Staff was helpful and respectful on all occasions. Shuttle service was reliable and courteous. Minor annoyances: noisy refrigerator, slow hot water to the third floor.
The breakfast. My wife and I thought it was complementary. But it was a charge.
Nice, clean and convenient hotel near the airport, has a restaurant Gym and all the amenities for an excellent price.
Brand new... Located 5 minutes from the airport. Super convenient and very comfy!
The hotel was modern and stylish. It was clean. The staff was helpful and pleasant. The food was very good. A rack for the luggage or another cabinet with drawers would have made it nicer.
Excellent front desk person. Sherri or Cheryl, very helpful!
The room was very clean and we enjoyed the blinds, multiple shower heads and lighted mirror. The staff was just okay. We arrived at 11 p.m. and the front door was locked. We buzzed several times and stood there probably 10 minutes before someone opened it. Same thing with checking out the next morning. No one in sight for probably 5-10 minutes while I was trying to check out and obtain a receipt. Just need to have someone at the desk at all times if you are going to advertise front desk help/service. Room was spectacular though!
Staff is not helpful, very obvious that they were improperly trained.
Nice and clean hotel everything was brand new. Rooms were amazing. Staff didn’t have much of a personality
The restaurant opened late, hair was found in the bed, and they do not provide pillows or comforter for the pull out sofa.
Staff were very friendly and helpful. The rooms are very well decorated that looked like a room in a house, not a hotel. This hotel has a small bar and restaurant that was also a good experience. The only drawback for me was the bed was a little hard.
Would stay again. Very convenient to fly out of ISH.
Nice new hotel but the staff is terrible. If you plan to check in early forget it. Staff is not accommodating. They told us check in only 3pm even when they have rooms available. So we wait in the lobby and found out that when another person of different race arrived at 2:15pm they let him check in early.
Staff was very kind. Specially pillow was very comfortable.
Great experience great foods, good location will recommend to others next time
Located in Aldine, Four Points by Sheraton Houston Intercontinental Airport is 2.7 mi (4.3 km) from Houston Police Department Museum and within a 10-minute drive of Greenspoint Mall. This 123-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with room service. Start each morning with cooked-to-order breakfast, available for a fee from 6:00 AM to 10:30 AM.
All of Four Points by Sheraton Houston Intercontinental Airport's 123 soundproofed rooms provide iPod docks, microwaves, and refrigerators. 55-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with down comforters ensure a restful night. Coffee makers, free bottled water, and safes are also available.
Built in 2017, the brand new Four Points by Sheraton Houston Intercontinental Airport offers an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Self parking is available for USD 5 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Staff was helpful and respectful on all occasions. Shuttle service was reliable and courteous. Minor annoyances: noisy refrigerator, slow hot water to the third floor.
Thank you for choosing the Four Points Houston IAH!
Thank you for staying at the Four Points Houston IAH!
Thank you for staying with us at Four Points Houston IAH!
The breakfast. My wife and I thought it was complementary. But it was a charge.
Thank you for staying with us at Four Points Houston IAH. We do have rates with breakfast included, but by default is an additional charge.
Nice, clean and convenient hotel near the airport, has a restaurant Gym and all the amenities for an excellent price.
Thank you for choosing the Four Points Houston IAH and we look forward to your future visits!
Brand new... Located 5 minutes from the airport. Super convenient and very comfy!
Dear J, Thanks for the review and we can’t wait for you to return!
Thank you for staying with us!
The hotel was modern and stylish. It was clean. The staff was helpful and pleasant. The food was very good. A rack for the luggage or another cabinet with drawers would have made it nicer.
Thank you for choosing the Four Points Houston IAH. We appreciate your business. I will share your feedback with the team so they’re aware of their impacts. We look forward to your future stays!