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Recent guest reviews

This property is trying hard to be 4 star but they’re not. To me, they’re just average. I paid extra $$ on breakfast. On my confirmation, it stated “breakfast buffet ” but its not. You have to order from their selection with minimal item.

Redirected to on site Residence Inn because of room upgrade construction. Actually a room upgrade to a suite.

The room was lovely and clean. There was a the great lounge and restaurant area in the lobby. Breakfast was not included, but they had a wide variety of options and the food was excellent. The staff was great!

My daughter woke up at mid night 4am and cried for milk. I was stunned and thought where to get milk. I called front desk and Albert picked up the phone in a second...in just a few minutes Albert brought the milk to my room...It was amazing service. The staff at Front desk, Bistro are awesome and make you want to come back.

Professional and friendly staff. Nice and clean room. I would definitely stay here again.

Room was super nice with comfy beds. Bathroom was clean and roomy! The bar with decent wine, beer and cocktails along with hot food items and a Starbucks, little market where you can charge items to your room was so convenient that we never left the hotel! Super sweet staff. And location is really convenient - close to highways, restaurants, and central Houston. Great lobby area and pool area were quite swanky!

Very nice motel. A little high to stay in but it was a last minute booking.

Toilet didn't flush, three channels on the TV. After promises from front desk to fix, no follow-up. Very disappointed given most Courtyards are much more polished.

Didn't like the room not having a fridge. Everything else was fine.

We stayed here for one night while going to a baseball game. We had a minor problem with the hot tub not working but the manager arranged for us to use the hot tub of another location and was very kind about it. The room was great and the staff at the front desk was very nice. Even though it is not included with the price of the room the breakfast at the bistro is delicious!! Well worth the little extra money it would cost opposed to a drive thru. We would definitely stay here again!

I know this is a little thing but the hot tub was broken and stank quite a bit even while sitting around the pool. I always book and stay at hotels that have hottubs because of medicinal reasons regarding to my shoulder and neck problems.

It worked well for a business trip and I was pleased with the service I have come to associate with marriott. Clean, comfortable, convenient and functional. Good location too.

We were in town for the Texas Bowl. The hotel was great with a perfect location for a quick drive to the stadium. Only disappointment was No Free breakfast.

Very clean and friendly. Very close to medical center.

Bathroom was very uncomfortable to shower in it was so dirty. I got put in a handicapped room with a walk in shower, which is fine. But, the shower was broken and didnt have an adapter to hold the shower head up. It was very hard to take a shower. Pretty annoying. I told the front desk after my first night. Upon returning to the hotel after working all day they had installed the adapter but it was not installed correctly and, still didnt hold up the shower head. Just annoying and lazy.

Came to Texas for surgery. First time ever in Texas, staff was outstanding. Made great recommendations for food and very courteous.

Very good. Satisfied with all facets of my stay. I would recommend this hotel to friends.

very friendly, welcoming, and helpful staff to even greet you as you enter. A perfect location to serve the purpose of my stay in Houston. updated and clean with all amenities my only recommendation would be the placement of the furniture in the room. the TV is to the side of the bed rather than in front of it. But the room has everything one needs and is clean. attractive counter top for the sink which is placed outside the bath (always better!) I was very impressed with the updated/modern lobby. So much newer and attractive than others. A more desirable place for breakfast / and or happy hour/bar. I will be back.

This is an excellent place to stay in Houston, central to Rice University area, great restaurants and one block off SW Freeway (59) and the freeway system. Ray was extremely friendly and helpful, as was the rest of the staff. The bed was very comfortable. We will stay here again!

The staff was exceptionally friendly and the room was spotless. Located two blocks from Highway 59.

Westpark Dr Houston TX

Hotel highlights

  • Walking distance to Greenway Plaza
  • Free WiFi in public areas
  • Onsite dining
  • Outdoor pool

Located in Greenway Plaza-Upper Kirby within a short walk of Greenway Plaza, Courtyard by Marriott Houston West University is within a mile (2 km) of other popular sights such as Lakewood Church. This 3-star hotel has 100 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour fitness center.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

The 100 accommodations feature sitting areas. Flat-screen TVs come with cable channels, and WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other standard amenities include sofa beds, coffee makers, and free newspapers. Housekeeping is available on request.


Property features

At Courtyard by Marriott Houston West University, guests enjoy features like an outdoor pool, a 24-hour fitness center, and a spa tub. If you drive, self parking is USD 6.00 per night, and there's also a free area shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a meeting room, and a business center.

