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Hotel Plaza Kokai CancĂșn

3.0 star property
Family-friendly hotel with 2 restaurants and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Plaza Kokai CancĂșn

Outdoor pool
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 restaurants, breakfast, lunch, dinner served; international cuisine
Reception
View from property

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Av Uxmal No 26, Sm 2A, Col. Centro, Cancun, QROO, 77500
  • Place, Benito Juarez Municipal Building
    â€Ș5 min walk‬
  • Place, Las Palapas Park
    â€Ș6 min walk‬
  • Place, Puerto Cancun Marina Town Center
    â€Ș19 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    â€Ș27 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, individually decorated

Standard Double Room

8.6 out of 10
Excellent
(18 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Estandar King

Estandar King | Premium bedding, in-room safe, individually decorated

Estandar King

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

Located in Downtown Cancun within a short walk of Las Palapas Park, Hotel Plaza Kokai CancĂșn is within a mile (2 km) of other popular sights such as Puerto Cancun Marina Town Center. This 55-room, 3-star hotel has 2 restaurants, an outdoor pool, and free in-room WiFi.

What's nearby

  • Benito Juarez Municipal Building - 5 min walk - 0.3 miles
  • Las Palapas Park - 6 min walk - 0.4 miles
  • Mercado 23 - 8 min walk - 0.5 miles
  • Puerto Cancun Marina Town Center - 19 min walk - 1.0 mile
  • Plaza Las Americas - 3 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • â€ȘThe Healthy Place - ‬5 min walk
  • â€ȘTaqueria Coapeñitos - ‬3 min walk
  • â€ȘMi Rinconcito Colombiano - ‬4 min walk
  • â€ȘZereno Cafe - ‬2 min walk
  • â€ȘTy-Coz - ‬4 min walk

About this property

Hotel Plaza Kokai CancĂșn

Family-friendly hotel with 2 restaurants and a 24-hour front desk
Guests staying at Hotel Plaza Kokai CancĂșn enjoy an outdoor pool, a children's pool, and free WiFi in public areas. Free offsite parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include free newspapers, laundry facilities, and a banquet hall.
Guests can expect free WiFi and 28-cm TVs with digital channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free local calls and safes are other standard amenities.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A swim-up bar
  • Free daily manager's reception

Restaurants on site

  • El meson espanol
  • La Tasca

Things to do

  • Children's pool
  • Outdoor pool
  • Personal motorized watercraft

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 28-cm TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free nearby parking.
Property Registration Number 005-007-007375/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Plaza Kokai
Hotel Plaza Kokai CancĂșn
Hotel Plaza Kokai CancĂșn Cancun
Plaza Kokai CancĂșn
Plaza Kokai CancĂșn Cancun
Plaza Kokai Hotel
Hotel Plaza Kokai CancĂșn Hotel
Hotel Plaza Kokai CancĂșn Cancun
Hotel Plaza Kokai CancĂșn Hotel Cancun

Frequently asked questions

Is a free cancellation option available at Hotel Plaza Kokai CancĂșn?

Hotel Plaza Kokai CancĂșn offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Plaza Kokai CancĂșn?

As of Dec 2, 2025, prices found for a 1-night stay for 2 adults at Hotel Plaza Kokai CancĂșn on Dec 3, 2025 start from $35.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hotel Plaza Kokai CancĂșn?

This hotel is situated in Downtown Cancun within a short 18-minute walk of Puerto Cancun Marina Town Center and also 8 minutes on foot from Las Palapas Park. You'll also find Plaza Las Americas and Ultramar Ferry Puerto JuĂĄrez within a short drive.

Will I be able to park at Hotel Plaza Kokai CancĂșn?

No, there isn't parking at the hotel but you'll find free parking nearby.

Does Hotel Plaza Kokai CancĂșn include a casino on the premises?

No, Hotel Plaza Kokai CancĂșn doesn't have a casino.

Will I find an indoor pool at Hotel Plaza Kokai CancĂșn?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 9:00 PM.

Is Hotel Plaza Kokai CancĂșn a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a swim-up bar, and 2 restaurants.

Does Hotel Plaza Kokai CancĂșn have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Plaza Kokai CancĂșn have a restaurant that serves breakfast?

Yes, Hotel Plaza Kokai CancĂșn has 2 restaurants, and serves breakfast for a surcharge.

Will Hotel Plaza Kokai CancĂșn allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Plaza Kokai CancĂșn.

Are there connecting rooms at Hotel Plaza Kokai CancĂșn?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Plaza Kokai CancĂșn?

The closest major airport to Hotel Plaza Kokai CancĂșn is Cancun Intl. Airport (CUN), which is 11.4 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Hotel Plaza Kokai CancĂșn?

No, there aren't any guestrooms with balconies at Hotel Plaza Kokai CancĂșn.

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