Skip to main content
Beginning of main content

Recent guest reviews

Staff was helpful and respectful on all occasions. Shuttle service was reliable and courteous. Minor annoyances: noisy refrigerator, slow hot water to the third floor.

The breakfast. My wife and I thought it was complementary. But it was a charge.

Nice, clean and convenient hotel near the airport, has a restaurant Gym and all the amenities for an excellent price.

Brand new... Located 5 minutes from the airport. Super convenient and very comfy!

The hotel was modern and stylish. It was clean. The staff was helpful and pleasant. The food was very good. A rack for the luggage or another cabinet with drawers would have made it nicer.

Excellent front desk person. Sherri or Cheryl, very helpful!

The room was very clean and we enjoyed the blinds, multiple shower heads and lighted mirror. The staff was just okay. We arrived at 11 p.m. and the front door was locked. We buzzed several times and stood there probably 10 minutes before someone opened it. Same thing with checking out the next morning. No one in sight for probably 5-10 minutes while I was trying to check out and obtain a receipt. Just need to have someone at the desk at all times if you are going to advertise front desk help/service. Room was spectacular though!

Staff is not helpful, very obvious that they were improperly trained.

Nice and clean hotel everything was brand new. Rooms were amazing. Staff didn’t have much of a personality

The restaurant opened late, hair was found in the bed, and they do not provide pillows or comforter for the pull out sofa.

Staff were very friendly and helpful. The rooms are very well decorated that looked like a room in a house, not a hotel. This hotel has a small bar and restaurant that was also a good experience. The only drawback for me was the bed was a little hard.

Would stay again. Very convenient to fly out of ISH.

Nice new hotel but the staff is terrible. If you plan to check in early forget it. Staff is not accommodating. They told us check in only 3pm even when they have rooms available. So we wait in the lobby and found out that when another person of different race arrived at 2:15pm they let him check in early.

Staff was very kind. Specially pillow was very comfortable.

Great experience great foods, good location will recommend to others next time

N Sam Houston Pkwy E Houston TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool
  • 24-hour fitness center

Located in Aldine, Four Points by Sheraton Houston Intercontinental Airport is 2.7 mi (4.3 km) from Houston Police Department Museum and within a 10-minute drive of Greenspoint Mall. This 123-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with room service. Start each morning with cooked-to-order breakfast, available for a fee from 6:00 AM to 10:30 AM.


Rooms

All of Four Points by Sheraton Houston Intercontinental Airport's 123 soundproofed rooms provide iPod docks, microwaves, and refrigerators. 55-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with down comforters ensure a restful night. Coffee makers, free bottled water, and safes are also available.


Property features

Built in 2017, the brand new Four Points by Sheraton Houston Intercontinental Airport offers an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Self parking is available for USD 5 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Junior Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Four Points by Sheraton Houston Intercontinental Airport

Everyone (22) Family (1)
4
Family

Staff was helpful and respectful on all occasions. Shuttle service was reliable and courteous. Minor annoyances: noisy refrigerator, slow hot water to the third floor.

By on Nov 6, 2019

Review comment responded on Nov 6, 2019

Thank you for choosing the Four Points Houston IAH. We appreciate your business. I will share your feedback with the team so they’re aware of their impacts. We look forward to your future stays!

3
Everyone

By on Oct 31, 2019

Review comment responded on Nov 1, 2019

Thank you for choosing the Four Points Houston IAH!

5
Everyone

By on Oct 31, 2019

Review comment responded on Nov 1, 2019

Thank you for staying at the Four Points Houston IAH!

5
Everyone

By on Jun 5, 2019

Review comment responded on Jun 6, 2019

Thank you for staying with us at Four Points Houston IAH!

4
Family with small children

The breakfast. My wife and I thought it was complementary. But it was a charge.

By on Jun 3, 2019

Review comment responded on Jun 4, 2019

Thank you for staying with us at Four Points Houston IAH. We do have rates with breakfast included, but by default is an additional charge.

5
Everyone

Nice, clean and convenient hotel near the airport, has a restaurant Gym and all the amenities for an excellent price.

By on Dec 21, 2018

Review comment responded on Dec 22, 2018

Thank you for choosing the Four Points Houston IAH and we look forward to your future visits!

5
Everyone

Brand new... Located 5 minutes from the airport. Super convenient and very comfy!

By , from Dallas, Texas on Dec 14, 2018

Review comment responded on Dec 15, 2018

Dear J, Thanks for the review and we can’t wait for you to return!

4
Everyone

By on Nov 11, 2018

Review comment responded on Dec 19, 2018

Thank you for staying with us!

4
Everyone

The hotel was modern and stylish. It was clean. The staff was helpful and pleasant. The food was very good. A rack for the luggage or another cabinet with drawers would have made it nicer.

By on Oct 31, 2018

5
Everyone

By on Oct 14, 2018

Four Points by Sheraton Houston Intercontinental Airport

1450 N Sam Houston Pkwy E, Houston, TX 77032
url importing http://www.orbitz.com/Houston-Hotels-Four-Points-by-Sheraton-Houston-Intercontinental-Airport.h18277884-p2.Hotel-Reviews
There was an error importing /Houston-Hotels-Four-Points-by-Sheraton-Houston-Intercontinental-Airport.h18277884-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Houston-Hotels-Four-Points-by-Sheraton-Houston-Intercontinental-Airport.h18277884-p2.Hotel-Reviews