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La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E

2.5 out of 5.0
Overview Reviews Amenities & Policies
18201 Kenswick Drive, Humble, TX
1-844-663-2269
4.1
out of 5
"Good!"
See all 161 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Everyone
  • Family
  • Couples

Recent guest reviews

Everything was ok Staff were very friendly The only problem was the cable .. very Poor options to choose from

The staff was friendly and helpful both evening and morning. The complimentary breakfast was good and included eggs and sausage (we’ve all stayed a night on the road and woken to nothing more than a self serve waffle machine and oatmeal packets). The room was large and clean. The air conditioners kept ahead of Houston heat and humidity in August.

No complaints it was clean , breakfast was great, quiet,

Good quality was not good - breakfast - but everything else was great.

At the front desk everyone was friendly, I didn’t like that they didn’t clean the bathroom the all time, we were there plus I reserved there cause it said it was a pool and we had to go to another hotel for we can used the pool and it was super nasty that we decided not to use it..it was cigarettes, cockroaches and none all the cheirs was good and I not even going to said how dirty the bathroom was.. the cleaning people was waking me every hour..thank you or it for everything but I didn’t like everything that happened cause it was a trip to enjoy my time and live new experiences not to be worried about things that I not even concerned to..but I am really thankful for whatever life put me thru...

I booked this property due to the amenities that was offered, as well as the appearance of the hotel after finding out my flight was canceled after being delayed twice. After getting settled into my room, I went to the fitness center, which did not have proper AC working. After trying to workout for a short amount of time, I decided to cool down & relax by the pool only to find out that the pool was filled with dirt. The pool & outdoor area that the hotel advertised was instead a construction zone. This is clearly false advertisement on the hotel’s part. The room I checked into was also not fully clean. I found stains on the bedsheets, on the towels, & found long dark women’s hair stuck onto the tile in the shower. I’ve taken pictures of these as proof.

Easy access to airport and parking. Clean and nicely updated

The property was particularly clean & the staff was exceptionally friendly and helpful.

Nice staff and close to the airport with easy access to the highway into downtown.

They are really understanding and accomodating. The room was clean.

Pamela at check in was extremely pleasant. Room was very clean

18201 Kenswick Drive Humble TX

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Free airport shuttle

La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E places you within a few miles (5 km) of Kenswick Park and Humble Civic Center. This 78-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 6 AM to 9 AM.


Rooms

A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

Renovated in 2015, La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E offers a fitness center, free WiFi in public areas, and a meeting room. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, a computer station, and express check-in.

Room options

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4
$64* Per night/room Aug 26 - Aug 27

Family Suite, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

King 1 | Sleeps 4

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible)

Queen 2 | Sleeps 4

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 1 King Bed, Accessible

King 1 | Sleeps 2

Guest reviews for La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E

Everyone (83) Couples (20) Business (20) Family (30) Other (7) Friends (1)
4
Everyone

By on Aug 16, 2019

Review comment responded on Aug 19, 2019

Dear Valued Guest, Thank you for taking the time to rate our hotel, we greatly appreciate it. We hope to continue being your choice for lodging in the Houston/Humble area. Sincerely, Minal P. | Director of Operations

5
Families

Everything was ok Staff were very friendly The only problem was the cable .. very Poor options to choose from

By on Aug 14, 2019

Review comment responded on Aug 20, 2019

Dear Valued Guest, Thank you for taking the time to write about your experience at our hotel. Rest assured your feedback will be used to provide the best possible stay. We hope that in your future travels you will choose La Quinta By Wyndham for your lodging accommodations. Sincerely, Minal P. | Director of Operations

5
Family with small children Families

The staff was friendly and helpful both evening and morning. The complimentary breakfast was good and included eggs and sausage (we’ve all stayed a night on the road and woken to nothing more than a self serve waffle machine and oatmeal packets). The room was large and clean. The air conditioners kept ahead of Houston heat and humidity in August.

