The setting of this hotel is wonderful....near many things but isolated with large grounds around it. Transportation is provided to anywhere within a 3 mile radius. The entire staff is very friendly and pleasant always with a smile and wanting to serve you.
I stayed Nov. 10-12. The front desk was super friendly and quick upon check-in. The room was really nice, clean, updated and comfortable. The only issue was on Friday night after 6pm was a bit of an issue. Several elevators were not working, so I waited over 15 minutes for an elevator. When it did ...
If you want outstanding service, awesome health club, incredible service then this is hotel for you.
Came in late after being stuck on 610 for hours and just wanted to eat in room. Menu stated they cooked until midnight. 11:40, I call and no one answers, so it rings thru to guest services who promised the kitchen would return my call by midnight. Welllll, I called after midnight after waiting.... ...
I decided to go to game 4 of the 2017 World Series at the last minute. Of course all of the hotels within walking distance of Minute Maid Park were sold out. So I got on Orbitz and requested a room in the best hotel in Houston. The St Regis filled both those requirements.
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