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City Express by Marriott Cancun

3.0 star property
Hotel with a nearby private beach, steps from Plaza Las Americas

Choose dates to view prices

Photo gallery for City Express by Marriott Cancun

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Lobby
Desk, iron/ironing board, free WiFi, bed sheets
Suite, 1 Queen Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets
Coffee and/or coffee maker

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Av. Nichupté S/N S.M. 8 Mza 1 Lote 4, Col. Centro, Cancun, QROO, 77500
  • Place, Plaza Las Americas
    ‪1 min walk‬
  • Place, Royal Yak Casino and Sports Book
    ‪3 min walk‬
  • Place, Dubai Palace Casino
    ‪3 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 2 Double Beds

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds

7.2 out of 10
Good
(19 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed

7.0 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Cancun

Located in Downtown Cancun, City Express by Marriott Cancun is next to Plaza Las Americas and Amerimed Hospital. This 3-star hotel has 128 guestrooms and offers conveniences like free breakfast, a private beach, and an outdoor pool.

What's nearby

  • Plaza Las Americas - 1 min walk - 0.1 miles
  • Amerimed Hospital - 2 min walk - 0.1 miles
  • Royal Yak Casino and Sports Book - 3 min walk - 0.2 miles
  • Dubai Palace Casino - 3 min walk - 0.2 miles
  • Hospiten Hospital - 8 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Hooters - ‬4 min walk
  • ‪La Taberna De Los Amigos - ‬5 min walk
  • ‪Beduino Coffe - ‬2 min walk
  • ‪Flor De Lis - ‬6 min walk

About this property

City Express by Marriott Cancun

Hotel with a nearby private beach, steps from Plaza Las Americas
Guests of City Express by Marriott Cancun have access to an outdoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include meeting rooms, a business center, and coffee/tea in a common area.
31-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include phones, ironing boards, and desks.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 31-inch LED TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 18 2025 to February 1 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-midnight
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

City Express Cancun
City Hotel Cancun Express
City Express Cancun Hotel
City Express Cancun Hotel Cancun
City Express Hotel Cancun
City Express Cancun
City Express by Marriott Cancun Hotel
City Express by Marriott Cancun Cancun
City Express by Marriott Cancun Hotel Cancun

Frequently asked questions

Is free cancellation available at City Express by Marriott Cancun?

City Express by Marriott Cancun offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at City Express by Marriott Cancun?

As of Dec 3, 2025, prices found for a 1-night stay for 2 adults at City Express by Marriott Cancun on Dec 12, 2025 start from $67.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near City Express by Marriott Cancun?

This hotel is situated in Downtown Cancun, just steps from Plaza Las Americas and Royal Yak Casino and Sports Book, and within a short walk of Dubai Palace Casino. You'll also find Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez within a short drive.

Will I be able to park at City Express by Marriott Cancun?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Does City Express by Marriott Cancun have a casino at the property?

No, City Express by Marriott Cancun doesn't have a casino.

Is there an indoor pool at City Express by Marriott Cancun?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What do couples enjoy most about City Express by Marriott Cancun?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an outdoor pool and a nearby private beach.

Does City Express by Marriott Cancun have a hot tub?

No, this hotel doesn't have a spa tub.

Does City Express by Marriott Cancun feature a restaurant that includes a breakfast menu?

City Express by Marriott Cancun offers free full breakfasts each morning though there is no restaurant.

Does City Express by Marriott Cancun allow pets to stay for free?

No, pets aren't allowed at City Express by Marriott Cancun though service animals are welcome.

Are there connecting rooms at City Express by Marriott Cancun?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to City Express by Marriott Cancun?

The closest major airport to City Express by Marriott Cancun is Cancun Intl. Airport (CUN), which is 10 mi away (16 minutes by car).

Can I book a room with a balcony at City Express by Marriott Cancun?

No, there aren't any guestrooms with balconies at City Express by Marriott Cancun.

