The property is a beautiful place to be and it's really clean and quiet. What I don't like in the property is the level of security. The security there is very poor for a good property like that. My car was broken into and money was stolen right Infront of the property. They need to increase their security.
Service was great. We loved the breakfast. The gentleman who made the omelets in the mornings was especially friendly and jovial. The room was clean and beautiful, as was the entire property. Our daughter loved the pool and we appreciated that it was heated. The food from the kitchen was also excellent and fast. Overall a great stay.
The staff was extremely friendly, the hotel was great as usual
Our stay was excellent. The hotel was nice, clean, and quiet. Happy hour had a nice selection. Breakfast was excellent, nice selection of food. Staff was very accommodating due to the current pandemic. James our waiter was very polite and professional.
Nice location not in the midst of Houston’s hustle and bustle but close enough. The only negative was the pool. Very small and didn’t like that it looks out onto the front of the property. Kinda makes you feel like you’re in a fishbowl.
Love everything about it. Always my go to hotel. Breakfast and happy hour my favorite. I didn’t care too much for the scrambled eggs but the omelettes are really good.
Awesome. Nice location, clean, friendly staff, excellent service.
Beautiful and clean property with very polite and friendly staff
VERY nice hotel! It is fairly new and their customer service is excellent. Greeted upon arrival and catered to our every need as we traveled with our 2 year old. The Manager's Reception is something we really enjoy. They had tasty treats to compliment the beverages. Wish we would have known about the indoor heated pool (I"m just just looked over it in description), very nice touch! Comfortable bed and nice to have a sink/refrigerator/microwave as well as a little sitting area. We will definitely come back!!
!!! Great property, great check in! Friendly service!!
Didn’t make up room one day of our stay had to go down and request towels which were brought up later
I had a great experience and was also able to check in early
Nice, new hotel that is very clean and mostly comfortable.
Pleasant experience- from smooth check in to enjoyable complimentary social time and first class breakfast
They never come to clean the rooms! I stayed 3 nights & had to call multiple times to have my room cleaned.
New look and feel. The Embassy Suites reception and breakfast were the usual top shelf experience.
Located in George Bush Park/Eldridge, Embassy Suites by Hilton Houston West - Katy is 1.2 mi (1.9 km) from TopGolf Houston and within a 10-minute drive of other popular attractions like Ashton Gardens. This 208-room, 3.5-star hotel welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.
Free cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:30 AM. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception.
49-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include sofa beds, refrigerators, and microwaves. Housekeeping is available on request.
At Embassy Suites by Hilton Houston West - Katy, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. There's free parking and a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and express check-in.
The property is a beautiful place to be and it's really clean and quiet. What I don't like in the property is the level of security. The security there is very poor for a good property like that. My car was broken into and money was stolen right Infront of the property. They need to increase their security.
Service was great. We loved the breakfast. The gentleman who made the omelets in the mornings was especially friendly and jovial. The room was clean and beautiful, as was the entire property. Our daughter loved the pool and we appreciated that it was heated. The food from the kitchen was also excellent and fast. Overall a great stay.
The staff was extremely friendly, the hotel was great as usual
That's great! Thank you!
Thanks!
Thank you for the great review!
Our stay was excellent. The hotel was nice, clean, and quiet. Happy hour had a nice selection. Breakfast was excellent, nice selection of food. Staff was very accommodating due to the current pandemic. James our waiter was very polite and professional.
Thank you for being our guest! At the time of your stay we were operating with pretty severely limited amenities due to government imposed COVID-19 restrictions. I am sorry we did not meet your expectations for a perfect score. We are slowly reopening some amenities at the time of this post. I hope you come back to see us again when things return to normal and I hope that is soon! Stay safe out there!
Nice location not in the midst of Houston’s hustle and bustle but close enough. The only negative was the pool. Very small and didn’t like that it looks out onto the front of the property. Kinda makes you feel like you’re in a fishbowl.
Love everything about it. Always my go to hotel. Breakfast and happy hour my favorite. I didn’t care too much for the scrambled eggs but the omelettes are really good.
Awesome. Nice location, clean, friendly staff, excellent service.
Thank you so much for your feedback!