space to rest.

Recently upgraded with TV, new AC and new Boiler system, we care about our past guests experience and look forward for the comfort of our future guests!

Views to the gardens Palmeras, fridge, stove, pool, open areas, parking, and 24/7 security. Walk to the beach, bus stop, stores, and top malls. 20 min from the airport. AC, hot water, and smart TV.

Chill here between tours, relax by the pool, and enjoy Cancún without overpaying. Clean, complete, and hosted with care—your comfort is our priority.

Have questions? Feel free to reach out anytime.

Property Update: Tuesday 17, June 2025
The apartment is air-conditioned and features a kitchen and 2 bathrooms, and there's space to spread out with 2 bedrooms. Guests can expect to find free WiFi. Other standard amenities include a coffee maker, an ironing board, and a dining table.

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Property amenities

Beach

  • Beach nearby
  • Beach loungers
  • Beach towels

Pool/Spa

  • Communal pool
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Car not required
  • Parking on site

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Paper towels
  • Refrigerator
  • Spices
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • 2 bathrooms
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Outdoor areas

  • Garden
  • Outdoor furniture

Laundry

  • Laundromat nearby
  • Laundry detergent

Work spaces

  • Desk chair

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoking not allowed

Services and conveniences

  • Iron/ironing board

Location highlights

  • Near a health/beauty spa
  • Near an outlet shopping mall
  • Near the bay
  • Near the marina

Things to do

  • Boat
  • Golf
  • Water sports equipment
  • Casino nearby
  • Ecotours nearby
  • Fishing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Motor boating nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Swimming nearby
  • Theme park nearby
  • Wildlife walks nearby

Safety features

  • No carbon monoxide detector or gas appliances (host has indicated there are no carbon monoxide detectors or gas appliances on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • Garden
  • Property does not allow children

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available

Check-out

Check-out before 11:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools

Pets

  • This property doesn't allow pets

Children and extra beds

  • This property doesn't allow children

Events

No events allowed

Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Host has indicated there are no carbon monoxide detectors or gas appliances on the property
Host has indicated there is a smoke detector on the property
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector.

Property is also known as

My Penthouse at Cancun
Penthouse at Cancun Cancun
Penthouse at Cancun Apartment
Penthouse at Cancun Apartment Cancun

Frequently asked questions

What's there to see around this apartment?

This apartment is situated in Zona Hotelera within a 10-minute walk of Ballenas Beach and Nichupté Lagoon. You'll also find Hotel Zone Beaches and La Isla Shopping Mall within a short drive.

Will I be able to park at Palmera PH by B&G - Cancún Hotel Zone?

No, this apartment doesn't offer parking.

Is this apartment associated with a casino?

No, this apartment is not connected to a casino.

Will I find an indoor pool at this apartment?

No, this apartment doesn't have an indoor pool; however, there is an outdoor pool.

Is Palmera PH by B&G - Cancún Hotel Zone good for couples?

Couples staying at this apartment will appreciate amenities like a kitchen as well as an outdoor pool and a garden.

Are there hot tubs at Palmera PH by B&G - Cancún Hotel Zone?

No, this apartment doesn't have a spa tub.

Does this apartment include breakfast service?

No, this apartment doesn't offer breakfast.

Will this apartment allow pets to stay free of charge?

No, pets aren't allowed at this apartment.

Are there connecting rooms at Palmera PH by B&G - Cancún Hotel Zone?

No, there aren't connecting guestrooms at this apartment.

Where is the closest airport to this apartment?

The closest major airport to this apartment is Cancun Intl. Airport (CUN), which is 12.3 mi away (19 minutes by car).

Can I book a room with a balcony at Palmera PH by B&G - Cancún Hotel Zone?

No, you won't find apartments with balconies at Palmera PH by B&G - Cancún Hotel Zone.

Palmera PH by B&G - Cancún Hotel Zone Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 6 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 1 out of 10 reviews

8.8/10

Cleanliness

4.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sierra S.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Short commute to everywhere. Cozy and clean
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Leatra H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Very nice and convenient

Our host, Alex, was very responsive. We loved the space, location and the pool. We stayed for a month and hope to return.
Stayed 31 nights in Jan 2022
Verified review

10/10 Excellent

rodrigo M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location and lots of space

We really enjoyed this apartment. Few min from the beach. We also enjoyed the pool. Very private and secure. We would go back and strongly recommend for anyone that wants to enjoy Cancun. Near Restaurants, shops and super market.
Stayed 7 nights in Mar 2024
Verified review

10/10 Excellent

Bill W.

