$151 Cheap flight deals from New York (NYC) to Akumal (CUN)

Clean and up to date

I really liked this hotel and the comfort it provides is unmatched. Every one of the staff members is really attentive and nice. The only reason I’m giving it 4 starts instead of 5 is the food. Out of all the restaurants around this hotel, just one met my expectations.

The resort its self was great very relaxing. Definitely more for couples. Aquino our server was amazing ! He Even decorated our lunch table for my birthday at the buffet which was sooo sweet ! I just wish there was more activities or more things to do for single, friends to do on the resort. The food was good, great selections. Our favorite was the Asian restaurant. The pool areas were amazing. The Room was cozy and the bed was soo comfy. This was the perfect getaway for relaxing. Also, all the staff members on the resort were so kind and helpful !

Best family vacation ever!

Excellent, can recommend.

The hotel was beautiful, clean and well maintained.. Unfortunately, the service was just average. Some of the staff at the reception area came across as very pushy and inconsiderate which made us feel uncomfortable. At the restaurants, we also felt rushed while eating. The waiters and waitresses seemed impatient for us to finish our meals rather than allowing us to enjoy our dining experience at a relaxed pace. Overall , the hotel itself was lovely, but the service could be much more welcoming, attentive and respectful of guests time, comfort and dining experience.

The hotel is new and immaculate. We were treated like royalty. Foods were fantastic. The Gem of Cancun!

We had a truly wonderful stay at El Beso Ocean Riviera Paradise and had an absolutely fabulous holiday from start to finish. The resort was beautiful, relaxing, and provided the perfect setting for a fantastic getaway. The staff were exceptional throughout our stay — so friendly, welcoming, attentive, and always happy to help. Their excellent service really made a difference and helped make our holiday so special. Everything about our experience was fantastic, from the beautiful surroundings and atmosphere to the food, facilities, and overall service. We thoroughly enjoyed every minute of our stay and were genuinely sad to leave. A huge thank you to all the team at El Beso Ocean Riviera Paradise for making our holiday so memorable. We would happily return and would definitely recommend this resort to anyone looking for a fabulous holiday! 🌴☀️🍹

We stayed in August 2024 for my birthday. This was our 5th or 6th trip and unfortunately we will probably not return. Resort has stopped focusing on couples and has starting promoting large groups to book rooms. The resort isn't set up for this. Dining is delayed, staff is stressed (not enough of them to serve large groups plus other guests), more buffets than before, loud groups partying until late into the night/morning takes away from the chill, relaxing, quiet vibe the resort used to have. Staff and taxi drivers indicate the new manager (might not still be there 1.5 years later, maybe so) was running the resort into the ground for personal profit. We came here for our honeymoon in 2016 and loved it and went back several times. The last trip was so bad and noisy we were ready to leave early since the other people in our building thought nothing of blaring their music and talking on the phone until 3 and 4am in the common areas between rooms. The way the buildings are set up in this resort you walk into a common area and all the rooms in the building come off the common area. The problem is the rooms are very insulated between the rooms but not around the doors. Also because of the large open ceilings, stuff in the common areas echo. As the group was very large (probably 30 plus adults), our concerns were pretty much dismissed since they had rented out about 1/3 of the resort. The wait staff and kitchen staff and bar staff did the best they could.