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Recent guest reviews

The location is a former SWBell switching station and the decor captures the essence of what once was. The decorators saved some of the original office doors on the hallways as well as a collection of classic phones all about. Nice spot !

This hotel is beautiful! Everything is clean & sparkling. The staff are friendly & always ready & willing to help. The room is immaculate & huge! We have an L shaped sofa, footstool & a comfortable king bed! The pub on the 16th floor was a lively place with a beautiful view. We did not love the $40 a day parking fee, but that is our only negative comment about this place.

Cool historical building, nice stylings, great breakfast.

Nothing

Nice hotel, good location to venues and restaurants.

Parking is too expensive! I stayed for three nights and paid $120.00 just for valet parking! By the way we never left the hotel. Black lady who work there has a nasty attitude. She wasn’t helpful at all. All she kept crying about she couldn’t assist me bc she wasn’t on the clock. Which was only 2 min before she can clock in! BREAKFAST WAS HORRIBLE! They served cold package sandwiches for the whole hotel. With only two microwaves for everyone to use. There’s no microwaves in the rooms! I would not stay here again!

Good place

EL PERSONAL MUY AMABLE Y COMUNICATIVO

TEXAS AVE Houston TX

Hotel highlights

  • Walking distance to Minute Maid Park and George R. Brown Convention Center
  • Free buffet breakfast
  • Free in-room wired Internet
  • Bar/lounge

Located in Downtown Houston, Hyatt Place Houston Downtown is a leisurely stroll from popular sights such as Minute Maid Park and George R. Brown Convention Center. This 3-star hotel has 150 guestrooms and offers conveniences like free breakfast, a 24-hour gym, and a 24-hour business center.


Dining

Free buffet breakfast is included with your stay and awaits you each morning. Quench your thirst with a drink at the bar/lounge.


Rooms

49-inch LED TVs come with cable channels and pay movies, and guests can stay connected with free wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Sofa beds, sitting areas, and coffee makers are other standard amenities. Housekeeping is available on request.


Property features

At Hyatt Place Houston Downtown, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Valet parking is available for USD 38 per night. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a meeting room, express check-out, and free newspapers.

Room options

Room, 1 King Bed with Sofa bed (High Floor)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed with Sofa bed (Specialty)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, Multiple Beds

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Hyatt Place Houston Downtown

Everyone (10) Couples (3) Family (2)
4
Family

The location is a former SWBell switching station and the decor captures the essence of what once was. The decorators saved some of the original office doors on the hallways as well as a collection of classic phones all about. Nice spot !

By on Nov 21, 2022

5
Partner Couples

This hotel is beautiful! Everything is clean & sparkling. The staff are friendly & always ready & willing to help. The room is immaculate & huge! We have an L shaped sofa, footstool & a comfortable king bed! The pub on the 16th floor was a lively place with a beautiful view. We did not love the $40 a day parking fee, but that is our only negative comment about this place.

By on Nov 12, 2022

Review comment responded on Nov 13, 2022

Dear Joyce, We want to thank you for choosing to stay with us at Hyatt Place Houston / Downtown. We are thrilled to receive your thoughtful review, and we are delighted to learn you found our hotel to be so comfortable and completely spotless. We are also pleased you liked the service you received throughout your stay. Our dedicated staff does their best to provide excellent hospitality, and we are glad you had a wonderful time. It would be an honor to host you again when you return. Have a wonderful day, and travel safely. In the spirit of hospitality, James Breazeale, General Manager

2
Everyone

By on Aug 6, 2022

Review comment responded on Nov 13, 2022

Dear Franklin, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. In the spirit of hospitality, James Breazeale, General Manager

5
Everyone

By on May 26, 2022

Review comment responded on Dec 9, 2022

Dear Marvie, Thank you for your fantastic rating! We are delighted to know you loved every aspect of our hotel. We hope to welcome you back soon to Hyatt Place Houston / Downtown.In the spirit of hospitality, James Breazeale, General Manager

5
Family with small children

Cool historical building, nice stylings, great breakfast.

By on Mar 18, 2022

Review comment responded on Mar 23, 2022

Hunter, thank you for your outstanding review. We are glad that we exceeded all of your expectations and that you loved your time at our well-maintained property and the complimentary breakfast we serve. Thank you again for sharing that the decorative detail added to the enjoyment of your stay, and we look forward to welcoming you back to Hyatt Place Houston / Downtown. In the spirit of hospitality, James Breazeale, General Manager

1
Everyone

By on Feb 3, 2022

5
Everyone

By on Jan 8, 2022

1
Everyone

Nothing

By on Dec 22, 2021

Review comment responded on Dec 23, 2021

Hussein, thank you for choosing our hotel for your recent stay. On behalf of our entire team, we would like to offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us. In the spirit of hospitality, James Breazeale, General Manager

4
Partner Couples

Nice hotel, good location to venues and restaurants.

By on Nov 7, 2021

Review comment responded on Nov 8, 2021

Jay, thank you for the terrific review. We are pleased you loved our well-maintained property and that our fantastic location made it even better. Thank you for choosing Hyatt Place Houston / Downtown. We look forward to hosting you again soon. In the spirit of hospitality, James Breazeale, General Manager

2
Family

Parking is too expensive! I stayed for three nights and paid $120.00 just for valet parking! By the way we never left the hotel. Black lady who work there has a nasty attitude. She wasn’t helpful at all. All she kept crying about she couldn’t assist me bc she wasn’t on the clock. Which was only 2 min before she can clock in! BREAKFAST WAS HORRIBLE! They served cold package sandwiches for the whole hotel. With only two microwaves for everyone to use. There’s no microwaves in the rooms! I would not stay here again!

By on Aug 31, 2021

Review comment responded on Sep 1, 2021

Keisha, thank you for taking the time to write a detailed review. We regret not meeting your expectations and are sorry that one of our associates impacted your experience in a negative way. Our staff genuinely cares about providing a great experience to all of our guests, and this isolated incident is not a reflection of our usual service standards. Our leadership team has spoken with this associate to remind her our main goal is to provide outstanding customer care to our guests. Thank you again for your feedback, and we hope to regain your trust on your next visit to the area. In the spirit of hospitality, James Breazeale, General Manager

Hyatt Place Houston Downtown

1114 TEXAS AVE, Houston, TX 77002
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