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Crowne Plaza Houston Med Ctr-Galleria Area by IHG

3.5 star property
Hotel with an outdoor pool, in the vicinity of Houston Natural Science Museum

Choose dates to view prices

Photo gallery for Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Exterior
Serves breakfast, lunch, and dinner
Standard Room, 1 King Bed | Room amenity
Point of interest

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Parking available
  • Pool

Explore the area

View in a map
2712 Southwest Fwy, Houston, TX, 77098
  • Place, Richmond Avenue
    ‪5 min walk‬
  • Place, Greenway Plaza
    ‪7 min walk‬
  • Place, Lakewood Church
    ‪18 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed

7.6 out of 10
Good
(35 reviews)
  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(62 reviews)
  • 430 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(11 reviews)
  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Worklife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed (Worklife)

7.8 out of 10
Good
(20 reviews)
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (WorkLife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds (WorkLife)

8.0 out of 10
Very good
(11 reviews)
  • 430 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Junior Suite, 1 King Bed

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Suite, 1 Bedroom

7.2 out of 10
Good
(5 reviews)
  • 850 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Houston

Located in Greenway Plaza-Upper Kirby, Crowne Plaza Houston Med Ctr-Galleria Area by IHG is within a few miles (5 km) of popular sights such as Houston Natural Science Museum and Children's Museum of Houston. This 354-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Richmond Avenue - 5 min walk - 0.3 miles
  • Greenway Plaza - 7 min walk - 0.4 miles
  • Color Factory Houston - 8 min walk - 0.5 miles
  • Westheimer Road - 13 min walk - 0.7 miles
  • Lakewood Church - 18 min walk - 1.0 mile

Getting around

  • Wheeler Station - 5 min drive
  • Houston Station - 21 min drive
  • Houston William Hobby Airport (HOU) - 35 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Twin Peaks - ‬6 min walk
  • ‪IHOP - ‬7 min walk
  • ‪Dessert Gallery Bakery & Cafe - ‬7 min walk

About this property

Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Hotel with an outdoor pool, in the vicinity of Houston Natural Science Museum
Guests of Crowne Plaza Houston Med Ctr-Galleria Area by IHG have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 25.00 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and Tempur-Pedic beds with premium bedding ensure a restful night. Coffee makers, free local calls, and ironing boards are also standard.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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Dec 20 - Dec 21
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 19 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 2712 Bistro and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business center
  • 8 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • High-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 19 per person
  • Covered self parking fee: USD 25.00 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Houston River
Crowne Plaza Houston River Oaks
Crowne Plaza Oaks Houston
Crowne Plaza River Houston
Crowne Plaza River Oaks
Crowne Plaza River Oaks Hotel
Crowne Plaza River Oaks Hotel Houston
Crowne Plaza River Oaks Houston
Houston Crowne Plaza
River Oaks Crowne Plaza Houston
Crowne Plaza Houston River Oaks Hotel Houston
Crowne Plaza Houston River Oaks Hotel

Frequently asked questions

Is free cancellation available at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

Crowne Plaza Houston Med Ctr-Galleria Area by IHG offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

As of Dec 14, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Houston Med Ctr-Galleria Area by IHG on Dec 18, 2025 start from $67.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

This hotel is situated in Greenway Plaza-Upper Kirby within a 10-minute walk of Richmond Avenue and Color Factory Houston. You'll also find NRG Stadium and Westheimer Road within a short drive.

Will I be able to park at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

Yes, secured parking is offered for USD 25.00 per day with in/out privileges. Accessible parking is also available for guests.

Does Crowne Plaza Houston Med Ctr-Galleria Area by IHG include a casino on the premises?

No, Crowne Plaza Houston Med Ctr-Galleria Area by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Crowne Plaza Houston Med Ctr-Galleria Area by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Crowne Plaza Houston Med Ctr-Galleria Area by IHG feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza Houston Med Ctr-Galleria Area by IHG serves buffet breakfast for a surcharge each morning at 2712 Bistro and Bar.

