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Holiday Inn Express & Suites Rochester Webster by IHG

2.5 star property
Hotel with free breakfast, in the vicinity of George Eastman Museum

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Rochester Webster by IHG

Welcome to the Holiday Inn Express & Suites, featuring a modern entrance with a covered walkway and a flagpole.
Enjoy a wide selection of hot and cold dishes at our buffet, featuring cheese omelets and sausages.
Enjoy a comfortable stay in this stylish room featuring a bed, desk, and modern amenities.
Relax in our welcoming lobby, featuring a reception area, artwork, comfortable seating, and ample lighting.
Experience the hotel's modern design, featuring a flat roof and brick facade, with comfortable outdoor seating areas and a fire pit.

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
860 Holt Rd, Webster, NY, 14580
  • Towne Center at Webster
    ‪11 min walk‬
  • Seabreeze Amusement Park
    ‪11 min drive‬
  • Strong
    ‪17 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪23 min drive‬

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Room options

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 429 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

1 bedroom, in-room safe, desk, laptop workspace

Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(40 reviews)
  • 429 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • 429 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(48 reviews)
  • 429 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications)

Suite, 1 King Bed, Roll-in Shower (Communications) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 429 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 429 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Room amenity

Suite, 1 King Bed (Additional Living Area)

9.6 out of 10
Exceptional
(7 reviews)
  • 429 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 429 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds (Additional Living Area)

Room amenity

Suite, 2 Double Beds (Additional Living Area)

8.8 out of 10
Excellent
(9 reviews)
  • 432 sq ft
  • Sleeps 6
  • 2 Double Beds

About the neighborhood

Webster

Holiday Inn Express & Suites Rochester Webster by IHG places you within a 15-minute drive of popular attractions such as Memorial Art Gallery and George Eastman Museum. This 104-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • Towne Center at Webster - 11 min walk - 0.6 miles
  • Seabreeze Amusement Park - 11 min drive - 7.9 miles
  • Strong - 17 min drive - 13.2 miles
  • George Eastman Museum - 17 min drive - 12.7 miles
  • University of Rochester - 21 min drive - 15.6 miles

Getting around

  • Rochester Station - 18 min drive
  • Greater Rochester Intl. Airport (ROC) - 26 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Wendy's - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Dairy Queen - ‬3 min drive
  • ‪Panera Bread - ‬11 min walk

About this property

Holiday Inn Express & Suites Rochester Webster by IHG

Hotel with free breakfast, in the vicinity of George Eastman Museum
At Holiday Inn Express & Suites Rochester Webster by IHG, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Transportation is made easy with a free area shuttle. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a business center.
Guests can expect TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages

English

Similar properties

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 1,000 reviews
$93 nightly
The price is $106
Aug 31 - Sep 1
Total includes taxes and fees
Hampton Inn Rochester Webster

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,002 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Renovated entire property - June 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Webster
Holiday Inn Express Webster
Webster Holiday Inn Express
Holiday Inn Express Rochester Webster Hotel
Holiday Inn Express Rochester Webster
Holiday Inn Express Suites Rochester Webster
Holiday Inn Express Suites Rochester Webster by IHG
Holiday Inn Express Suites Rochester Webster an IHG Hotel
Holiday Inn Express & Suites Rochester Webster by IHG Hotel
"Holiday Inn Express Suites Rochester Webster an IHG Hotel"
Holiday Inn Express & Suites Rochester Webster by IHG Webster

Frequently asked questions

Are free cancellation options available at Holiday Inn Express & Suites Rochester Webster by IHG?

Holiday Inn Express & Suites Rochester Webster by IHG provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express & Suites Rochester Webster by IHG?

As of Aug 2, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Rochester Webster by IHG on Aug 31, 2025 start from $103.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Holiday Inn Express & Suites Rochester Webster by IHG?

This hotel is located in Webster, just steps from North Ponds Park. You'll also find Lake Ontario and Towne Center at Webster within a short drive.

Is parking available on site at Holiday Inn Express & Suites Rochester Webster by IHG?

Yes, there is accessible parking and electric car charging available.

