Shout out to United who were quick to find alternate accommodations when my ride share was late due to very heavy traffic. I don’t know the name of the man at the counter when I went to check in but he needs a medal. I was about to have a meltdown in the line but he made my trip a very pleasant one getting me on a standby flight and my bag arrived when I did. I’m grateful. I am a very calculated individual and I HATE HATE HATE surprises or deviations from my carefully planned out itinerary. This knight in the United uniform honest to goodness saved me from a very stressful day. Also Orbitz, you’ve fallen back in my good graces. I was ready to write you off after a fiasco last year. Two of your employees totally screwed up one of my flights but after 4 literal hours I got it straightened out.