It’s old and cheap. You get what you pay for and this hotel does not impress. But what do you expect for $50 dollars a night? It’s actually decent for the area and the price.
I like services and real friendly with all customer .real convenience for customer get breakfasts and coffee on morning thanks
A little old and run down, but clean and accommodating.
Shame on them they didn’t even have provision for clean drinking water. And I am just asking for some drinking water. Shame ! you can run hotel , but the front desk is like, “ sorry, we don’t have water”. the gym, airport shuttle, restaurant could be cherry on top to impress customers, but it’s the basic things that matters the most. and don’t tell me I can buy bottle water at the front desk. sorry I am not spending $2 for a half liter bottle of water and mostly I bring my water bottle . I just needed to refill. Thank you
The hotel is old and in need or renovations, the sheets was dirty and the cleaning staff still did not change the sheets after I complained. A manager had to come look at the problem. We were put in a smoking room, breakfast was only till 9am and the eggs were not edible...Walls are thin(can hear next room conversations). I would not recommend this hotel to anyone...
Friendly staff................................................
Older hotel but clean. Pleasant staff. Only 1 elevator worked so elevator wait time was long. Breakfast was also better than I thought it would be.
They screwed my reservation up. I initially booked Saturday through Monday morning. But ended up having to cancel one of the nights. Before I hung up the phone I asked the gentleman I spoke with specifically, “so I’m still good to check in for Saturday the 22nd?” He said that I was all set for that day. Then when I got there and it turned out he canceled the whole thing. And they were sold out so they couldn’t give me another room. Nothing against the girls that were there at the front desk. They were great. and the place didn’t seem like a horrible place. I just personally would never go back again just because it’s too risky. Fortunately, I was able to get a room not that far away. At a different hotel. But I would’ve been screwed if they were all sold out.
The people at the front desk are terrible. They will lie to get your money and then refuse to cancel the reservation you made solely based on your discussion with them. They have people who do not work at the front desk answering the phones and giving out false information.
Staff in front desk are excellent.! Nice lobby, nice breakfast room But the breakfast food always empty !!!! But we love this hotel anyway
Check in suppose to be 3 pm but room wasn’t ready, had to wait. Dated. Hair dryer didn’t work.
WE WERE VICTIMS OF CREDIT CARD FRAUD AT THIS LOCATION. DO NOT BOOK THIS HOTEL. YOU ARE WARNED.
Clarion Hotel BWI Airport Arundel Mills places you within a 10-minute drive of popular sights such as Arundel Mills Mall and Maryland Live Casino. This 132-room, 3-star hotel welcomes guests with a restaurant, a 24-hour fitness center, and free in-room WiFi.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service.
Clarion Hotel BWI Airport Arundel Mills's 132 rooms provide coffee makers, free newspapers, and safes. 27-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.
Guests of Clarion Hotel BWI Airport Arundel Mills enjoy a 24-hour fitness center, free WiFi in public areas, and conference space. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free newspapers.
It’s old and cheap. You get what you pay for and this hotel does not impress. But what do you expect for $50 dollars a night? It’s actually decent for the area and the price.
I like services and real friendly with all customer .real convenience for customer get breakfasts and coffee on morning thanks
A little old and run down, but clean and accommodating.
Shame on them they didn’t even have provision for clean drinking water. And I am just asking for some drinking water. Shame ! you can run hotel , but the front desk is like, “ sorry, we don’t have water”. the gym, airport shuttle, restaurant could be cherry on top to impress customers, but it’s the basic things that matters the most. and don’t tell me I can buy bottle water at the front desk. sorry I am not spending $2 for a half liter bottle of water and mostly I bring my water bottle . I just needed to refill. Thank you
The hotel is old and in need or renovations, the sheets was dirty and the cleaning staff still did not change the sheets after I complained. A manager had to come look at the problem. We were put in a smoking room, breakfast was only till 9am and the eggs were not edible...Walls are thin(can hear next room conversations). I would not recommend this hotel to anyone...
Friendly staff................................................
Older hotel but clean. Pleasant staff. Only 1 elevator worked so elevator wait time was long. Breakfast was also better than I thought it would be.
Thank you for taking the time to share your experience with us. We greatly appreciate your feedback and would love to have you with us again!
Thank you for taking a moment to share your experience. I am happy to hear you found your recent stay with us and staff services up to your liking I will be certain to recognize them with a token of my sincere appreciation. Thank You