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Recent guest reviews

Never clean my room and called for room service during my 7 stays, but nobody answered the phone even I went to front desk for requirement, the front black girl was very rude and ignored my family, a lot of mosquitos around the parking lot, I was supposed to stay for 7 days, I checked out on fifth days and booked the other 2 days in different hotel. Bad experience in my whole life 😱😱😱

The room could have been nicer

Very convenient location, clean. Very basic and outdated, but for the price in that are is one of the best deals if you just need a place to sleep.

Pictures are misleading, reality is different. Breakfast lacked in quality and quantity.

Although staff were friendly, I would warn you that the hotel is nothing like what it looks in its pictures. The owners seem to be deceiving lying type of people. For the price you pay you expect something better. This experience was very ordinary and disappointing. Luckily we were here for only a day but if we would have to stay any longer we would have gone somewhere else. What I am upset about is they are deceiving their customers by posting pictures that are not realistic. You have a certain expectation when you pay a certain amount and see pictures and when reality falls far short it is very disappointing.

Great value for the money. Hotel Pentagon was one of the only hotels that offered free parking in the area of Arlington, VA. On top of that they provided a nice assortment of grab and go breakfast items, well beyond the standard granola bar. The rooms were very spacious though a bit dated decor-wise, but the beds were the most comfortable we had stayed on out of three hotels throughout the week. There were even two sinks: one in the shower room, and one outside vanity. The first room we checked into smelled like cigarette smoke (it’s a non-smoking property), but the front desk clerk found us another room and let us check it out before moving into it. We were very satisfied after that. It wasn’t a fancy place, but I would definitely stay again for the comfort and value offered (free breakfast and parking!) for under $100.

Excellent service

clean and organized

It's a quiet location but there's limited dining options within walking distance. They do offer a shuttle to a metro station but it only goes every 1/2 hour and somehow we missed a pick up several times even tho' we were at the correct spot on the 1/2 hour

Is good for the price, close to the National Mall, have a Breakfast include, I was there with mi family

The bathroom was inadequately equips No room around the sink to put supplies. No heat Water not hot enough. Not enough electric outlets. Breakfast was very good room was adequate. I could not open the safe. For a handicap room it was much too far from the office. We had to request bath towels daily we had 4 people staying and each day 3 towels were supplied

I booked this hotel and when I got here I was told they are over booked and I was pretty much on my Own at 10 Pm

Poor customer service. Will not plan to come back.

Staff was great, breakfast was great and a nice surprise, rooms were clean and comfortable beds. The hotel is old but they have done a good job on making it the best it can be! The price of the room was very reasonable. I would diffidently stay here again.

parking is right in front of your room, great for privacy and no need to walk. Also rooms where spacious with a very conferrable bed.

Roaches on the bed I have pictures . .................

S Glebe Rd Arlington VA

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within 2 miles (3 km) of Birchmere, Hotel Pentagon places you within a few miles (5 km) of Fashion Center at Pentagon City. This 3-star hotel has 199 rooms and welcomes guests with free breakfast, a 24-hour gym, and free in-room WiFi.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 7:00 AM to 9:00 AM. The onsite restaurant is perfect for a quick bite to eat.


Rooms

The 199 rooms have an array of amenities, including coffee makers, free local calls, and safes. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Ironing boards and wardrobes or closets are also standard.


Property features

At Hotel Pentagon, guests have access to a 24-hour gym, free WiFi in public areas, and a business center. If you drive, put free parking to good use. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, laundry facilities, and a gift shop.

Room options

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Deluxe Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

King Suite - Non Smoking

1 King Bed | Sleeps 2

Suite with One King Bed and Two Queen Beds

1 King Bed and 2 Queen Beds | Sleeps 6

Guest reviews for Hotel Pentagon

Everyone (24) Couples (6) Family (23)
1
Family with small children Business Business

Never clean my room and called for room service during my 7 stays, but nobody answered the phone even I went to front desk for requirement, the front black girl was very rude and ignored my family, a lot of mosquitos around the parking lot, I was supposed to stay for 7 days, I checked out on fifth days and booked the other 2 days in different hotel. Bad experience in my whole life 😱😱😱

By , from Columbia on Aug 30, 2021

3
Family

The room could have been nicer

By on Aug 24, 2021

Review comment responded on Aug 24, 2021

Dear Liz, Thank you for choosing the Hotel Pentagon and for posting a review on our behalf. We are sorry to learn that you experienced issues, which had a negative impact on your overall impression. Please stay with us again and give us another opportunity to exceed your expectations. Sincerely, Michael Hammond Asst. Director of Operations

3
Business Business

Very convenient location, clean. Very basic and outdated, but for the price in that are is one of the best deals if you just need a place to sleep.

