I purchased a voucher for round trip shuttle service from BCN to my hotel and back. At BCN the shuttle service office was closed and the contact phone number listed didn't work. I waited 1.5 hours for some sign or sound of life at the office, then gave up and took the city bus to a stop near my hotel. The name of the shuttle service is "Speedy Shuttle." I would NOT recommend offering their service to customers, and I would welcome a return of my unusable voucher fare.