Skip to main content
Beginning of main content

Recent guest reviews

The staff was extremely friendly, the hotel was great as usual

Our stay was excellent. The hotel was nice, clean, and quiet. Happy hour had a nice selection. Breakfast was excellent, nice selection of food. Staff was very accommodating due to the current pandemic. James our waiter was very polite and professional.

Nice location not in the midst of Houston’s hustle and bustle but close enough. The only negative was the pool. Very small and didn’t like that it looks out onto the front of the property. Kinda makes you feel like you’re in a fishbowl.

Love everything about it. Always my go to hotel. Breakfast and happy hour my favorite. I didn’t care too much for the scrambled eggs but the omelettes are really good.

Awesome. Nice location, clean, friendly staff, excellent service.

Beautiful and clean property with very polite and friendly staff

VERY nice hotel! It is fairly new and their customer service is excellent. Greeted upon arrival and catered to our every need as we traveled with our 2 year old. The Manager's Reception is something we really enjoy. They had tasty treats to compliment the beverages. Wish we would have known about the indoor heated pool (I"m just just looked over it in description), very nice touch! Comfortable bed and nice to have a sink/refrigerator/microwave as well as a little sitting area. We will definitely come back!!

!!! Great property, great check in! Friendly service!!

Didn’t make up room one day of our stay had to go down and request towels which were brought up later

I had a great experience and was also able to check in early

Nice, new hotel that is very clean and mostly comfortable.

Pleasant experience- from smooth check in to enjoyable complimentary social time and first class breakfast

They never come to clean the rooms! I stayed 3 nights & had to call multiple times to have my room cleaned.

New look and feel. The Embassy Suites reception and breakfast were the usual top shelf experience.

Katy Freeway Houston TX

Hotel highlights

  • Free cooked-to-order breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in George Bush Park/Eldridge, Embassy Suites by Hilton Houston West - Katy is 1.2 mi (1.9 km) from TopGolf Houston and within a 10-minute drive of other popular attractions like Ashton Gardens. This 208-room, 3.5-star hotel welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:30 AM. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception.


Rooms

Embassy Suites by Hilton Houston West - Katy's 208 rooms are soundproofed and provide sofa beds, microwaves, and refrigerators. Guests can expect free WiFi and 49-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, laptop-compatible safes, and phones. Housekeeping is available on request.


Property features

At Embassy Suites by Hilton Houston West - Katy, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. There's free parking and a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and express check-in.

Room options

Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing)

2 Queen Beds | Sleeps 6

Suite, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 6

Suite, 1 King Bed

1 King Bed | Sleeps 4

Suite, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 6

Guest reviews for Embassy Suites by Hilton Houston West - Katy

Everyone (9) Couples (2) Family (6)
5
Family Family

The staff was extremely friendly, the hotel was great as usual

By on Feb 1, 2021

Review comment responded on Feb 1, 2021

That's great! Thank you!

5
Everyone

By on Nov 29, 2020

Review comment responded on Dec 7, 2020

Thanks!

5
Everyone

By on Sep 28, 2020

Review comment responded on Sep 30, 2020

Thank you for the great review!

5
Partner Couples Business Business

Our stay was excellent. The hotel was nice, clean, and quiet. Happy hour had a nice selection. Breakfast was excellent, nice selection of food. Staff was very accommodating due to the current pandemic. James our waiter was very polite and professional.

By , from Katy, TX on Jul 4, 2020

4
Family Family

By on May 18, 2020

Review comment responded on May 19, 2020

Thank you for being our guest! At the time of your stay we were operating with pretty severely limited amenities due to government imposed COVID-19 restrictions. I am sorry we did not meet your expectations for a perfect score. We are slowly reopening some amenities at the time of this post. I hope you come back to see us again when things return to normal and I hope that is soon! Stay safe out there!

4
Partner Couples

Nice location not in the midst of Houston’s hustle and bustle but close enough. The only negative was the pool. Very small and didn’t like that it looks out onto the front of the property. Kinda makes you feel like you’re in a fishbowl.

By on Jan 21, 2020

5
Family

Love everything about it. Always my go to hotel. Breakfast and happy hour my favorite. I didn’t care too much for the scrambled eggs but the omelettes are really good.

By on Jan 19, 2020

5
Business Business

Awesome. Nice location, clean, friendly staff, excellent service.

By on Nov 17, 2019

5
Friends

Beautiful and clean property with very polite and friendly staff

By on Jun 22, 2019

5
Family with small children Family

VERY nice hotel! It is fairly new and their customer service is excellent. Greeted upon arrival and catered to our every need as we traveled with our 2 year old. The Manager's Reception is something we really enjoy. They had tasty treats to compliment the beverages. Wish we would have known about the indoor heated pool (I"m just just looked over it in description), very nice touch! Comfortable bed and nice to have a sink/refrigerator/microwave as well as a little sitting area. We will definitely come back!!

By , from Nederland, TX on Apr 15, 2019

Embassy Suites by Hilton Houston West - Katy

16435 Katy Freeway, Houston, TX 77094
url importing http://www.orbitz.com/Houston-Hotels-Embassy-Suites-by-Hilton-Houston-West---Katy.h19480162-p2.Hotel-Reviews
There was an error importing /Houston-Hotels-Embassy-Suites-by-Hilton-Houston-West---Katy.h19480162-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Houston-Hotels-Embassy-Suites-by-Hilton-Houston-West---Katy.h19480162-p2.Hotel-Reviews