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Recent guest reviews

my stay had a number of problems but I still give a good rating because of two star employees. Armando took amazing care of us at the front seat, even when his colleagues were less than stellar. Lupe by the pool was absolutely AMAZING our entire stay! he went out of his way to be kind to us, was extremely friendly and his service was unmatched. These two made my stay that much better

Beautiful views & great location, walking distance to mall and other attractions. Loved the MJ show!! Friendly staff. Nice room with balcony.

The rooms were nice and clean. The pools were nice a spacious.

The location on the beach was absolutely beautiful. The amenities on the beach and pool were very nice. The hotel needs more bathrooms on the main floor and more choice of restaurants.

I visited for a week with my wife to search for sun, sand and sea. We found it and much more. The reviews on this hotel were mixed so we set our expectations accordingly. However let me say those expectations were far surpassed! Details to follow. Food, outstanding buffets at breakfast and lunch with large assortments, and cooked to order pastas, omelets, tacos, and quesadillas. Dinner was okay, a la carte menus. Beach, over the top white sand beach with king sized mattress loungers on the beach. Get there early to reserve your spot in paradise, with bar service starting around 11am. Room, we upgraded to a ocean view with balcony, worth EVERY penny. Enjoyed coffee in the morning watching the sun rise, with cooling ocean breezes. Location, perfect nestled between far more expensive resorts, which gives you a big new shopping center called La Isla within walking distance for all your souvenir and off property food and drink. We will be back as soon as we can, thank you Melody Maker for making memories for us.

Love this place, the food was great and bar too, customer service was great.

Everything was perfect great staff great food great location

It’s a nice hotel the room was very modern and nice, the pool is great and the music all day is fun, but the food is not that great, the elevators had an unpleasant odor for the 4 days we where there.

I absolutely loved the suite we were given, it had a jacuzzi in the bedroom overlooking the city. The food isn't worth writing about, wish there were more variety, everything tasted the same. (Maybe the Mexican food in U.S.A has been altered, because it taste different in Mexico). Breakfast was good. All the drinks taste the same, tequila was in everything, like whatever u ordered lol. It's a lovely property tho very beautiful beach and friendly staff.

The worse experience ever. Nobody should stay at this hotel. The service is terrible. Service at the front desk is the worst ever. Personal is so rude. I paid US$ 100 for late check out at the front desk. Then they say I did not pay at all. They cut my water and telephone service at my room!!! Indeed, the food is aggggg!

The music and the spa was great. The staff was very friendly. I didn’t like the check in process Fernando was very slow and smart ass.

There was no air conditioning in the lobby or common areas. It was absolutely ridiculous and not the way we wanted to spend our vacation. We asked the front desk several times and they kept giving us different reasons why the A/C was not on. We had to pay more money to stay in a room that had working air conditioning and spent most of the night in the room because the lobby was so unbearably hot. There was only one night that the hotel had entertainment, which they did a terrible job communicating. Only 2 of the 4 elevators worked half the time, the other half the elevators were completely down. Using the stairs was terrifying as there were no lights, thank goodness for cell phone flash lights! The swimming pool was a major disappointment as well. The water was hot tub temperature, giving you zero relief from the extremely hot lobby. The hotel advertises having 5 restaurants on site, a club and a store which is completely false. There was no club, no store and only 2 of the 5 restaurants were open. While standing in line for breakfast one morning water started dripping down on us from the ceiling, disgusting! The one good thing I would say is the wait staff was excellent. They were extremely friendly and attentive! But overall, this hotel is absolutely terrible and a complete waste of money. They need new management ASAP!

I love everything excellent service, the food was great, the people were really helpful and the rooms are amazing. :)

Boulevard Kukulkan km 12 Cancun QROO

Hotel highlights

  • Walking distance to Cancun Interactive Aquarium and La Isla Shopping Mall
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Zona Hotelera, Melody Maker Cancun - All Inclusive is within a 10-minute walk of popular sights such as Cancun Interactive Aquarium and La Isla Shopping Mall. This 679-room, 3.5-star property welcomes guests with 4 restaurants, an outdoor pool, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 11:00 AM. There are multiple options for onsite dining with 4 restaurants, including The Social Buffet Marketp, which specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

All 679 air-conditioned rooms provide free minibar items, espresso makers, and safes. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include phones, ironing boards, and desks.


Property features

At Melody Maker Cancun - All Inclusive , guests enjoy an outdoor pool, a fitness center, and a spa tub. You can take advantage of limited parking, along with an area shuttle for a fee. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include free WiFi in public areas, express check-in, and a terrace.