Does Holiday Inn Express & Suites Rochester Webster by IHG include a casino at the property?

No, Holiday Inn Express & Suites Rochester Webster by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites Rochester Webster by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Holiday Inn Express & Suites Rochester Webster by IHG?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and a 24-hour fitness facility.

Are there hot tubs at Holiday Inn Express & Suites Rochester Webster by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express & Suites Rochester Webster by IHG have a restaurant that serves breakfast?

Holiday Inn Express & Suites Rochester Webster by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Holiday Inn Express & Suites Rochester Webster by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites Rochester Webster by IHG.

Does Holiday Inn Express & Suites Rochester Webster by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Express & Suites Rochester Webster by IHG?

The closest major airport to Holiday Inn Express & Suites Rochester Webster by IHG is Greater Rochester Intl. Airport (ROC), which is 19.4 mi away (26 minutes by car).

Are there rooms with balconies at Holiday Inn Express & Suites Rochester Webster by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express & Suites Rochester Webster by IHG.

Holiday Inn Express & Suites Rochester Webster by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 713 out of 1001 reviews
Rating 8 - Good. 201 out of 1001 reviews
Rating 6 - Okay. 49 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Stayed 1 night in May 2025

4/10 Poor

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We stayed at the hotel 4 days and were unable to use the toilet in our room for 3 of those days. Finally on the 3rd day they were able to fix it. Before then we had to go to the lobby to use the bathroom.
Stayed 4 nights in May 2025

10/10 Excellent

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing stay on such short notice. I will come back again.
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel seems quiet. Lots of parking.
Stayed 1 night in Apr 2025

8/10 Good

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Stay went well
Stayed 1 night in Apr 2025

10/10 Excellent

Gauri

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, spacious and functional room. Comfortable bed. Pool was not very clean and hot tub was not warm. Breakfast was good. Overall a good property, would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Audra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a really nice welcoming experience. We have a range from 3 years to adult that visited and we absolutely all enjoyed the amenities
Stayed 1 night in Apr 2025

10/10 Excellent

Jie

Stayed 1 night in Apr 2025

6/10 Okay

Marilyn

Traveled with family
Room next door was too noisy
Stayed 2 nights in Apr 2025

10/10 Excellent

Pedro

Stayed 1 night in Mar 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Edmund

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Did the job, minor issues

Booked in June 2024 for an April 2025 stay. Upon arrival, 230pm, room was not ready or even selected for me yet. Others were checking in, but I was unable to. Didn't know until about 4pm when I called to follow up to see if I had a room was I informed I was all set. Was concerned I'd be walked. Once I was in the room, everything was fine. Desk chair was very squeaky when leaning back. On final morning when cleaning up and packing up, found a sock under mattress that was not mine. Breakfast did the job. Front desk didn't have any travel toothpaste, but offered a mouthwash instead. The EV chargers in back were great.
Stayed 3 nights in Apr 2025

10/10 Excellent

Simone

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

William

Stayed 1 night in Mar 2025

10/10 Excellent

Eumar Jesus

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was clean and expectedly good. thanks for this hotel recommendation
Stayed 2 nights in Mar 2025

8/10 Good

Brianna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and had nice, updated rooms. The beds and pillows were very comfortable and our room was the perfect temperature. Lots of TV channels for my kids to choose from, which they enjoyed. The pool and hot tub were nice, although the pool water was a little bit cloudy. We also enjoyed the breakfast, and it was nice that there were hot items to choose from as well. The first day the breakfast was busy, and it would have been nice to have a few more items replenished (milk, eggs), however the second day was not busy at all and there was lots of everything to choose from. Overall, we were pleased with this hotel and would return if we are visiting the Rochester area again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Andrea

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Angie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wherever I go I always check for a Holiday Inn Express. They are consistently good, comfortable and affordable.
Stayed 7 nights in Feb 2025

10/10 Excellent

Claudette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area is excellent. Breakfast was yummy. Staff was friendly.
Stayed 1 night in Mar 2025

6/10 Okay

Leonard, Laval

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all best stay
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025