Comfort Suites Northwest - Cy - Fair2.5 out of 5.0
Recent guest reviews
Great newer hotel. Both the morning and afternoon staff were very nice. Clean and comfortable room. Breakfast was good and well supplied. Nice to have so many restaurant options close by. Will definitely be staying here again!
This hotel is spotless with extremely friendly staff! I checked in late on Sunday night & the desk staff gave me an upgraded larger room. Breakfast area very clean with great food, very attentive staff. Rooms and hallways, you could eat off the floor, not a crumb or loose trash in sight.
Very clean!! But dangerous area Very Bad security! They broke my passenger door glass and took all of my belongings........... Hotel and police didn't do anything about it, manager will not eve let me some off the cameras they at hotel, Will not recommend NOT WORTH THE STAY!!
I have stayed at this Comfort Suite many times, consistently clean with a friendly attentive staff. The rooms are always fresh without any sort of smell...very important to me. The proximity of the location works great for the Houston area.
Had reservations for 4 rooms 2 nights.This hotel OVERBOOKED and would not honor reservation. Phoned Comfort suits direct they were not much help. Finally located us rooms in Jersey Village after we had secured other accommodations.
The hotel it self is very clean. The employees are very professional. Rooms are well organized and clean. I really recomend this place. Includes complementary breakfast. The breakfast its not that wow but its ok for what you paid.
We stayed here for two nights for a nearby family event. New, nice, excellent staff but some misses for frequent travelers. Pros: bed was good, good large TV, quite was large.we had 420, which is away from the elevator and at the end of the hall. There is traffic noise from Hwy. 6 in all rooms. Misses: poor lighting in suite and bathroom. Comfort Suites have a stupid furniture set-up with an ottoman instead of a coffee table and no end tables, so you have to put drinks on the floor. The desk chair wouldn't raise high enough to use the desk, and it was the only chair in the room. I don't think room designs ever stay in the rooms or interview frequent travelers. The hot water wasn't hot enough to shave. Hotels should all be require to have a nightlight in the bathroom. Pillows were little and not good.
This hotel was perfect for needs. It was extrememly clean, the staff was very friendly and accommodating. Ex: Our TV remote was not working properly upon arrival, so I called down and they immediately brought us another one. Even received a surprise gift bag (chips, candy, water ) that afternoon as a token for the inconvenience! Wow! The desk had fresh baked cookies for guests, and Dafne Torres, the General Manager, even offered us water as we were departing for our trip home! What service! The only negatives was that the bathtub was a bit slippery and the lighting in the bathroom was not great for applying make-up. ( maybe that was a good thing..LOL) I highly recommend this hotel!
I was in Houston for a wedding reception this past weekend. The Comfort Suites Houston Northwest Cy-Fair was one of the hotels recommended by the bride and groom for their wedding weekend. This property was built in 2014 and still smells new and clean. I was impressed with the high level of customer service and quality that was offered at this hotel. The room was very clean, bed was SUPER comfy, and my sleep was restful and restorative. Dafne Torres is the manager of this property, she took the time to ask me about our stay and even took the time to comp bottles of chilled water for the road. The smell of freshly baked cookies rounds out this rather sweet review. If my travel needs ever call for me to be in Houston again, I will be returning to this property.
After a long drive with my family, we were looking forward to a pool. It never crossed my mind to check if they had a pool. The room was big, the beds were very comfortable. The room was clean and the setup was nice. The front desk staff were nice and helpful.
- Free breakfast
- Free WiFi in rooms and public areas
- Free parking
- Fitness center
Located in Northwest Houston, Comfort Suites Northwest - Cy - Fair is 2.1 mi (3.3 km) from Traders Village and within a 10-minute drive of Jersey Meadow Golf Course. This 56-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. In central Houston, the hotel is also close to Houston National Golf Club.
Free breakfast is included with your stay.
All 56 air-conditioned accommodations feature sitting areas. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include sofa beds, microwaves, and refrigerators.
At Comfort Suites Northwest - Cy - Fair, guests have access to a fitness center, free WiFi in public areas, and a meeting room. Free parking is included with your stay. A multilingual staff is on hand to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, free newspapers, and laundry facilities.
Reviews from Trip Advisor
100% of guests recommend this hotelTotal of 27 reviews