We had a diverted flight through Thailand, and missed the first part of the multi-city ticket. Cathay Pacific cancelled the rest of the return trip back to US without any warning or notifications. We only found out when checking in for the Hong Kong to LA flight. We had to pay a very high rebooking fee, which the manager refused to waive. Additionally, we were told that there could be a complimentary upgrade, but they wouldn't give it to us. The staff also told us that our hesitation to stay in Hong Kong due to the political climate was "unfounded"....I'm curious as to how they can judge what or how comfortable I feel!! Overall, I would NEVER recommend Cathay Pacific to anyone.