Crowne Plaza Houston Med Ctr-Galleria Area by IHG

3.5 star property
Hotel with an outdoor pool, in the vicinity of Houston Natural Science Museum

Choose dates to view prices

Photo gallery for Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Standard Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, laptop workspace
Meeting facility
Exterior
Serves breakfast, lunch, and dinner
Point of interest

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Parking available
  • Pool

Explore the area

View in a map
2712 Southwest Fwy, Houston, TX, 77098
  • Place, Richmond Avenue
    ‪5 min walk‬
  • Place, Greenway Plaza
    ‪7 min walk‬
  • Place, Lakewood Church
    ‪18 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬

Room options

Standard Room, 1 King Bed

7.6 out of 10
Good
(35 reviews)
  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(61 reviews)
  • 430 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room

8.4 out of 10
Very good
(11 reviews)
  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed (Worklife)

7.8 out of 10
Good
(20 reviews)
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (WorkLife)

8.0 out of 10
Very good
(11 reviews)
  • 430 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

7.2 out of 10
Good
(5 reviews)
  • 850 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Houston

Located in Greenway Plaza-Upper Kirby, Crowne Plaza Houston Med Ctr-Galleria Area by IHG is within a few miles (5 km) of popular sights such as Houston Natural Science Museum and Children's Museum of Houston. This 354-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Richmond Avenue - 5 min walk - 0.3 miles
  • Greenway Plaza - 7 min walk - 0.4 miles
  • Color Factory Houston - 8 min walk - 0.5 miles
  • Westheimer Road - 13 min walk - 0.7 miles
  • Lakewood Church - 18 min walk - 1.0 mile

Getting around

  • Wheeler Station - 5 min drive
  • Houston Station - 21 min drive
  • Houston William Hobby Airport (HOU) - 35 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Twin Peaks - ‬6 min walk
  • ‪IHOP - ‬7 min walk
  • ‪Dessert Gallery Bakery & Cafe - ‬7 min walk

About this property

Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Hotel with an outdoor pool, in the vicinity of Houston Natural Science Museum
Guests of Crowne Plaza Houston Med Ctr-Galleria Area by IHG have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 25.00 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and Tempur-Pedic beds with premium bedding ensure a restful night. Coffee makers, free local calls, and ironing boards are also standard.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 19 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 2712 Bistro and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business center
  • 8 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • High-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 19 per person
  • Covered self parking fee: USD 25.00 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Houston River
Crowne Plaza Houston River Oaks
Crowne Plaza Oaks Houston
Crowne Plaza River Houston
Crowne Plaza River Oaks
Crowne Plaza River Oaks Hotel
Crowne Plaza River Oaks Hotel Houston
Crowne Plaza River Oaks Houston
Houston Crowne Plaza
River Oaks Crowne Plaza Houston
Crowne Plaza Houston River Oaks Hotel Houston
Crowne Plaza Houston River Oaks Hotel

Frequently asked questions

Is free cancellation available at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

Crowne Plaza Houston Med Ctr-Galleria Area by IHG offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

As of Dec 7, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Houston Med Ctr-Galleria Area by IHG on Dec 15, 2025 start from $63.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

This hotel is situated in Greenway Plaza-Upper Kirby within a 10-minute walk of Richmond Avenue and Color Factory Houston. You'll also find NRG Stadium and Westheimer Road within a short drive.

Is there parking available at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

Yes, secured parking is offered for USD 25.00 per day with in/out privileges. Accessible parking is also available for guests.

Does Crowne Plaza Houston Med Ctr-Galleria Area by IHG include a casino on the premises?

No, Crowne Plaza Houston Med Ctr-Galleria Area by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Crowne Plaza Houston Med Ctr-Galleria Area by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Crowne Plaza Houston Med Ctr-Galleria Area by IHG feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza Houston Med Ctr-Galleria Area by IHG serves buffet breakfast for a surcharge each morning at 2712 Bistro and Bar.

Will Crowne Plaza Houston Med Ctr-Galleria Area by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Houston Med Ctr-Galleria Area by IHG though service animals are welcome.

Are there connecting rooms at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

The closest major airport to Crowne Plaza Houston Med Ctr-Galleria Area by IHG is Houston William Hobby Airport (HOU), which is 19.7 mi away (35 minutes by car). Another top airport is Houston, TX (EFD-Ellington Field), which is located 29.9 mi away (40-minute drive).