By on Aug 13, 2021

Review comment responded on Aug 17, 2021

Dear Anonymous, Thank you for choosing the Hotel Pentagon and for posting a review on our behalf. We are sorry to learn that you experienced issues, which had a negative impact on your overall impression. Please stay with us again and give us another opportunity to exceed your expectations. Sincerely, Michael Hammond Asst. Director of Operations

2
Family Friends

Pictures are misleading, reality is different. Breakfast lacked in quality and quantity.

By on Aug 2, 2021

Review comment responded on Aug 3, 2021

Dear Anonymous, Thank you for choosing the Hotel Pentagon and for taking time to post a review of your stay on our behalf. We are sorry to learn that you experienced issues, which had a negative impact on your overall impression. Please visit us again in the future and give us an opportunity to exceed your expectations. Sincerely, Michael Hammond Asst. Director of Operations

2
Family with small children

Although staff were friendly, I would warn you that the hotel is nothing like what it looks in its pictures. The owners seem to be deceiving lying type of people. For the price you pay you expect something better. This experience was very ordinary and disappointing. Luckily we were here for only a day but if we would have to stay any longer we would have gone somewhere else. What I am upset about is they are deceiving their customers by posting pictures that are not realistic. You have a certain expectation when you pay a certain amount and see pictures and when reality falls far short it is very disappointing.

By on Aug 2, 2021

Review comment responded on Aug 3, 2021

Dear Anonymous, Thank you for choosing the Hotel Pentagon and for taking time to post a review of your stay on our behalf. We are sorry to learn that you experienced issues, which had a negative impact on your overall impression. Please visit us again in the future and give us an opportunity to exceed your expectations. Sincerely, Michael Hammond Asst. Director of Operations

4
Family

Great value for the money. Hotel Pentagon was one of the only hotels that offered free parking in the area of Arlington, VA. On top of that they provided a nice assortment of grab and go breakfast items, well beyond the standard granola bar. The rooms were very spacious though a bit dated decor-wise, but the beds were the most comfortable we had stayed on out of three hotels throughout the week. There were even two sinks: one in the shower room, and one outside vanity. The first room we checked into smelled like cigarette smoke (it’s a non-smoking property), but the front desk clerk found us another room and let us check it out before moving into it. We were very satisfied after that. It wasn’t a fancy place, but I would definitely stay again for the comfort and value offered (free breakfast and parking!) for under $100.

By on Jun 28, 2021

Review comment responded on Jun 29, 2021

Dear Anonymous, Thank you for choosing the Hotel Pentagon and for posting your review on our behalf. We hope you will stay with us every time you visit the area. Sincerely, Michael Hammond Asst. Director of Operations

5
Family

Excellent service

By on May 4, 2021

Review comment responded on May 4, 2021

Dear Anonymous Guest, Thank you for choosing the Hotel Pentagon and for posting such a great review on our behalf! We hope you stay with us every time you visit the area. Sincerely, Michael Hammond Asst. Director of Operations

2
Everyone

By on Apr 24, 2021

Review comment responded on May 4, 2021

Dear Anonymous Guest, Thank you for choosing the Hotel Pentagon. I'm sorry to learn that we didn't make a better impression on you during your stay with us. Please visit us again to give us another opportunity to meet all of your expectations. Sincerely, Michael Hammond Asst. Director of Operations

5
Family

clean and organized

By on Apr 1, 2021

Review comment responded on Apr 1, 2021

Dear Anonymous Guest, Thank you for choosing the Hotel Pentagon and for taking time to post such a nice review on our behalf. We hope that you stay with us every time you are in the area. Sincerely, Michael Hammond Assistant Director of Operations

3
Everyone

By on Jul 10, 2020

Review comment responded on Jul 10, 2020

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guest in the future. I hope you will consider staying with us again so that we can have another chance to provide you with superior experience.

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