The constant smell of marijuana on our floor, in the elevator was disgusting. When we checked in the person that was working said, “ oh it’s way too early there probably isn’t a room”. I had emailed with a Desiree at the property that was quite nice. This older lady was not her. She was more concerned about the orphaned cat that someone was handling in the lobby (unmasked). I informed the front desk later (2 nice younger ladies) that the smell of marijuana from our floor was noticeable through the masks. Someone we knew staying at this hotel commented about the “skunk” smell in their floor (yeah this property was clearly overrun with pot heads.) We called and asked to change rooms at 11 pm the second night because there were about 10 people in the room next door having a children’s bday party at 10:30 pm and screaming. They were Loudly carrying in for hours. Luckily we were given another room on the top floor and were able to get 5 hours of sleep before our long drive. I would never stay at this place again. When I checked out the lady was irritated and on her cell phone talking to someone about decorating. Must be hard to find good help. Honestly this place was gross. Worse than any budget motel I’ve stayed at.
Everyone qas friendly and kind ..the room we had and hotel overall was very hot.
Very nice hotel. Enjoyed my stay and in a good place for restaurants and groceries stores
Great location to I 795 for my meetings in Reisterstown
The TV didn't work and they told me to unplug and mess with the cords to get it to work it was as if they could care less. I got sick at night and they had no supplies for me to clean it, i expected house keeping to be gone but to have no cleaning supplies was inconsiderate.
Spacious room with a comfortable king. Close to food, movie theater, and lots of shops - with a car.
Nice hotel to stay in. The staff was very cordial and professional. The hotel location is ideal for anyone not familiar with the area due to the close proximity to restaurants and shopping.
Nice hotel with good breakfast. Convenient location.
Constant banging and knocking from either HVAC, piping or possible next door at cracker barrel. In any case always some type of noise all the time, including at night. The interior of closet wasn't put together, had to hang and set up hangers, not huge effort but subtle things that shouldn't have to put the effort into. Bed could have been a little firmer, got a nice back ache when I woke up. Was looking for cheap place for the night and got it.
Clean and comfortable hotel and rooms, although the chairs in the breakfast area need reupholstering or a deep clean but that's a minor issue.
I just did.There is nothing more to say. A very good experience over all.
Stayed there three nights. Comfortable beds, each with four pillows. Nice, fluffy comforters. Had a refrigerator and microwave in the room. Fitness center and pool, what more could we ask for? Front desk and Pam (breakfast chef) very attentive to our needs.
Dirty room needs a good cleaning dust piled up behind beds
The hotel was in a very good location very clean. & Staff was pleasant
The hotel was nice, good location. I enjoyed the stay there, I definitely will b staying there again
The hotel was nice and organized, my only complaint was that I was trying to get some customer service around 3am. But it's understandable because it was so early in the morning.
Unfortunately we were the room right next to the elevator. We heard dings all night long and did not sleep well at all. Hotel was clean and welcoming otherwise.
Located within 2 miles (3 km) of Foundry Row, Hampton Inn Baltimore/Owings Mills is within 3 miles (5 km) of Northwest Regional Park. This 105-room hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.
Savor a meal from the comfort of your room with room service.
Hampton Inn Baltimore/Owings Mills's 105 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free local calls and ironing boards are other standard amenities.
Guests of Hampton Inn Baltimore/Owings Mills have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
The constant smell of marijuana on our floor, in the elevator was disgusting. When we checked in the person that was working said, “ oh it’s way too early there probably isn’t a room”. I had emailed with a Desiree at the property that was quite nice. This older lady was not her. She was more concerned about the orphaned cat that someone was handling in the lobby (unmasked). I informed the front desk later (2 nice younger ladies) that the smell of marijuana from our floor was noticeable through the masks. Someone we knew staying at this hotel commented about the “skunk” smell in their floor (yeah this property was clearly overrun with pot heads.) We called and asked to change rooms at 11 pm the second night because there were about 10 people in the room next door having a children’s bday party at 10:30 pm and screaming. They were Loudly carrying in for hours. Luckily we were given another room on the top floor and were able to get 5 hours of sleep before our long drive. I would never stay at this place again. When I checked out the lady was irritated and on her cell phone talking to someone about decorating. Must be hard to find good help. Honestly this place was gross. Worse than any budget motel I’ve stayed at.
Everyone qas friendly and kind ..the room we had and hotel overall was very hot.
Thank you for staying at our hotel we would love to have you again.
Very nice hotel. Enjoyed my stay and in a good place for restaurants and groceries stores
Great location to I 795 for my meetings in Reisterstown
The TV didn't work and they told me to unplug and mess with the cords to get it to work it was as if they could care less. I got sick at night and they had no supplies for me to clean it, i expected house keeping to be gone but to have no cleaning supplies was inconsiderate.
Thank you for the feedback. We do apologize in reference to our response about the television and that we did not have any housekeeping supplies for you at night. This is something that I will address with housekeeping.
Thank you for choosing to stay with us here at the Hampton Inn Baltimore/Owings Mills, MD as we know you have several choices in the area. Thank you also for taking a moment of your time to complete the Guest Survey following your stay. We would love to have your feedback in order to educate our staff so that we can make your next stay with us a 5 out of 5! Thank you again for your loyalty as we do love having you here!
Thank you for choosing to stay with us here at the Hampton Inn Baltimore/Owings Mills, MD as we know you have several choices in the area. Thank you also for taking a moment of your time to complete the Guest Survey following your stay. We would love to have your feedback in order to educate our staff so that we can make your next stay with us a 5 out of 5! Thank you again for your loyalty as we do love having you here!
Spacious room with a comfortable king. Close to food, movie theater, and lots of shops - with a car.
Thank you for the feedback
Nice hotel to stay in. The staff was very cordial and professional. The hotel location is ideal for anyone not familiar with the area due to the close proximity to restaurants and shopping.
Please accept our apologies for all of the above issues. We will definitely look into all of these matters and make sure everything is highly improved.