By on Aug 11, 2019

Review comment responded on Aug 20, 2019

Dear Valued Guest, Thank you for your feedback. We’re pleased to hear that you had an enjoyable stay at our hotel. It is our commitment to meet all of our guests’ needs and we hope to always exceed your expectations. Our team looks forward to providing you with an exceptional stay in the near future. Sincerely, Minal P. | Director of Operations

5
Friends Business Business Travelers

No complaints it was clean , breakfast was great, quiet,

By on Jul 31, 2019

Review comment responded on Aug 7, 2019

Dear Valued Guest, Thank you so much for your kind words, we greatly appreciate them and value your business. We're pleased to know you had a pleasant experience and look forward to your next visit. Sincerely, Minal P. | Director of Operations

5
Everyone

By on Jul 31, 2019

Review comment responded on Aug 7, 2019

Dear Valued Guest, Thank you for taking the time to rate your recent stay with us. We greatly value your business and look forward to your next visit. Sincerely, Minal P. | Director of Operations

5
Family with small children

Good quality was not good - breakfast - but everything else was great.

By on Jul 18, 2019

Review comment responded on Jul 18, 2019

Dear Valued Guest, Thank you for taking the time to share about your stay with us. We're glad you enjoyed your stay overall but we recognize there are some areas we can make improvements in. Rest assured your comments will be utilized to improve future stays. We hope to once again be your choice for lodging during your future travels to our area. Sincerely, Minal P. | Director of Operations

3
Family with small children Families

At the front desk everyone was friendly, I didn’t like that they didn’t clean the bathroom the all time, we were there plus I reserved there cause it said it was a pool and we had to go to another hotel for we can used the pool and it was super nasty that we decided not to use it..it was cigarettes, cockroaches and none all the cheirs was good and I not even going to said how dirty the bathroom was.. the cleaning people was waking me every hour..thank you or it for everything but I didn’t like everything that happened cause it was a trip to enjoy my time and live new experiences not to be worried about things that I not even concerned to..but I am really thankful for whatever life put me thru...

By , from Palisades Park nj on Jul 8, 2019

Review comment responded on Jul 10, 2019

Dear Francekig, Thank you for taking the time to complete a review regarding your recent stay at our hotel. Your comments will be shared with our team and will serve as training material so we can continuously improve the quality of our services to provide an exceptional experience for our guests. Also, we've confirmed with our online content partners to ensure that our pool is removed from all websites, as it has been closed for several months. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Minal P. | Director of Operations

5
Everyone

By on Jun 29, 2019

Review comment responded on Jun 30, 2019

Dear Valued Guest, Thank you for your excellent rating of our hotel, we greatly appreciate it. We look forward to seeing you again soon. Sincerely, Minal P. | Director of Operations

2
Business Business Travelers

I booked this property due to the amenities that was offered, as well as the appearance of the hotel after finding out my flight was canceled after being delayed twice. After getting settled into my room, I went to the fitness center, which did not have proper AC working. After trying to workout for a short amount of time, I decided to cool down & relax by the pool only to find out that the pool was filled with dirt. The pool & outdoor area that the hotel advertised was instead a construction zone. This is clearly false advertisement on the hotel’s part. The room I checked into was also not fully clean. I found stains on the bedsheets, on the towels, & found long dark women’s hair stuck onto the tile in the shower. I’ve taken pictures of these as proof.

By , from Chicago on Jun 26, 2019

Review comment responded on Jun 26, 2019

Dear John, Thank you for taking the time to share about your recent experience with us. The shortcomings you experienced are not typical of our business practice, and definitely not part of the experience we want our guests to have. Your comments have been forwarded to the appropriate teams for immediate resolution. We're also working diligently with our online content partners to ensure that accurate information is listed online, as our pool has been closed for over 15 months. We appreciate your loyalty to our hotel and hope you will continue choosing us for your future stays so we can show you a better time. Thank you, Minal P. | Director of Operations

5
Families

Easy access to airport and parking. Clean and nicely updated

By on Jun 15, 2019

Review comment responded on Jun 17, 2019

Dear Valued Guest, Thank you for taking the time to share your thoughts with us regarding your recent stay. We're pleased to know you enjoyed your stay and look forward to your next visit. Thank you, Minal P. | Director of Operations

La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E

18201 Kenswick Drive, Humble, TX 77338

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.