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Hotel Colonial San Carlos Cancún Centro

2.0 star property
Hotel with a 24-hour front desk, near Plaza 28

Choose dates to view prices

Photo gallery for Hotel Colonial San Carlos Cancún Centro

Reception
Family Suite | Bed sheets
Reception
Front of property
Standard Room | Balcony view

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Cedro, Cancun, QROO, 77500
  • Las Palapas Park
    ‪8 min walk‬
  • Plaza 28
    ‪16 min walk‬
  • Puerto Cancun Marina Town Center
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

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Room options

View all photos for Triple Room

Triple Room | Bed sheets

Triple Room

  • Sleeps 3
  • 1 Large Twin Bed and 2 Double Beds

View all photos for Classic Room

Bed sheets

Classic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Bed sheets

Standard Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Bed sheets

Family Suite

  • City view
  • Sleeps 4
  • 4 Double Beds

View all photos for Basic Single Room, Non Smoking, Private Bathroom

Basic Single Room, Non Smoking, Private Bathroom | Bed sheets

Basic Single Room, Non Smoking, Private Bathroom

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room | Bed sheets

Comfort Double Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Economy Room

Economy Room | Bed sheets

Economy Room

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Cancun

Located in Downtown Cancun, Hotel Colonial San Carlos Cancún Centro is adjacent to Mercado 23 and within a 10-minute stroll of Las Palapas Park. This 24-room hotel welcomes guests with conveniences like a 24-hour front desk.

What's nearby

  • Las Palapas Park - 8 min walk - 0.5 miles
  • Benito Juarez Municipal Building - 10 min walk - 0.5 miles
  • Plaza 28 - 16 min walk - 0.9 miles
  • Plaza Las Americas - 3 min drive - 1.6 miles
  • Puerto Cancun Marina Town Center - 4 min drive - 1.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪La Suegra - ‬1 min walk
  • ‪Church's Chicken - ‬5 min walk
  • ‪El Paisano del 23 - ‬1 min walk
  • ‪Subway - ‬6 min walk
  • ‪Las Quekas - ‬5 min walk

About this property

Hotel Colonial San Carlos Cancún Centro

Hotel with a 24-hour front desk, near Plaza 28
Guests of Hotel Colonial San Carlos Cancún Centro enjoy features like free WiFi in public areas. Front-desk staff are standing by 24/7 to assist with any requests.
18-inch LCD TVs come with cable channels.

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 18-inch LCD TV with cable channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Colonial San Carlos
Colonial Carlos Cancun Centro
Hotel Colonial San Carlos Cancún Centro Hotel
Hotel Colonial San Carlos Cancún Centro Cancun
Hotel Colonial San Carlos Cancún Centro Hotel Cancun

Frequently asked questions

What's there to do close to Hotel Colonial San Carlos Cancún Centro?

This hotel is situated in Downtown Cancun, just steps from Mercado 23, and within a 10-minute walk of Las Palapas Park and Séptimo Día Adventist Church. You'll also find Plaza 28 and Puerto Cancun Marina Town Center within a short drive.

Is there parking available at Hotel Colonial San Carlos Cancún Centro?

No, there isn't parking available at the hotel.

Does Hotel Colonial San Carlos Cancún Centro feature a casino?

No, Hotel Colonial San Carlos Cancún Centro doesn't have a casino.

Is there an indoor pool at Hotel Colonial San Carlos Cancún Centro?

No, there is no indoor pool at this hotel.

Does Hotel Colonial San Carlos Cancún Centro have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Colonial San Carlos Cancún Centro have a restaurant that serves breakfast?

No, Hotel Colonial San Carlos Cancún Centro doesn't have a restaurant that serves breakfast.

Does Hotel Colonial San Carlos Cancún Centro allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Colonial San Carlos Cancún Centro.

Are there connecting rooms at Hotel Colonial San Carlos Cancún Centro?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Colonial San Carlos Cancún Centro?

The closest major airport to Hotel Colonial San Carlos Cancún Centro is Cancun Intl. Airport (CUN), which is 11.8 mi away (28 minutes by car).

Are there rooms with balconies at Hotel Colonial San Carlos Cancún Centro?

No, there aren't any guestrooms with balconies at Hotel Colonial San Carlos Cancún Centro.

Hotel Colonial San Carlos Cancún Centro Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 41 out of 106 reviews
Rating 8 - Good. 17 out of 106 reviews
Rating 6 - Okay. 20 out of 106 reviews
Rating 4 - Poor. 10 out of 106 reviews
Rating 2 - Terrible. 18 out of 106 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

jatinder, santa clara

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very smelly in the unit, Mattress were very bad.
Stayed 1 night in Feb 2025

8/10 Good

Dwayne

Liked: Staff & service
Hotel was at best average. Could use some upgrades, but it’s close to most things, economical and nice benefit with coffee and fruit in the morning.
Stayed 1 night in Feb 2025

6/10 Okay

Michael

Nice location
Stayed 4 nights in Feb 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
All they need is a pool. Good people here
Stayed 2 nights in Feb 2025

4/10 Poor

Mark

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Close to market and easy access
Stayed 1 night in Feb 2025

8/10 Good

Gregory

Stayed 7 nights in Feb 2025

6/10 Okay

Michael

Excelente ubicación
Stayed 4 nights in Feb 2025

2/10 Terrible

steven

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smell of septic in the room. No power outlets.
Stayed 2 nights in Feb 2025

10/10 Excellent

Laurence

Disliked: Cleanliness, property conditions & facilities
Not the conventional hotel but the second coolest I've been. Very well located. I would go back on my next trip
Stayed 9 nights in Jan 2025

4/10 Poor

Newton Massao

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very old hotel. Good price.
Stayed 2 nights in Jan 2025

8/10 Good

Rainer

Disliked: Property conditions & facilities
Last floor is difficult to climb
Stayed 3 nights in Jan 2025

8/10 Good

pablo

Liked: Staff & service
Stayed 2 nights in Jan 2025

2/10 Terrible

Rafael

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las camas están de lo peor, no me hicieron válido el pago en Expedia, tuve que pagar en efectivo, hay agua el piso del baño, la puerta es insegura
Stayed 1 night in Jan 2025

8/10 Good

Gregory landon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical hotel. Inexpensive great market 100 yards away
Stayed 7 nights in Jan 2025

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was just what I needed for my weekend getaway!
Stayed 2 nights in Jan 2025

2/10 Terrible

Rolando

Stayed 6 nights in Dec 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno mercado, proxima.
Stayed 11 nights in Dec 2024

8/10 Good

Gregory landon warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grea locatioon.
Stayed 1 night in Dec 2024

6/10 Okay

Marisela

Liked: Staff & service
I liked that it was safe, but didn't like that it was too many stairs and no elevator.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Don’t expect any thing like the Ritz's but I tell you what… alright for the money
Stayed 4 nights in Dec 2024

10/10 Excellent

Evelyne

Stayed 5 nights in Dec 2024

2/10 Terrible

Joseph

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a scam. Avoid at all cost. It is roach infested and nothing works. If you request a refund they will curse at you. This business should be banned from Expedia immediately.

2/10 Terrible

Khateyah

Disliked: Cleanliness, staff & service, property conditions & facilities
Omg u pay for what u get It was so bad we had headache all night
Stayed 4 nights in Dec 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible chip hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the place
Stayed 1 night in Dec 2024