Room options

Superior Deluxe Sunset View

1 King Bed | Sleeps 2

Superior Deluxe Ocean Front

1 King Bed | Sleeps 2

Ocean View Terrace Junior Suite

1 King Bed | Sleeps 2

Melody Maker Swim Out Beach Villa

1 King Bed | Sleeps 2

Guest reviews for Melody Maker Cancun - All Inclusive

Everyone (39) Couples (13) Family (1)
4
Friends

my stay had a number of problems but I still give a good rating because of two star employees. Armando took amazing care of us at the front seat, even when his colleagues were less than stellar. Lupe by the pool was absolutely AMAZING our entire stay! he went out of his way to be kind to us, was extremely friendly and his service was unmatched. These two made my stay that much better

By on Mar 20, 2020

Review comment responded on Mar 21, 2020

Hi! Thank you for letting us be your host, your feedback is very important for us and will be shared with our team. We look eagerly for your next visit. Thank you!

4
Everyone

By on Mar 17, 2020

Review comment responded on Mar 21, 2020

Hi! Thank you for letting us be your host, your review is very important for us. We would love to welcome you back soon. Thank you!

1
Everyone

By on Mar 11, 2020

Review comment responded on Mar 14, 2020

Hi! Thank you for letting us be your host, your review is very important for us. We would love to welcome you back again and make sure you have a great stay. Thank you!

5
Partner Couples

Beautiful views & great location, walking distance to mall and other attractions. Loved the MJ show!! Friendly staff. Nice room with balcony.

By on Mar 11, 2020

Review comment responded on Mar 14, 2020

Hi! Thank you for letting us be your host, your review is important for us. We feel happy to see that you enjoyed your stay with us. We would love to welcome you back soon and pamper you again. Thank you!

2
Partner Couples

The rooms were nice and clean. The pools were nice a spacious.

By on Mar 2, 2020

Review comment responded on Mar 14, 2020

Hi! Thank you for letting us be your host, your review is very important for us. We would love to welcome you back soon and make sure you have a great stay with us. Thank you!

4
Partner Couples

The location on the beach was absolutely beautiful. The amenities on the beach and pool were very nice. The hotel needs more bathrooms on the main floor and more choice of restaurants.

By on Feb 29, 2020

Review comment responded on Mar 14, 2020

Hi! Thank you for letting us be your host, your feedback is very important for us to enhance our products and services, we would love to welcome you back soon. Thank you!

5
Everyone

By on Feb 7, 2020

Review comment responded on Feb 18, 2020

Hi! Thank you for letting us be your host, we are happy to know that you enjoyed your stay with us. We would love to welcome you back soon and pamper you again. Thank you!

5
Everyone

By on Jan 30, 2020

Review comment responded on Feb 6, 2020

Hi! Thank you for letting us be your host, your review is important for us. We feel happy to see that you enjoyed your stay with us. We would love to welcome you back soon and pamper you again. Thank you!

5
Everyone

I visited for a week with my wife to search for sun, sand and sea. We found it and much more. The reviews on this hotel were mixed so we set our expectations accordingly. However let me say those expectations were far surpassed! Details to follow. Food, outstanding buffets at breakfast and lunch with large assortments, and cooked to order pastas, omelets, tacos, and quesadillas. Dinner was okay, a la carte menus. Beach, over the top white sand beach with king sized mattress loungers on the beach. Get there early to reserve your spot in paradise, with bar service starting around 11am. Room, we upgraded to a ocean view with balcony, worth EVERY penny. Enjoyed coffee in the morning watching the sun rise, with cooling ocean breezes. Location, perfect nestled between far more expensive resorts, which gives you a big new shopping center called La Isla within walking distance for all your souvenir and off property food and drink. We will be back as soon as we can, thank you Melody Maker for making memories for us.

By on Jan 30, 2020

Review comment responded on Feb 6, 2020

Hi Chris, we feel very happy to read your experience with us, thank you for the time you invested in reviewing us. Your comments will be shared with the entire team, we assure you that they will be more than happy to see how the effort they put every day made your stay memorable. We look eagerly to welcome you back again to another memorable stay with us.

5
Friends

Love this place, the food was great and bar too, customer service was great.

By on Jan 9, 2020

Review comment responded on Jan 21, 2020

Hi! Thank you for sharing us your recent experience at Melody Maker Cancun, your review is important for us. We feel happy to read that you enjoyed your stay with us. We would love to welcome you back soon and pamper you again. Thank you!

Melody Maker Cancun - All Inclusive

Boulevard Kukulkan km 12, Cancun, QROO 77500
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