Bathroom was nice
Customer service was nice, the room clean, the hotel it's self was quiet.
I liked the hotel location right near shopping mall and easy to on 795 and 695.. The breakfast options was ok. It would've been nice to non dairy milk and yogurt and fruit salad. It was a problem with the carpet in the hallway. It smelled like mildew.
The beds were awful, would not come back unless they replaced the beds.
Very quiet area
Thank you.
Bed was so comfortable. Loved it
The one and only complaint is the PARKING LOT. It has SOME VERY DARK SPOTS. However the parking is easy. Overall the stay was nice, and quiet, considering all the sports teams that were there. They were only heard when exiting and returning from their events. They were vere peaceful during breakfast. Proud of all those teams.
Enjoyed our stay.
Breakfast was not good. Same thing for at lease two days. No effort.
The constant smell of marijuana on our floor, in the elevator was disgusting. When we checked in the person that was working said, “ oh it’s way too early there probably isn’t a room”. I had emailed with a Desiree at the property that was quite nice. This older lady was not her. She was more concerned about the orphaned cat that someone was handling in the lobby (unmasked). I informed the front desk later (2 nice younger ladies) that the smell of marijuana from our floor was noticeable through the masks. Someone we knew staying at this hotel commented about the “skunk” smell in their floor (yeah this property was clearly overrun with pot heads.) We called and asked to change rooms at 11 pm the second night because there were about 10 people in the room next door having a children’s bday party at 10:30 pm and screaming. They were Loudly carrying in for hours. Luckily we were given another room on the top floor and were able to get 5 hours of sleep before our long drive. I would never stay at this place again. When I checked out the lady was irritated and on her cell phone talking to someone about decorating. Must be hard to find good help. Honestly this place was gross. Worse than any budget motel I’ve stayed at.
Everyone qas friendly and kind ..the room we had and hotel overall was very hot.
Very nice hotel. Enjoyed my stay and in a good place for restaurants and groceries stores
Great location to I 795 for my meetings in Reisterstown
The TV didn't work and they told me to unplug and mess with the cords to get it to work it was as if they could care less. I got sick at night and they had no supplies for me to clean it, i expected house keeping to be gone but to have no cleaning supplies was inconsiderate.
Located within 2 miles (3 km) of Foundry Row, Hampton Inn Baltimore/Owings Mills is within 3 miles (5 km) of Baltimore Sports & Novelty. This 105-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.
Free buffet breakfast is served each morning from 6:00 AM to 10:00 AM.
Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
Guests of Hampton Inn Baltimore/Owings Mills have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include conference space, coffee/tea in a common area, and a free grocery shopping service.
Bathroom was nice
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. Our housekeeping department works very hard to make things comfortable for your stay. If there is any other feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!
Customer service was nice, the room clean, the hotel it's self was quiet.
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. Our desire is to give you the best service possible and to make your stay as comfortable as possible, so we are encouraged to hear your comments about our service and room. If there is any other feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!
I liked the hotel location right near shopping mall and easy to on 795 and 695.. The breakfast options was ok. It would've been nice to non dairy milk and yogurt and fruit salad. It was a problem with the carpet in the hallway. It smelled like mildew.
In your survey you mentioned not having non-dairy options and the carpet smelling like mildew. We are deeply sorry for any inconveniences this may have caused you or your family during your stay. Hilton does try the have the best breakfast available to you at the Hamptons, but a non-dairy milk has not been chosen yet. Part of the reason may be due to other allergies. Most dairy alternatives are nut based. As for the carpet, once again, we sincerely apologize and will investigate the issue. If there are any additional comments you wish to share with us, we look forward to hearing your feedback. We welcome the opportunity to better serve you again in the future.
The beds were awful, would not come back unless they replaced the beds.
In your survey you mentioned the beds being uncomfortable. We know that having a comfortable mattress is one of the most important things in a stay because you need it to be relaxed and to have a good sleep. We will be replacing our mattresses soon, but unfortunately we know that this does not change the fact that you did not have a restful sleep. We are deeply sorry for the inconvenience this may have caused you or your family during your stay. If there are any additional comments you wish to share with us, we look forward to hearing your feedback. We welcome the opportunity to better serve you again in the future.
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. If there is any feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!
Very quiet area
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. We are glad that you found the area to be quiet and hope that it was relaxing here as well. If there is any other feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!
Thank you.
You are very welcome! We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. If there is any feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!
Bed was so comfortable. Loved it
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. Our goal is to help you have a relaxing stay so we are glad that the bed was comfortable for you. If there is any other feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!
The one and only complaint is the PARKING LOT. It has SOME VERY DARK SPOTS. However the parking is easy. Overall the stay was nice, and quiet, considering all the sports teams that were there. They were only heard when exiting and returning from their events. They were vere peaceful during breakfast. Proud of all those teams.
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. We do try to make sure that teams behave as much as possible, and we do not allow those that misbehave to return. As for parking, we can make a note for management about lighting. We do want our guests to feel safe. If there is any other feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. If there is any feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!