Happy hour and breakfast and wonderful staff at breakfast grill and front desk. I liked the fact that no one entered the room after we checked in.
The property was fine. However, the front desk clerk did not tell me that I was getting a handicapped room fitted for wheelchair guests. I am not handicapped and that room could have been reserved for a guest who needed it.
It was clean in staff was very friendly happy hour was wonderful plenty of snacks n drinks to relax
Housekeeping never came while we were there. Dozens of screaming kids running around the halls, restaurants, elevators, workout facilities, with no adult supervision.....and no staff controlling it....throughout the day and night. This was the worst hotel experience of my life....never will go back
I saw nothing unique. The bath tub was dirty when my wife went to use it. The day we left, Saturday Oct 26, only one of three elevators was operating in the morning. No fix by noon when we left.
It was all good, just late arrival and early departure but all good
When we checked in, we were not asked if we would be patking overnight. After getting key, we went out to park and i noticed most of the other cars had parking passrs on dash. When we came back in, the person who took care of us was on the phone so we went to next counter and asked if we needed a parking pass, "yes and it will be $8". If we wouldn't have asked, our car would have been towed! Then, when we got to our room, there was no hot water. Maintenance came and determined that we were correct so they gave us another room. The original person from front desk was with maintenance worker and asked us why we turned him in to his manager regarding parking pass. My husband said, well you were on the phone so we couldn't ask you and you didnt tell us we needed a pass so what else should we have done?. The pillows are horrible and the sound of the a/c unit kept me up most of the night and it never actually got cool in the room. No hair dryer to be found. We have stayed in this hotel before and it was wonderful, this time...not so much. Will not be staying here again. The amount if money we spent FAR exceeded the standards of this hotel.
A very nice Hilton Embassy near airport. We always stay here.
Very nice hotel in a safe and convienent area. Visitors to the hotel were respectable and friendly. Staff was nice and helpful. Breskfast was somewhat below a typical Embassy Suites standard. We go for the breakfast, please don’t mess that up.
room was nice except the bath room shower was difficult to adjust plumbing issue with control knobs to get enough pressure you had to go 100% hot which was too hot to adjust temperature little pressure notified desk nothing was done paint pealing off of ceiling and curtain rod sloppy this bathroom need attention
Always a pleasant stay. Embassy Suites provides the amenities that we enjoy— indoor pool, excercise room, breakfast cooked to order at no extra charge, evening drinks and snacks
They had bugs coming up out of the bar and 1out of 3 of the main elevators was down over the weekend
Located 1.9 mi (3.1 km) from Guinness Open Gate Brewery & Barrel House, Embassy Suites by Hilton Baltimore at BWI Airport is within a 15-minute drive of M&T Bank Stadium. This 251-room, 3.5-star hotel welcomes guests with conveniences like an indoor pool, a free airport shuttle, and a fitness center.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or make new friends at the free daily manager's reception.
The 251 shared accommodations afford space to spread out with a separate bedroom, dining areas, and sitting areas. Guests can expect WiFi, wired Internet, and flat-screen TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Sofa beds, microwaves, and refrigerators are also standard.
Guests of Embassy Suites by Hilton Baltimore at BWI Airport have access to an indoor pool, a fitness center, and a spa tub. If you drive, self parking is USD 8 per day, or you can take advantage of the free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a sauna, WiFi in public areas, and conference space.
Happy hour and breakfast and wonderful staff at breakfast grill and front desk. I liked the fact that no one entered the room after we checked in.
The property was fine. However, the front desk clerk did not tell me that I was getting a handicapped room fitted for wheelchair guests. I am not handicapped and that room could have been reserved for a guest who needed it.
It was clean in staff was very friendly happy hour was wonderful plenty of snacks n drinks to relax
Housekeeping never came while we were there. Dozens of screaming kids running around the halls, restaurants, elevators, workout facilities, with no adult supervision.....and no staff controlling it....throughout the day and night. This was the worst hotel experience of my life....never will go back
