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The Sens Cancun By Oasis

4.0 star property

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Photo gallery for The Sens Cancun By Oasis

On the beach, white sand, beach bar
Creator video - submitted by Jazzy la travel mama
Children's play area - outdoor
Minibar, blackout drapes, iron/ironing board, free WiFi
Minibar, blackout drapes, iron/ironing board, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Boulevard Kukulcan Km. 4.5, Boulevard Zona Hotelera Km 4.5, Cancun, QROO, 77500
  • Place, Kukulcan Plaza Shopping Mall
    ‪1 min walk‬
  • Place, Hotel Zone Beaches
    ‪3 min walk‬
  • Place, Marlin Beach
    ‪3 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

View all photos for Sens Standard Limited View

Minibar, blackout drapes, iron/ironing board, free WiFi

Sens Standard Limited View

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Sens Master Suite

Minibar, blackout drapes, iron/ironing board, free WiFi

Sens Master Suite

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Sens Junior Suite

Minibar, blackout drapes, iron/ironing board, free WiFi

Sens Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Sens Superior

Minibar, blackout drapes, iron/ironing board, free WiFi

Sens Superior

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Sian Kaan Master Suite

Minibar, blackout drapes, iron/ironing board, free WiFi

Sian Kaan Master Suite

  • Sleeps 2
  • Free WiFi

View all photos for Sian Kaan Junior Suite

Minibar, blackout drapes, iron/ironing board, free WiFi

Sian Kaan Junior Suite

  • Sleeps 2
  • Free WiFi

View all photos for Sens Superior Room

Minibar, blackout drapes, iron/ironing board, free WiFi

Sens Superior Room

  • Sleeps 3
  • Free WiFi

View all photos for Sens Standard Room With Limited View

Minibar, blackout drapes, iron/ironing board, free WiFi

Sens Standard Room With Limited View

  • Sleeps 3
  • Free WiFi

View all photos for Single Sens

Minibar, blackout drapes, iron/ironing board, free WiFi

Single Sens

  • Sleeps 1
  • Free WiFi

View all photos for Sens Superior

Minibar, blackout drapes, iron/ironing board, free WiFi

Sens Superior

  • Sleeps 1
  • Free WiFi

View all photos for Sens Standard Limited View

Minibar, blackout drapes, iron/ironing board, free WiFi

Sens Standard Limited View

  • Sleeps 1
  • Free WiFi

Sens

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Cancun

Located in Zona Hotelera, The Sens Cancun By Oasis is within a 5-minute walk of Hotel Zone Beaches and within 15 minutes of other popular attractions like La Isla Shopping Mall. This 4-star hotel has 373 guestrooms and offers conveniences like 11 restaurants, an outdoor pool, and free in-room WiFi.

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.1 miles
  • Hotel Zone Beaches - 3 min walk - 0.2 miles
  • Marlin Beach - 3 min walk - 0.2 miles
  • Cancun Interactive Aquarium - 11 min walk - 0.6 miles
  • La Isla Shopping Mall - 13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • ‪La Veranda - ‬8 min walk
  • ‪El Fish Fritanga - ‬5 min walk
  • ‪Club Bistro - ‬6 min walk
  • ‪Ilios Restaurant - ‬7 min walk
  • ‪Hacienda Sisal - ‬5 min walk

About this property

The Sens Cancun By Oasis

At The Sens Cancun By Oasis, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this all-inclusive hotel include conference space, a free kid's club, and coffee/tea in a common area.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, phones, and ironing boards.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 11 restaurants
  • 9 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Akeru
  • Cafe del Mar
  • Careyes - Mexican French
  • Makitako
  • The White Box

Things to do

  • Beach club
  • Free children's club
  • Gym
  • Outdoor pool
  • Volleyball

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3,929 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • Elevator
  • Tile flooring in public areas

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Spring Break deposit: USD 30.0 per stay for guests under 25 years old staying between 01 March - 30 April
  • A tax is imposed by the city: USD 4.89 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is a free cancellation option available at The Sens Cancun By Oasis?

The Sens Cancun By Oasis offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at The Sens Cancun By Oasis?

As of May 8, 2026, prices found for a 1-night stay for 2 adults at The Sens Cancun By Oasis on May 22, 2026 start from $314, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near The Sens Cancun By Oasis?

This hotel is situated in Zona Hotelera within a short 5-minute walk of Hotel Zone Beaches and also 12 minutes on foot from La Isla Shopping Mall. You'll also find Delfines Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park within a short drive.

Is there parking available at The Sens Cancun By Oasis?

Yes, self parking is offered for free at the hotel.

Does The Sens Cancun By Oasis have a casino?

No, The Sens Cancun By Oasis doesn't have a casino.

Is there an indoor pool at The Sens Cancun By Oasis?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at The Sens Cancun By Oasis?

This beachfront hotel offers many amenities for couples such as a beach bar and some guestrooms include a private pool and a private hot tub.

