It was ok
Although the hotel is very clean but everything in the room is so old. The room looks dark and gloomy. The room is handicapped accessible with 2 beds but it only has one ceiling light. The lamp has no lightbulb. The toilet is not working so the water keeps running. I have to play with the handle so the water would stop because if the water doesn’t stop, you cannot flush again. It is so inconvenient each time that I have to go to the restroom.
The 2 front desk staff I dealt with were excellent.
Heather flowers staff was amazing. The pool was not open. None of the ice makers worked on floor a d always had to wait for front desk. I wish I knew pool was not open when I booked a d guys smelled horrible. There was also something gross on my ceiling in room. Any type of monetary refund would be great. I usually always enjoy my stays at Hilton garden.
Not enough choices for breakfast
Check in was great. The staff was warm and friendly she had a great personality! Room was clean snd sanitized. Great amenities nearby.
The stay was great and the staff was very helpful
convenient location to restaurants and shopping, quiet, and safe neighborhood
Nice, specious and clean room. They could be less stingy about putting a few more pouches of Sugar for coffees, and 1 complementary bottle per room only on 1st day. They actually cost less then 50 cents.
We didn’t appreciate being put in a room directly over a high school graduation party in one of the conference rooms, WITH MUSIC, that went until midnight!!
Hotel housekeeping staff starts early, and lets the room doors slam constantly. Boom ! shakes the whole floor. Probably from cheap construction. Breakfast buffet @$10.95, are you serious? The breakfast looked sad, did`nt see but one couple having it. At least the Hampton Inn includes breakfast.
Clean free parking staff members are polite and friendly
Poor service. Bathroom not working. Unresponsive staff.
Hotel maintain in good condition. We did't notice about morning breakfast that was included or not.
We set the thermostat at 65 for sleeping and it did not work. With temps around 75 we did not sleep well. We told the front desk in the morning and the clerk said he'd have it taken care of but the second night the same thing happened. We did not sleep well. We would not go back again.
After 2 days in the car driving from Florida, it was nice to know that a clean, comfortable room was waiting for us. Staff is great too. We have stayed there a number of time and will do so again when in the Baltimore area.
Nice hotel close to the event we were going. The hotel staff was courteous and welcoming.
We get there late but everything was ready and had a good time. We like everything during our visit
Hilton Garden Inn Columbia is located 2.5 mi (4 km) from Blandair Regional Park and within a 10-minute drive of Arundel Mills Mall. This 98-room, 3-star hotel welcomes guests with conveniences like an indoor pool, free self parking, and a gym.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a to-go breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
36-inch TVs come with cable channels and pay movies, and guests can stay connected with free wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
At Hilton Garden Inn Columbia, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a spa tub, a 24-hour business center, and a meeting room.
It was ok
Although the hotel is very clean but everything in the room is so old. The room looks dark and gloomy. The room is handicapped accessible with 2 beds but it only has one ceiling light. The lamp has no lightbulb. The toilet is not working so the water keeps running. I have to play with the handle so the water would stop because if the water doesn’t stop, you cannot flush again. It is so inconvenient each time that I have to go to the restroom.
The 2 front desk staff I dealt with were excellent.
Heather flowers staff was amazing. The pool was not open. None of the ice makers worked on floor a d always had to wait for front desk. I wish I knew pool was not open when I booked a d guys smelled horrible. There was also something gross on my ceiling in room. Any type of monetary refund would be great. I usually always enjoy my stays at Hilton garden.
Not enough choices for breakfast
Check in was great. The staff was warm and friendly she had a great personality! Room was clean snd sanitized. Great amenities nearby.
The stay was great and the staff was very helpful
convenient location to restaurants and shopping, quiet, and safe neighborhood
