There was no soap in the dispenser and the cooling unit was very loud and had to be turned off to sleep.
Restaurant closed and bar limited hours due to staffing shortages
No matter where I stay it’s always good
Trash
Hotel has a nice design. The room was not very clean. Plumbing issues with sink in room #1. They moved us in room #2 and there were more plumbing issues- the water leak on the bathroom floor from somewhere.
Awesome night staff. Shon, bus driver, chef and bartender, was the most open and kind person. Highly recommend staying here
Food took over two hours and the food and phone number didn’t correspond with the hotel. It was for the Hilton! Even my wake up call was set up over at the Hilton. Piss poor!
Everything was perfect. The whole vibe in there with pool table, bar, and lounge area was great. So glad I chose this place to stay. I will be back in my future adventures.
Always feels like home. Such a fun place and the entire staff are awesome and accommodating
I recently had to travel with my dog and decided to stay here since they allow pets. In the past I have avoided staying in hotels that allow dogs (and traveling with my dog) because I don’t know how clean other people are with their dogs. I now know that is good practice. I am pretty sure they put me in the “dog room.” The carpet was dirty and the shower was dingy. It was just an overall feeling of gross in the room. I toughed it out because I was in town for an event and didn’t spend much time in the room (only stayed one night). I checked out at 9am the next day because I couldn’t stand being in the room. Check out wasn’t until 12pm.
The rooms were modern but had no microwave and a very tiny fridge.
Don't expect a working phone in your room, and if it's not working don't expect them to replace it.
Aloft BWI Baltimore Washington International Airport places you within a 15-minute drive of popular attractions such as Oriole Park at Camden Yards and Maryland Live Casino. This 3-star hotel has 155 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Get a pick-me-up at the coffee shop/cafe. Start each morning with self-serve breakfast, available for a fee from 6:00 AM to 10:30 AM.
All 155 air-conditioned rooms feature iPod docks, refrigerators, and coffee makers. Guests can expect 42-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and designer toiletries. Safes, ironing boards, and desks are other standard amenities.
Aloft BWI Baltimore Washington International Airport features a gym, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking, along with a free airport shuttle (available on request). Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a meeting room, a computer station, and express check-in.
There was no soap in the dispenser and the cooling unit was very loud and had to be turned off to sleep.
Restaurant closed and bar limited hours due to staffing shortages
Apologies for the issues you experienced. Thank you for your valuable feedback.
No matter where I stay it’s always good
Appreciate your feedback Duane. Come back again soon.
Trash
I am sorry to hear and see feedback like this and will share it with our team.
Hotel has a nice design. The room was not very clean. Plumbing issues with sink in room #1. They moved us in room #2 and there were more plumbing issues- the water leak on the bathroom floor from somewhere.
Thank you for sharing your feedback regarding your stay. These issues will be addressed with the team to better serve you and others in the future.
So glad to see a perfect score.
Thanks for sharing your feedback.
Awesome night staff. Shon, bus driver, chef and bartender, was the most open and kind person. Highly recommend staying here
Thank you for staying with us and sharing your feedback. I will share these comments with the team.
Apologies for the issues you experienced. Thank you for your valuable feedback.