Liked: Cleanliness, check-in, communication, location, listing accuracy
We recently stayed in this two-bedroom, two-bath condo in Cancun, and it exceeded our expectations! The spacious layout featured large windows that offered stunning views of the pool and lush palm trees, perfect for enjoying the sunset. The full kitchen and dining area were great for family meals, while the living room had ample sitting space for relaxation.Location-wise, it was incredibly convenient—just a four-minute walk to the ocean and three minutes to the bus stop, which made exploring the area a breeze. We also appreciated the nearby amenities, including a minimart, pharmacy, hair salon, and massage place, all within a two-minute walk.The huge pool, surrounded by greenery, was a highlight of our stay. While the condo wasn’t overly fancy, it was comfortable and spacious, providing exactly what we needed for our vacation. Our host was attentive and accommodating, offering helpful tips on local attractions and activities.Overall, we highly recommend this condo to anyone seeking an affordable and comfortable stay in Cancun. It truly felt like a home away from home!
Stayed 13 nights in Aug 2025
Verified review

8/10 Good

israel

Liked: Cleanliness
Disliked: Amenities
AREA IS NICE COMMUNICATION WITH HOUSE HANDLER POOR HE NEVER GAVE YOU HIS CONTACT NUMBER NOT SUFFICENT TIOLETRIES WAS GIVEN OVERALL 3 OUT OF 5
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Jeffrey D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Very good value

Pros: No issues with check-in. Security is good and helpful too. The apartment is very large. The view is, as pictured, very beautiful overlooking the pool with the lagoon in the distance. The complex is very quiet and well taken care of. The grounds are well maintained. The pool is exceptionally clean. San Miguelito beach is an extra few minutes walk. It's expansive, and very beautiful but sometimes can be rough to swim. Playa Ballenas is just a little closer, but it's only a tiny slice of sand between the all-inclusives. The local restaurant, right on the corner, Andavos, is open for breakfast, lunch and dinner. It's reasonably priced. It's a short walk to catch the $1 bus to anywhere else you might like to go. Plus, Uber and taxis are always available. Cons: Hot water was sporadic at best. Cookware and cooking utensils were spartan but good enough for us. No laundry facilities - we knew that. The local laundry service down the street is not cheap. Definitely hotel zone pricing. We would both recommend and stay here again. It's a very good value. If you need 5 star luxury, the Kempinski Hotel is right across the street.
Stayed 13 nights in Mar 2024
Verified review

6/10 Okay

Vilma R.

Liked: Cleanliness, check-in, communication, location
Disliked: Listing accuracy

Not bad for the price.

Excellent location, super close to the beach and bus pickup areas. There's a few "corner stores" nearby at walking distance. The communal pool was pleasant and we loved that it was secure in a gated community. The security guards were super friendly and the host very communicative. Here's the bad: IF this rental still says it comes with Washer/Dryer, it DOES NOT. So don't count on washing your clothes there. For someone like myself that doesn't particularly feel comfortable with (any) religious decor, this property wasn't comfy. There were God/religious quotes all over the place, and yeah it doesn't show on the pictures. Which reminds me.. if it means anything to y'all.. they have a VERY GOOD photographer. I hope you know what I mean. A lot of little things bothered us and it was the accumulation of these many things that left a sour taste. I had read recent reviews that were probably a few weeks before our stay and they had stated that there was no hot water. Whatever right? They must've fixed it by now.. sike! Nope. We didn't have hot water for the 4-5 days we were there. The host kept pushing back the fix for a reason or another, so beware. Also, pretty sadly stocked kitchen. Like, everything they state is there is "technically" there but in rough shape. And if you didn't notice, there's no TVs. The internet drops randomly, and there are light switches everywhere.. I felt like I was a D&D character in a dungeon puzzle, what. Anyway, the stay-experience is relative to the price. That's all.
Stayed 4 nights in Feb 2023
Verified review

10/10 Excellent

Ricardo H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Is a great location.

It was good place, close to the shopping center.
Stayed 4 nights in Nov 2022
Verified review

2/10 Terrible

Leia S.

Liked: Check-in, communication, location
Disliked: Cleanliness, listing accuracy

Not for people from US

This apartment is not for people that a used to modern convenience. Hot water, tv, wifi . They sent a gentleman to get water pressure to the shower, toilet and sink. They said they changed the batteries to the hot water tank I believe the tank is 5 gallons. The wifi was out the first 3 days and then very weak and it didn't reach the bedrooms.
Stayed 6 nights in Nov 2022
Verified review

10/10 Excellent

Carlos H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice property excellent host close to everything I’ll definitely recommend this property

Nice pretty well located very clean
Stayed 3 nights in Aug 2022