Are there hot tubs at The Sens Cancun By Oasis?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does The Sens Cancun By Oasis have a restaurant with a breakfast menu?

Yes, The Sens Cancun By Oasis has 11 restaurants, and serves free buffet breakfast each morning.

Does The Sens Cancun By Oasis allow pets to stay for free?

No, pets aren't allowed at The Sens Cancun By Oasis.

Are there connecting rooms at The Sens Cancun By Oasis?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to The Sens Cancun By Oasis?

The closest major airport to The Sens Cancun By Oasis is Cancun Intl. Airport (CUN), which is 12 mi away (19 minutes by car).

Are there rooms with balconies at The Sens Cancun By Oasis?

No, you won't find guestrooms with balconies at The Sens Cancun By Oasis.

The Sens Cancun By Oasis Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 249 out of 655 reviews
Rating 8 - Good. 150 out of 655 reviews
Rating 6 - Okay. 116 out of 655 reviews
Rating 4 - Poor. 61 out of 655 reviews
Rating 2 - Terrible. 79 out of 655 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Sara, Miami

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The stars I’m giving this hotel are honest, but generous. The hotel is actually two hotels. It was really difficult to find anything. Lots of restaurants, some you had to have reservations for. We downloaded the app, but no map on it &we tried to make reservations for one of the restaurants, but when we arrived at the restaurant they unapologetically didn’t have our reservation. The food at the buffet was tolerable, at best, disappointing because we love Mexican food. I really regretted paying for this all inclusive. Our stay was for 4 nights and I paid $1394 usd. On the morning of the 3rd day we took 2 of our 5 bags out to the car to take some things to my mom who was staying at a different hotel. When we walked out of the hotel the bellman asked if we were checking out, we said no. Then another bell man asked for our room number & the checkout slip. We said we weren’t checking out. By the time we walked to our car we had 4 people asking us about checkout. We got in the car and the blocked all the exists & WOULDN’T LET US LEAVE. I was forced to go to the front desk and sign a charge for $52.00. I have no idea what that was for and I will be charging back. After that we were allowed to leave the property. It was crazy. I went and stayed with my mom at the other hotel, on our HONEYMOON.
Stayed 4 nights in Feb 2026

4/10 Poor

shabnam

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are very old People are not that friendly we came with family Service was poor The shows were cancelled 4 nights in a row
Stayed 7 nights in Jan 2026

6/10 Okay

Erica

Traveled with group
Liked: Property conditions & facilities
Bedding in room. There are only flat sheets on the bed, no comforter. Staff attentiveness during restaurant service. Staff often ignored us and walked by us several times without acknowledgment. Have to hunt down a server for a drink or a refill.
Stayed 5 nights in Jan 2026

8/10 Good

Vida

Stayed 4 nights in Jan 2026

8/10 Good

Joanne, FORT MCMURRAY

Traveled with partner
Liked: Cleanliness
The room seemed to be fairly clean, but only two flat pillows and only sheets on the bed. The shower and sinks were very old and the water smelled like corroded piping, did not enjoy the showers. The room was very noisy with the adjacent rooms and hallway. We enjoyed the beach, it was beautiful and clear water. However, we ended renting cabanas because the beach was public and was very overrun with families. No beachchairs ever available. The restaurants were great, with good service and excelllent food. I enjoyed it for one stay but would not return.
Stayed 3 nights in Jan 2026

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was amazing
Stayed 1 night in Jan 2026

6/10 Okay

Bianca

Traveled with family
Great location. Good was terrible
Stayed 7 nights in Jan 2026

6/10 Okay

Ray, Maple Ridge

Food in buffet was sub-par, they had hardly any beach chairs compared to the number of guests; you had to be out before 7 am to get beach chairs. No chairs around the pool. The bathrooms were not kept up to a acceptable cleanliness. Too many people sick for my way of thinking...hmmm The other restaurants were decent food. Careyes restaurant was really good, the Whote Box was pretty good, same with
Stayed 7 nights in Jan 2026

8/10 Good

Kati

Stayed 3 nights in Jan 2026

2/10 Terrible

Vitali

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We are a family of 6 and decided to try this one out for first time. Mind you we travel to Mexico yearly on vacation and have stayed at multiple resorts throughout the years. This one is by far the worst. The beach is dirty, water smells like gas from the near by marina and consistent yachts and jet skies taking off. The beach chairs are non existent unless you get there before 8am. You will find yourself feeling like sardine in a can. Overcrowded, people smoking on every corner, you basically reak of smoke and gas the entire stay. The restaurant and lobby reak of smoke as well. You can't enjoy the ocean breeze because it's practically non-existent. The beach view is ok only if you have a suite in the center of the building. The rooms are covered in mold and so is the bathroom. The walls are paper thin and you can barely get any rest. Morning expect loud noises starting at 6am and night all the way to 2am. Elevators are super small and packed. Have to consistently wait. We took the stairs from the 8th floor and it was much quicker. We stayed for 3 nights and wanted to leave after the 1st. The restaurants are mediocre at best and don't get me started on the long lines. If you don't get waiting at 5pm to be one of the first in line, good luck getting to eat when the restaurant opens at 6pm. The Asian restaurant maki taco was terrible and I mean terrible. Sushi, far from it. Waste of time waiting in line for. Oh and food poisoning!!! The sports bar is filthy. Run away!!!!
Stayed 3 nights in Dec 2025

