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City Express by Marriott Cancun

3.0 star property

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Photo gallery for City Express by Marriott Cancun

Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Suite, 1 Queen Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets
Free daily full breakfast
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Av. Nichupté S/N S.M. 8 Mza 1 Lote 4, Col. Centro, Cancun, QROO, 77500
  • Place, Plaza Las Americas
    ‪1 min walk‬
  • Place, Royal Yak Casino and Sports Book
    ‪3 min walk‬
  • Place, Dubai Palace Casino
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 2 Double Beds

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds

7.0 out of 10
Good
(26 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Queen Bed with Sofa bed

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed

7.0 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Cancun

Located in Downtown Cancun, City Express by Marriott Cancun is next to Plaza Las Americas and Amerimed Hospital. This 3-star hotel has 128 guestrooms and offers conveniences like free breakfast, a private beach, and an outdoor pool.

What's nearby

  • Plaza Las Americas - 1 min walk - 0.1 miles
  • Royal Yak Casino and Sports Book - 3 min walk - 0.2 miles
  • Dubai Palace Casino - 5 min walk - 0.3 miles
  • Plaza 28 - 3 min drive - 1.4 miles
  • Las Palapas Park - 3 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Häagen-Dazs - ‬5 min walk
  • ‪Chili's Grill & Bar - ‬4 min walk
  • ‪Hooters - ‬4 min walk
  • ‪La Taberna De Los Amigos - ‬5 min walk

About this property

City Express by Marriott Cancun

Guests of City Express by Marriott Cancun have access to an outdoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include meeting rooms, a business center, and coffee/tea in a common area.
31-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include phones, ironing boards, and desks.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 31-inch LED TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Some water is reused through a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-midnight
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

City Express Cancun
City Hotel Cancun Express
City Express Cancun Hotel
City Express Cancun Hotel Cancun
City Express Hotel Cancun
City Express Cancun
City Express by Marriott Cancun Hotel
City Express by Marriott Cancun Cancun
City Express by Marriott Cancun Hotel Cancun

Frequently asked questions

Is free cancellation available at City Express by Marriott Cancun?

City Express by Marriott Cancun offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at City Express by Marriott Cancun?

As of Jun 5, 2026, prices found for a 1-night stay for 2 adults at City Express by Marriott Cancun on Jun 6, 2026 start from $61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near City Express by Marriott Cancun?

This hotel is situated in Downtown Cancun, just steps from Plaza Las Americas and Royal Yak Casino and Sports Book, and within a short walk of Dubai Palace Casino. You'll also find Las Palapas Park and Puerto Cancun Marina Town Center within a short drive.

Is there parking available at City Express by Marriott Cancun?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited parking, wheelchair-accessible parking is also available.

Does City Express by Marriott Cancun have a casino at the property?

No, City Express by Marriott Cancun doesn't have a casino.

Is there an indoor pool at City Express by Marriott Cancun?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What will couples enjoy most about a stay at City Express by Marriott Cancun?

Couples staying at this hotel will appreciate amenities like free wired internet as well as an outdoor pool and a free daily breakfast.

Are there hot tubs at City Express by Marriott Cancun?

No, there isn't a spa tub at this hotel.

Does City Express by Marriott Cancun feature a restaurant that includes a breakfast menu?

City Express by Marriott Cancun offers free full breakfasts each morning though there is no restaurant.

Does City Express by Marriott Cancun allow pets to stay for free?

No, pets aren't allowed at City Express by Marriott Cancun though service animals are welcome.

Are there connecting rooms at City Express by Marriott Cancun?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to City Express by Marriott Cancun?

The closest major airport to City Express by Marriott Cancun is Cancun Intl. Airport (CUN), which is 10 mi away (16 minutes by car).

Are there rooms with balconies at City Express by Marriott Cancun?

No, there aren't any guestrooms at City Express by Marriott Cancun that offer a balcony.

City Express by Marriott Cancun Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 356 out of 1000 reviews
Rating 8 - Good. 279 out of 1000 reviews
Rating 6 - Okay. 168 out of 1000 reviews
Rating 4 - Poor. 98 out of 1000 reviews
Rating 2 - Terrible. 99 out of 1000 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
If you are just looking for a bed and shower with no bells and whistles, this place is a great value.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

vanessa

Liked: Cleanliness
Very friendly staff clean rooms
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Svitlana

Liked: Cleanliness, amenities
Clean room and relaxing bed
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Dorothy

Liked: Cleanliness
Hotel is in transition. Upgraded room was minimalistic.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alba-Leea

Liked: Cleanliness, staff & service, property conditions & facilities
Stopped by for a night before we flew out the next day but our short stay was good, clean, convenient, and comfortable
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Raul Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Claudia

Liked: Cleanliness
Excellent service
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good safe area and has a pool hotel was very quiet
Stayed 1 night in Feb 2024
Verified

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities
The staff was very cordial and helpful
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

yannet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly they made me feel like home, the room was clean and organized.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Ramón mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MB
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jimi M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was within walking distance of commercial center and businesses. Clean rooms and Friendly staff.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Mahal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We transferred here before our trip the next day. Comfortable clean and right next to mall and public transportation. Staff was courteous.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Guillermo de Jesus

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Yvan Pierre

Liked: Staff & service, property conditions & facilities
Ok
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Armando C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitable staff members:)
Stayed 1 night in Nov 2023
Verified

8/10 Good

Eliseo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to get to hotel by car
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Blaz

Disliked: Cleanliness, amenities
Room was wet and smaller than picture, smells was mold and bed sheets was damp, bathroom was uncomfortable and small , hallway was slippery. Food was not tasty
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Aron

Disliked: Cleanliness
Hotel was under construction, there’s nothing wrong with that. The issue was that there was trash, nails,metal parts and dust all over the lobby that we had to cross over when ever going out and in of hotel. Also I saw 2 cockroaches, one in the floor and one in the bed.
Stayed 4 nights in Nov 2025
Verified

2/10 Terrible

jian

Disliked: Cleanliness, amenities, property conditions & facilities
Mold on bath towel and wall
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Bilsan

Liked: Staff & service, amenities, property conditions & facilities
Just enough for my needs
Stayed 1 night in Apr 2024
Verified

2/10 Terrible

Carline

Disliked: Cleanliness, property conditions & facilities
Checked out within hours.
Stayed 4 nights in Aug 2024

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