Can I book a room with a balcony at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

No, there aren't any guestrooms with balconies at Crowne Plaza Houston Med Ctr-Galleria Area by IHG.

Does Crowne Plaza Houston Med Ctr-Galleria Area by IHG have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Crowne Plaza Houston Med Ctr-Galleria Area by IHG.

Crowne Plaza Houston Med Ctr-Galleria Area by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 580 out of 1246 reviews
Rating 8 - Good. 240 out of 1246 reviews
Rating 6 - Okay. 169 out of 1246 reviews
Rating 4 - Poor. 116 out of 1246 reviews
Rating 2 - Terrible. 141 out of 1246 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Stayed 1 night in Nov 2025

10/10 Excellent

David

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and common areas, good amenities and friendly staff.
Stayed 3 nights in Oct 2025

8/10 Good

ilkin

Stayed 5 nights in Nov 2025

2/10 Terrible

Claudia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I recently visited this hotel and had a somewhat mixed experience. The facilitator was okay. However, the front desk staff at check-in fell short. They seemed annoyed, provided short answers without making eye contact. For a hotel reception, I'd expect a warmer welcome. Hopefully, they can work on improving their customer service skills.
Stayed 1 night in Oct 2025

6/10 Okay

Ricardo, Los Angeles

Disliked: Cleanliness, property conditions & facilities
Had a big water bug roach in my room and the neighbors kept slamming the doors all day and night.
Stayed 3 nights in Oct 2025

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best bed we have slept on, our waiter for breakfast needs help or a pay rise !
Stayed 2 nights in Sep 2025

10/10 Excellent

Nygul

Stayed 1 night in Aug 2025

10/10 Excellent

Nygul

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and clean rooms !
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay.
Stayed 1 night in Sep 2025

6/10 Okay

Jayashri

Stayed 1 night in Aug 2025

8/10 Good

SHAUNA

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Over all stay was fine. A bit of a hiccup at the front desk but didn’t entertain the attitude. The rooms are nice. There was a fan in the hall to dry wet carpet that had a bit of a smell. Bothered my husband’s breathing a little.
Stayed 1 night in Sep 2025

2/10 Terrible

Shaun

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to Crowne for accommodating me with a new room after finding bugs in the initial room i purchased. One of the evening staff members, A lady to be specific (6-7pm on September 3rd), was extremely rude talking over me, not accommodating to room service. Additionally I would be woken up by room service continuously even after having the Do not disturb sign on my door. Nonetheless, I made the best out of my short stay by ordering my favorite meals. I do not recommend.
Stayed 3 nights in Sep 2025

4/10 Poor

Linet

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Make it known that you parking is to be paid for. Having bad knee & no working elevator & have to go up & down the stairs (3 levels) was a horrible experience. If I had seen parking wasn’t included in the rental stay would have kept searching that little information would and is very important to be given before one proceeds in booking
Stayed 1 night in Aug 2025

8/10 Good

Jannah

Traveled with family
Liked: Amenities
The room was clean. We literally just got the room to sleep after a concert. Front desk lady acted like she hated her job...i dont remember her name but she referred to herself as Ms . Whatever.
Stayed 1 night in Aug 2025

2/10 Terrible

Ashley

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was mildew that was painted over and leaks everywhere the elevator was leaking water everywhere
Stayed 2 nights in Aug 2025

4/10 Poor

Kathya, Houston

Not my type
Stayed 1 night in Aug 2025

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The elevator was not in service from the car garage. Going up and down flights with luggage and a baby was not cool
Stayed 3 nights in Aug 2025

6/10 Okay

Marissa

Liked: Cleanliness, property conditions & facilities

Too expensive

Bathroom shower head was strange. I paid over $400 for two nights, which is not the price I thought I was getting. I was told breakfast was included for my stay then told it actually wasn’t. The $25 a night hidden fee for parking was also unexpected. I will choose elsewhere next time.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sebastian M

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Aug 2025

10/10 Excellent

Tetiana

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 1 night in Sep 2025

4/10 Poor

Holly

Liked: Cleanliness
Disliked: Staff & service
Toilet would not flush and kept getting clogged. We called the front desk and was told they couldn’t find a plunger or maintenance. Finally they switched us to a new room at midnight after we requested it.
Stayed 1 night in Aug 2025

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Maximiliano

Stayed 1 night in Aug 2025

6/10 Okay

Alondra

Disliked: Staff & service
Stayed 3 nights in Aug 2025