Will Crowne Plaza Houston Med Ctr-Galleria Area by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Houston Med Ctr-Galleria Area by IHG though service animals are welcome.

Does Crowne Plaza Houston Med Ctr-Galleria Area by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

The closest major airport to Crowne Plaza Houston Med Ctr-Galleria Area by IHG is Houston William Hobby Airport (HOU), which is 19.7 mi away (35 minutes by car). Another top airport is Houston, TX (EFD-Ellington Field), which is located 29.9 mi away (40-minute drive).

Are there rooms with balconies at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

No, there aren't any guestrooms with balconies at Crowne Plaza Houston Med Ctr-Galleria Area by IHG.

Does Crowne Plaza Houston Med Ctr-Galleria Area by IHG have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Crowne Plaza Houston Med Ctr-Galleria Area by IHG.

Crowne Plaza Houston Med Ctr-Galleria Area by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 588 out of 1263 reviews
Rating 8 - Good. 243 out of 1263 reviews
Rating 6 - Okay. 172 out of 1263 reviews
Rating 4 - Poor. 119 out of 1263 reviews
Rating 2 - Terrible. 141 out of 1263 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Stayed 1 night in Nov 2025

10/10 Excellent

David

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and common areas, good amenities and friendly staff.
Stayed 3 nights in Oct 2025

8/10 Good

ilkin

Stayed 5 nights in Nov 2025

2/10 Terrible

Claudia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I recently visited this hotel and had a somewhat mixed experience. The facilitator was okay. However, the front desk staff at check-in fell short. They seemed annoyed, provided short answers without making eye contact. For a hotel reception, I'd expect a warmer welcome. Hopefully, they can work on improving their customer service skills.
Stayed 1 night in Oct 2025

6/10 Okay

Ricardo, Los Angeles

Disliked: Cleanliness, property conditions & facilities
Had a big water bug roach in my room and the neighbors kept slamming the doors all day and night.
Stayed 3 nights in Oct 2025

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Martin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Knocking On my door rudely asking me to get out and went ahead and charged me extra
Stayed 2 nights in Sep 2025

10/10 Excellent

Traylon

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 2 nights in Sep 2025

10/10 Excellent

Loria

Stayed 1 night in Sep 2025

8/10 Good

Ken

Stayed 1 night in Sep 2025

4/10 Poor

Sasji

Stayed 1 night in Aug 2025

8/10 Good

Ken

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable

They kindly accommodated my request to add an extra night's stay (though the next morning's front desk staff hadn't been informed. He promptly rebooked it for me). While the water dispenser at the front desk was out of order, I had a comfortable stay overall.
Stayed 1 night in Sep 2025

6/10 Okay

Jeff

Stayed 2 nights in Aug 2025

6/10 Okay

Anah

Traveled with partner
Liked: Cleanliness, amenities
The towels had a funny smell and the ac was in and out, the ceiling in the bathroom had a leak. Some of the staff were great. But I was caught off guard by the $50 a night incidental deposit.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jeneva

Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
20 minutes from toyota center & dakin park
Stayed 1 night in Sep 2025

6/10 Okay

Jose

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Alejandro

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very friendly and the room very good!
Stayed 1 night in Sep 2025

10/10 Excellent

ann marie, South river

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was welcoming clean and smells great easy check in and out pool area wasn't welcoming need a little brightness and warmth.
Stayed 1 night in Sep 2025

10/10 Excellent

Kendrick

Stayed 1 night in Sep 2025

2/10 Terrible

Sheneka

Traveled with group
Disliked: Staff & service, property conditions & facilities

The wrong room!

We were given the wrong room! We walked in on man. Just imagine how bad that could've turned out. Then as we were headed to the desk to complain about it other customers were going through the same thing. I'll never stay there again
Stayed 2 nights in Sep 2025

10/10 Excellent

Emone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

A'licia

Stayed 4 nights in Sep 2025

10/10 Excellent

Demesha

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kristian service was excellent
Stayed 2 nights in Sep 2025

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