City Express by Marriott Cancun Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 345 out of 1000 reviews
Rating 8 - Good. 292 out of 1000 reviews
Rating 6 - Okay. 168 out of 1000 reviews
Rating 4 - Poor. 101 out of 1000 reviews
Rating 2 - Terrible. 94 out of 1000 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
It was nice clean rooms they aren’t all updated and nice as in the pictures but still service was great! If looking for a room with a mini fridge you will only get that here if you get the suite. I didn’t get to use the pool during my stay due to personal reasons. Also some lower level floors you will hear lots of noise from either luggage being rolled around most of the night, or if near a balcony the noise of someone dragging the chairs and tables at night. Plus side you have the big mall across the street with restaurant area.
Stayed 11 nights in Aug 2025

10/10 Excellent

Luis Armando

Stayed 1 night in Aug 2025

2/10 Terrible

jian

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Mold on bath towel and wall
Stayed 2 nights in Aug 2025

4/10 Poor

Edwin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

David, Spanish Lookout

Stayed 2 nights in Jun 2025

2/10 Terrible

Jose

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

ryan

Stayed 1 night in Mar 2025

6/10 Okay

James, Charlotte

Traveled with group
Disliked: Staff & service, amenities
Locked us out of our room before our second night. Told me I needed to pay for that night because I had not paid for it. Had to show them my receipt and wait for them too long. Run down older hotel. Certainly should not be a Marriot
Stayed 2 nights in Mar 2025

2/10 Terrible

Sean

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I reserved on Orbitz total cost 84 dollars or so they wanted to charge me 150 and finally settled on 120
Stayed 1 night in Mar 2025

8/10 Good

Eliseo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to get to hotel by car
Stayed 1 night in Feb 2025

6/10 Okay

Shaima

Traveled with family
Liked: Cleanliness, staff & service
Rooms did not have refrigerators. No cribs for infants.
Stayed 8 nights in Feb 2025

6/10 Okay

Masood

No phone to contact front desk Smelling bathroom
Stayed 8 nights in Feb 2025

6/10 Okay

Sear

Traveled with family
Liked: Cleanliness
The property did not have cribs for infants. Also the rooms did not have mini coolers/ refrigerators.
Stayed 8 nights in Feb 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities
The staff was very cordial and helpful
Stayed 1 night in Feb 2025

6/10 Okay

Jacobo

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk by the breakfast room was hot no clean
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Bad. Wont repeat it

It was a very basic hotel. More like a motel. Paid so much for a motel..
Stayed 1 night in Jan 2025

10/10 Excellent

Alba-Leea

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stopped by for a night before we flew out the next day but our short stay was good, clean, convenient, and comfortable
Stayed 1 night in Jan 2025

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
Old and dirty rooms
Stayed 1 night in Jan 2025

10/10 Excellent

Nicole

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

ASHISH

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Marriott should close it My worst marriot experience ever till now Property is old and poorly maintained
Stayed 2 nights in Jan 2025

8/10 Good

Seon

Traveled with family and small children
I really liked how housekeeping cleaned the whole room every day. You don’t get that in the United States not even in more expensive hotels nowadays, their rooms are simple. There is no microwave or fridge. The breakfast staff and the size of the breakfast area seemed overwhelmed with guests most mornings so expect to stand in line and to wait for food to be replaced. They serve what I assume is Mexican breakfast . There is eggs,mole ham and cheese, yogurt, jelly bread, and pastries, as well as tea and coffee. The hotel is walking distance to the mall which we really really enjoyed.
Stayed 5 nights in Dec 2024

10/10 Excellent

maria

Stayed 1 night in Dec 2024

10/10 Excellent

maria

Stayed 1 night in Dec 2024

8/10 Good

Robert

Stayed 1 night in Dec 2024

8/10 Good

Mahal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We transferred here before our trip the next day. Comfortable clean and right next to mall and public transportation. Staff was courteous.
Stayed 1 night in Nov 2024

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