Room options

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking, Pool View

1 King Bed | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Courtyard by Marriott Houston West University

Everyone (6) Business (5) Couples (7) Family (5) Friends (3) Other (2)
3
Everyone

This property is trying hard to be 4 star but they’re not. To me, they’re just average. I paid extra $$ on breakfast. On my confirmation, it stated “breakfast buffet ” but its not. You have to order from their selection with minimal item.

By on Jul 26, 2019

Review comment responded on Aug 5, 2019

Thank you for Responding to our survey

5
Partner Couples Family

Redirected to on site Residence Inn because of room upgrade construction. Actually a room upgrade to a suite.

By on Jul 21, 2019

Review comment responded on Jul 23, 2019

Thank you for completing our survey

5
Business Business

The room was lovely and clean. There was a the great lounge and restaurant area in the lobby. Breakfast was not included, but they had a wide variety of options and the food was excellent. The staff was great!

By , from Bethlehem, PA on Feb 25, 2019

Review comment responded on Mar 2, 2019

Thank you for your feedback. Hope to see you soon.

5

great hotel to stay

Everyone

My daughter woke up at mid night 4am and cried for milk. I was stunned and thought where to get milk. I called front desk and Albert picked up the phone in a second...in just a few minutes Albert brought the milk to my room...It was amazing service. The staff at Front desk, Bistro are awesome and make you want to come back.

By , from Ohio on Jan 29, 2018

Review comment responded on Jan 30, 2018

Hello Faith, Thank you for sharing your experience. We are delighted to know that you received the five star service that you deserve. We look forward to seeing you again soon !

5

close to the medical enter

Everyone

Professional and friendly staff. Nice and clean room. I would definitely stay here again.

By , from nashville on Dec 30, 2017

Review comment responded on Dec 31, 2017

Hello Veena, We are delighted that you enjoyed your stay and we definitely look forward to seeing you again soon! Happy New Year !

5

so many convenient options and great location!

Everyone

Room was super nice with comfy beds. Bathroom was clean and roomy! The bar with decent wine, beer and cocktails along with hot food items and a Starbucks, little market where you can charge items to your room was so convenient that we never left the hotel! Super sweet staff. And location is really convenient - close to highways, restaurants, and central Houston. Great lobby area and pool area were quite swanky!

By on Oct 30, 2016

Review comment responded on Oct 31, 2016

Hello! Thank you for your outstanding review! Part of training that we input is providing a personal experience for each and every one of our guest and I am delighted to hear we have gone above and beyond for you! We do look forward to seeing you soon!

4

last minute booking to attend funeral

Everyone

Very nice motel. A little high to stay in but it was a last minute booking.

By , from Oklahoma on Aug 24, 2016

Review comment responded on Aug 27, 2016

Thanks for the feedback! We hope you'll visit us agian the next time your travels bring you to Houston!

2

tired, old courtyard

Everyone

Toilet didn't flush, three channels on the TV. After promises from front desk to fix, no follow-up. Very disappointed given most Courtyards are much more polished.

By , from Milwaukee WI on Apr 29, 2016

Review comment responded on May 2, 2016

Thank you for choosing to stay with the Courtyard Marriott West University during your trip to Houston. We are deeply committed to providing outstanding service and quality accommodations. However, we do understand that we did not meet your expectations and appreciate you bringing this to our attention. Please accept our apology for not providing the level of quality in our amenities which you rightfully expect from the Marriott family of hotels. I understand your frustration and disappointment regarding the situation of the toilet, TV and not fixing these items that was reported. I apologize for the inconvenience this caused you during your stay. We recognize that we still have challenges within the hotel and will use these issues as an opportunity to train our associates as well as look into new options for our day to day operations in order to extend the service and quality that our guests have come to expect. Upon your next visit to Houston, we hope you will consider staying with us here at the Courtyard Marriott West University again. We humbly request a chance to earn your business again.

4

great location

Friends

Didn't like the room not having a fridge. Everything else was fine.

By on Oct 7, 2015

5

great stay!

Family

We stayed here for one night while going to a baseball game. We had a minor problem with the hot tub not working but the manager arranged for us to use the hot tub of another location and was very kind about it. The room was great and the staff at the front desk was very nice. Even though it is not included with the price of the room the breakfast at the bistro is delicious!! Well worth the little extra money it would cost opposed to a drive thru. We would definitely stay here again!

By on Sep 30, 2015

Courtyard by Marriott Houston West University

2929 Westpark Dr, Houston, TX 77005
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