They need to renovate
The restaurant and spa were excellent. Calm atmosphere and being around the golf course really added to the resort feel.Staff was very friendly and accommodating. The property does need updated decor and some cosmetic upgrades of the facilities. This is what kept me from giving the highest rating
The property needs to be renovated.
They need to remodel there rooms
Property was beautiful, but being early spring we couldn’t take advantage of all that it offers. We will hopefully return with our kids to visit soon.
Nicely decorated, nice property, gym and very good food.
Property was aged and rooms were old. Something you would see in a motel 6
Very nice rooms, hall, around environment and dining room. Perfect service
Good hotel. Nice staff quick stay but for the money cheap
Cozy hotel with nice staff. Clean and neat. No minifridge. Stayed over Christmas and staff was available
Only complaints i could make are the hallways need carpet fixed. They were wrinkled, posing a trip hazard. Bathroom was large, shower was large and had tile seat. Water pressure and showerhead may be the worst I've used. But everything else was fine. Accompany pets nicely. My shih tzu loved it. He looked out the windows which had built-in dresser drawers, fridge, microwave and office space in my suite. My wife had no complaints. Room was really spacious. Workers are friendly. I didnt dine, but i saw they had a thanksgiving buffett. Bar and restaurant look nice and had some guy playing music saturday night. I'd book here again!
Attended a professional conference, staying the nite before. Very quiet and comfortable room. The conference area was also comfortable. I ate lunch in the hotel -- food was hot and tasty & wait staff were obviously experienced at serving many people in a relatively short time frame. It was a most pleasant experience!
I had reservations for 2 days when the temperature was 90 one day and 100 the next. I was given a room that had a broken AC. I reported it to the front desk. They never fixed it.The next day, I was given another room with an apology from the staff. The room was very nice. I was then given a bill for the rooms which were already paid for. Again, an apology from the staff for the mistake. I will think very hard before I stay at this hotel again.
We visited the resort as a weekend getaway. The initial room that was assigned was nice, but a loud baby next door was interfering with our relaxation. I brought the problem to the attention fo the desk manager who rectified the situation by providing another room that was an upgrade and in a quiet area. Both rooms were clean and hotel staff was very eager to fix the issue. We found the food served at the in house restaurant to be very good. Room service food was a bit less than perfect, but fine overall. My wife enjoyed the spa services and rated them very high compared to other experiences. Overall, we enjoyed our stay and have already talked about returning.
Aside from the fact that the hotel did not have our reservation and said they had no room for us at 1am in the morning, they did eventually come up with a room since we had aleady paid through [...]. That part was very frustrating. Not sure who was to blame the hotel or [...]. Our room was quite comfortable and the staff generally friendly and helpful. Room service was very economical, fast and quite good!
Stayed at the Turf Valley while visiting Old Town Ellicott City. The Hotel was more than we expected. The staff was very friendly and helpful and the room was large and well kept. We will be back here again.
Located 2.2 mi (3.6 km) from Waverly Woods Golf Club, Turf Valley Resort is within a 10-minute drive of other popular attractions like Patapsco Valley State Park. This 172-room, 3.5-star hotel welcomes business and leisure travelers with a golf course, a full-service spa, and a restaurant.
Enjoy a leisurely bite to eat at Alexandras Restaurant, the hotel's onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Start each morning with continental breakfast, available for a fee from 7:00 AM to 10:00 AM.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Guests of Turf Valley Resort have access to a golf course, a full-service spa, and an indoor pool. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include an outdoor pool, a 24-hour gym, and a sauna.
They need to renovate
The restaurant and spa were excellent. Calm atmosphere and being around the golf course really added to the resort feel.Staff was very friendly and accommodating. The property does need updated decor and some cosmetic upgrades of the facilities. This is what kept me from giving the highest rating
Thank you for your feedback. We will be undergoing a renovation of rooms in the near future. We are glad you enjoyed the restaurant, spa and resort feel. We hope you have the opportunity to visit again.
The property needs to be renovated.
Thank you for your feedback. I will share with the our management team to address these issues for the future.
They need to remodel there rooms
Thank you for your feedback and I will share it with our Director of Rooms. We hope you will consider staying with us again in the future.
Property was beautiful, but being early spring we couldn’t take advantage of all that it offers. We will hopefully return with our kids to visit soon.
We are happy you enjoyed your stay. We hope you visit again to enjoy the fun outdoor activities!
Nicely decorated, nice property, gym and very good food.
Thank you for your feedback. We are glad you enjoyed your stay and we look forward to your next visit!
Thank you for choosing Turf Valley Resort.
Property was aged and rooms were old. Something you would see in a motel 6
I'm disappointed to hear that your experience did not meet your wishes. As a family owned and operated business, excellence is something that we strive to achieve on a regular basis. Please know that we are extremely grateful for your business and look forward to the chance to host you again in the future. I have read through your comments and will take every step necessary to improve.
Thank you for choosing Turf Valley Resort. We appreciate your feedback and hope to welcome you back again soon.
Thank you for your feedback and I will share with our management team. We hope you have the opportunity to visit again.