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Recent guest reviews

Excellent location and hospitality.

Convenient to airport. Quick check in

Staff is super nice and the restaurants at the hotel Are great

Very close to the airport, great staff, close to metro, nice dining options and the room was very comfy!

Only four channels worked on the tv and they were very poor quality. After a very long day at the airport I really wanted to just lay down and watch tv… ion tv in black and white was my only option. The bed was comfortable enough but the tub was dirty.

Close to places of interest

I had requested a double bed room and I was offered a king. My and my friend had to share the bed. They didn’t even offer anything in exchange and said that the rooms go by first come first serve. If that was the case, I would not have made a reservation

Stuff

Average mid-price range hotel, but some rooms need repair.

Very old property, but convenient to airport with regular shuttle. No service in room for one week. If you needed towel etc had to go to front desk to pickup.

Location great.. but the hotel is a step up from a roadway inn. Internet sucks, no cable, parking expensive. Overall underwhelming

Good for transit in between flight. There some restaurants around but nothing pretty to walk or run.

Everything was nice staff was extremely friendly and helpful enjoyed my stay there

Was given a room in which the trash had not been emptied from the trash bin in both the main room and the bath room. Additionally, the room was not vacuumed and, worst of all, one of the two beds was not made up at all. Was too late at night (10:00 p.m.) to request a clean room as I had an early flight the next morning. When I told the receptionist about these issues the next morning, she explained that the room I received was one that was NOT supposed to have been issued to anyone the previous night.

I like that there is transportation and it is so close to DCA airport that I can walk to it (it's only about a mile away).

Clean, staff was very friendly and helpful. I will return again

Richmond Highway Arlington VA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Fitness center

Located in Crystal City within a mile (2 km) of Fashion Center at Pentagon City, Holiday Inn National Airport/Crystal City, an IHG Hotel is within 2 miles (3 km) of Birchmere. This 3.5-star hotel has 280 guestrooms and offers conveniences like 2 restaurants, free in-room WiFi, and a free airport shuttle.


Dining

Enjoy dining at one of 2 onsite restaurants including Fresh Kitchen, which specializes in American cuisine. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.


Rooms

32-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Refrigerators, coffee makers, and free newspapers are also standard. Housekeeping is available once per stay.


Property features

Renovated in 2016, Holiday Inn National Airport/Crystal City, an IHG Hotel offers a gym, free WiFi in public areas, and a conference center. If you drive, self parking is USD 28 per night, or you can take advantage of the free airport shuttle at scheduled times. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, a computer station, and free newspapers.

Room options

Standard Room, 2 Double Beds

2 Double Beds | Sleeps 4

Standard Room

1 Double Bed | 1 King Bed | Sleeps 2

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Standard Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Holiday Inn National Airport/Crystal City, an IHG Hotel

Everyone (25) Couples (10) Family (20)
5
Family

Excellent location and hospitality.

By on Sep 6, 2022

Review comment responded on Sep 6, 2022

Thank you for your feedback. We hope to welcome you back again.

4
Everyone

Convenient to airport. Quick check in

By , from Goldvein on Aug 8, 2022

Review comment responded on Aug 13, 2022

Thank you for your feedback and hope to see you again soon.

5
Partner Couples

Staff is super nice and the restaurants at the hotel Are great

By on Aug 5, 2022

Review comment responded on Aug 6, 2022

Thank you for your feedback. It's something our staff takes great pride in. We hope you will visit us again.

5
Partner Couples

Very close to the airport, great staff, close to metro, nice dining options and the room was very comfy!

By on Jul 6, 2022

Review comment responded on Jul 6, 2022

Thank you for your feedback and hope to see you again soon.

3
Family

Only four channels worked on the tv and they were very poor quality. After a very long day at the airport I really wanted to just lay down and watch tv… ion tv in black and white was my only option. The bed was comfortable enough but the tub was dirty.

By on Jul 2, 2022

Review comment responded on Jul 3, 2022

Thank you for choosing Holiday Inn National Airport Hotel during your visit to Crystal City, with so many hotels available, we appreciate you selecting Holiday Inn National Airport as your destination of choice. Thank you for taking the time to provide us with your feedback, guests like yourself help us improve our services. It is always disconcerting to hear that a guest did not find a stay to their liking or expectation; especially it is worrisome to hear that one of our team members would not provide you with personalized and welcoming service. I can assure you that this is not a norm for us and I wish that we had the opportunity to correct this prior to your departure. We always encourage our guests to bring any shortcomings to our attention so that we can take corrective measures. Our staff truly strives to ensure that each guest’s experience is exceptional and memorable and I hope that if you choose to return to us that you allow us to provide you with an enjoyable stay in the future. Please feel free to reach out to me directly and it will be my pleasure to personally oversee your stay with us in the future.

5
Everyone

By on Jun 3, 2022

4
Family

Close to places of interest

By on Apr 14, 2022

3
Friends Business Business

I had requested a double bed room and I was offered a king. My and my friend had to share the bed. They didn’t even offer anything in exchange and said that the rooms go by first come first serve. If that was the case, I would not have made a reservation

By , from Naples on Apr 12, 2022

5
Family

Stuff

By on Apr 4, 2022

5
Everyone

By on Apr 4, 2022

Holiday Inn National Airport/Crystal City, an IHG Hotel

2650 Richmond Highway, Arlington, VA 22202
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