Search Flights From Sky Harbor Intl. (PHX) To George Bush Intercontinental (IAH)

Shout out to United who were quick to find alternate accommodations when my ride share was late due to very heavy traffic. I don’t know the name of the man at the counter when I went to check in but he needs a medal. I was about to have a meltdown in the line but he made my trip a very pleasant one getting me on a standby flight and my bag arrived when I did. I’m grateful. I am a very calculated individual and I HATE HATE HATE surprises or deviations from my carefully planned out itinerary. This knight in the United uniform honest to goodness saved me from a very stressful day. Also Orbitz, you’ve fallen back in my good graces. I was ready to write you off after a fiasco last year. Two of your employees totally screwed up one of my flights but after 4 literal hours I got it straightened out.

Normally I do not pay for luggage but was surprised that I had to pay this time. The service person explained that it was because I had a ticket that cost less than $100. In all my years with United had never heard of this requirement. Otherwise was very happy as normal. Thanks to the gate staff for giving me a seat closer to the entrance of the plane. Thanks United.

Is there a weight limit to Economy seat!? The man next to me was very overweight and I was very uncomfortable trying to sit next to him. He should have had to sit in first class with wider seats or buy 2 regular seats.

Extremely delayed. When they turned the cabin lights off as soon as it got dark, it was so dark I couldn't find my seat after using the restroom. I have never been in such a dark plane and it was early evening. I had a magazine that I wanted to read, but the overhead light was so dim I couldn't see the print and gave up. Also, the seatback pouch in front of me was torn and the velcro holding it up failed when I placed my reading material in it. Also. No coffee or tea available, as the machine was not working. Bathroom sink clogged and filled with dirty water. Also, I was happy with how fast the check in was, but that was because there was virtually no one in the airport..the porter checking me in at curbside made it very clear that he was expecting a tip and was a bit intimidating about it. Overall, this was the worst domestic flight I've ever had, and I hope AA redeems itself on my return trip, or I won't fly with them again. There's a reason I fly Delta normally, AA confirmed it.

Because of the delay with the flight boarding over 2+ hours, we got hit with bad weather and had to be stranded in Corpus Christi where limited help was received from AA after waiting for hours, will be asking AA for refund for the horrible experience.

We paid for a full fare ticket and got bumped off our flight! We have a course of 40 people starting tmw morning and my instructor may not make it. Will not use Orbitz again for our business

It was unclear when booking that there's anything lower than economy that has even more restrictions. It probably said that...but since I've never had to endure it in my 1000+ flights in my life, I likely glossed over it if it did. Need to make clear that this ticketing level is steerage.

We were not able to make the flight due to the ticket office and the long lines even showing up two hours early. United is a terrible airline and will never fly with them again because we missed our flight due to their staff.

Overall unhappy, almost missed my sister’s wedding. Had to fly into a different city and get a ride from there. Flight was cancelled and all I was told was “this happens” I was then given a coupon for 20 percent off a hotel nowhere near the airport, thankfully Marriott at IAH was accommodating and gave me a cheap room despite a United employee telling me they don’t give those.