8/10 Good

Jeffrey

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean. Hallways were beautiful. Grounds were clean. Food in buffets werent always hot enough. There were no microwaves in rooms and no room service which was a big downfall with children.
Stayed 6 nights in Dec 2025

6/10 Okay

Constantin cristian, shelbyville

Traveled with family
Liked: Cleanliness
Staff was amazing, they were kind and helpfull. Room need maintenance, wall paint is falling down. Shower doors need fixed
Stayed 8 nights in Dec 2025

4/10 Poor

Jason, toronto

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Food situation was terrible. You either had to wait in line for an hour or eat at bites or hacienda which gave almost my entire group of 15 food poisoning. The food itself was bad. Staff is pretty rude. Towel guy wouldn’t take towels at the end of the day because they had a policy that the couldn’t take towels back after 6 (it was 6:15), so what the hell are we supposed to do if it were our last night? The layout of the hotel is cramped and the rooms are dated. The hotel is slowly falling apart and on our last morning two elevators broke down and we were on the 7th floor and had to take the stairs. This place is terrible. The beach was half decent though and there were two restaurants, cocoa and miramar that weren’t bad for lunch, otherwise this would be 1 star.
Stayed 7 nights in Dec 2025

4/10 Poor

sasha mark

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
It just didn’t offer what we wanted from an AI. No chairs around pools. No heated pools Few beach chairs. No wait service at pools or beach. Crazy long lines for restaurants. Reused plastic cups at bars even with tons of sick people at the resort. We all got sick. No real butter to put on bread. If all else fails my kids will eat bread & butter but we did not have that option. They gave us a margarine that my kids spit out. No place in lobby/waiting area to sit. There were so many not great things, but the worst may have been how difficult it was to feel comfortable and relax. You had to work and or wait for everything. Most staff did not help. However Juan and Yosiel were great at the restaurants!!! Will choose differently for a better experience next time we go.
Stayed 9 nights in Dec 2025

2/10 Terrible

Ellen

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our entire group got really sick in our stomach’s , and many others at the hotel were sick as well. We saw people everywhere walking around with pedialite and the bathrooms were constantly busy with people being sick as well. It was gross. There was no sanitizer anywhere and it spread like crazy. Whether it was food, water or cleanliness we’re not sure, but it felt like the entire hotel was contaminated. In addition the food was Luke-warm everywhere and unappetizing, rooms were dated with really small beds and no balconies, and the resort claimed to be great for kids but there were few kids activities other than the drop off kids club and the shows were so late at night it was difficult for the kids to make them. There were hardly any chairs around the pool and not good common areas to hangout. We definitely will not go back.
Stayed 6 nights in Dec 2025

10/10 Excellent

Alexandria Joy

Stayed 5 nights in Dec 2025

8/10 Good

Badele

Stayed 4 nights in Dec 2025

6/10 Okay

Gilberto Hernandez

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2025

8/10 Good

Michal

Traveled with family
Liked: Amenities, property conditions & facilities
Staff is great. Rooms are clean but i dont think cuos sre changed or cleaned in the rooms as i saw makrs on the cups. Twice sheets with marks on them. Also you need more vegan and daury free food on the reskrt. If skmeone like me has a milk allergy its very hard to fond food.
Stayed 7 nights in Dec 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, property conditions & facilities
The resort was very crowded wiht very long lines for food
Stayed 8 nights in Nov 2025

8/10 Good

Ricardo Coto

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In average it is good
Stayed 7 nights in Nov 2025

10/10 Excellent

Lilli-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Had the most beautiful experience for my first time in Mexico !! Spent 10 days here for my honeymoon and it was so peaceful and amazing!! The Miamar has amazing food especially the breakfast ! And the los agaves is amazing for dinner (ate there almost every night we loved it so much) the bartenders are amazing especially Adrian! He remembered me and my husband every time and was so happy and helpful with new drinks to try!! Would definitely recommend and come back any day!
Stayed 9 nights in Nov 2025

10/10 Excellent

Vivek

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great resturants
Stayed 2 nights in Nov 2025

10/10 Excellent

Malika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Aug 2025

4/10 Poor

Kevin

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The resort is dated. There’s mold in the bathrooms. Esp the sinks. The food is horrible. There’s only one pool and not many restaurants. Beach area is very small and fills up fast. You can hear through the walls in the room. Theres no nightly entertainment. The staff was attentive and nice but i would not stay here again.
Stayed 2 nights in Nov 2025