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Holiday Inn Express & Suites Rochester Webster by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Rochester Webster by IHG

Exterior
Exterior
Indoor pool
Exterior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
860 Holt Rd, Webster, NY, 14580
  • Place, North Ponds Park
    ‪2 min walk‬
  • Place, Towne Center at Webster
    ‪11 min walk‬
  • Place, Veterans Memorial Park
    ‪2 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 429 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 429 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(53 reviews)
  • 429 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • 429 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(60 reviews)
  • 429 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

9.6 out of 10
Exceptional
(8 reviews)
  • 429 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite

In-room safe, desk, laptop workspace, iron/ironing board

Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 429 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 2 Double Beds (Additional Living Area)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds (Additional Living Area)

8.8 out of 10
Excellent
(10 reviews)
  • 432 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Communications)

Suite, 1 King Bed, Accessible (Communications) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 429 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Webster

Holiday Inn Express & Suites Rochester Webster by IHG places you within a 15-minute drive of popular attractions such as Memorial Art Gallery and George Eastman Museum. This 104-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • North Ponds Park - 2 min walk - 0.1 miles
  • Towne Center at Webster - 11 min walk - 0.6 miles
  • Veterans Memorial Park - 2 min drive - 0.9 miles
  • Strong - 28 min drive - 13.6 miles
  • Eastview Mall - 31 min drive - 20.6 miles

Getting around

  • Rochester Station - 18 min drive
  • Greater Rochester Intl. Airport (ROC) - 26 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Wendy's - ‬2 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Bill Gray’s Webster - ‬3 min drive

About this property

Holiday Inn Express & Suites Rochester Webster by IHG

At Holiday Inn Express & Suites Rochester Webster by IHG, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Transportation is made easy with a free area shuttle. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a hot tub, meeting rooms, and conference space.
Guests can expect TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and free local calls.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Similar properties

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Hampton Inn Rochester Webster
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  • Free WiFi
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$104 nightly
The price is $119
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free area shuttle

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,002 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Webster
Holiday Inn Express Webster
Webster Holiday Inn Express
Holiday Inn Express Rochester Webster Hotel
Holiday Inn Express Rochester Webster
Holiday Inn Express Suites Rochester Webster
Holiday Inn Express Suites Rochester Webster by IHG
Holiday Inn Express Suites Rochester Webster an IHG Hotel
Holiday Inn Express & Suites Rochester Webster by IHG Hotel
"Holiday Inn Express Suites Rochester Webster an IHG Hotel"
Holiday Inn Express & Suites Rochester Webster by IHG Webster

Frequently asked questions

Are free cancellation options available at Holiday Inn Express & Suites Rochester Webster by IHG?

Holiday Inn Express & Suites Rochester Webster by IHG provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express & Suites Rochester Webster by IHG?

As of Jun 26, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Rochester Webster by IHG on Jun 29, 2026 start from $135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Holiday Inn Express & Suites Rochester Webster by IHG?

This hotel is located in Webster, just steps from North Ponds Park. You'll also find Lake Ontario and Towne Center at Webster within a short drive.

Is there parking available at Holiday Inn Express & Suites Rochester Webster by IHG?

No, this hotel doesn't offer parking.

Does Holiday Inn Express & Suites Rochester Webster by IHG include a casino at the property?

No, Holiday Inn Express & Suites Rochester Webster by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites Rochester Webster by IHG?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 8:00 AM and 10:00 PM.

What amenities will couples enjoy at Holiday Inn Express & Suites Rochester Webster by IHG?

Couples staying at this hotel will appreciate amenities like free wired internet as well as an indoor pool and a hot tub.

Does Holiday Inn Express & Suites Rochester Webster by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express & Suites Rochester Webster by IHG have a restaurant that serves breakfast?

Holiday Inn Express & Suites Rochester Webster by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Holiday Inn Express & Suites Rochester Webster by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites Rochester Webster by IHG.

Does Holiday Inn Express & Suites Rochester Webster by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Express & Suites Rochester Webster by IHG?

The closest major airport to Holiday Inn Express & Suites Rochester Webster by IHG is Greater Rochester Intl. Airport (ROC), which is 19.4 mi away (26 minutes by car).

Are there rooms with balconies at Holiday Inn Express & Suites Rochester Webster by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express & Suites Rochester Webster by IHG.

Holiday Inn Express & Suites Rochester Webster by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 738 out of 1002 reviews
Rating 8 - Good. 181 out of 1002 reviews
Rating 6 - Okay. 49 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Bobbi

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay. Clean rooms, friendly staff, and breakfast was good.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great short stay , we had zero complaints. The staff was very accomodating and friendly !
Stayed 1 night in Mar 2026
Verified

8/10 Good

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful. The room was very clean and it was relaxing to sit in the hot tub before bed after traveling. I would definitely recommend this hotel!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent, as usual.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

andrew

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean place.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities
Room was clean. Staff were attentive.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities
Clean, comfortable room and bed.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless and staff very courteous . Thank you
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
The room was very clean and the staff was excellent
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities
Easy check in, spacious and clean room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities
Staff is very helpful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean, the beds were comfortable and the staff were courteous and friendly.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities
Very clean and spacious and a very comfortable bed. Nice breakfast buffet with a selection of hot and cold items all included in the price too
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
We always stay here because of great customer service, clean rooms, great location and good breakfast Also like the location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lorna

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless & staff very friendly. Breakfast served by friendly staff & also spotless. Great stay.
Ponds with walkway behind hotel. Great for a morning walk .
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Always great accommodations. Clean and excellent staff. Breakfast is everything you need.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean with the exception of one issue that was taken care of immediately. The shades kept the room very dark which was important for jet lagged sleep. Shower was excellent and was adjustable for tall or short people. Bed was comfortable too. Breakfast was decent and the coffee was available all the time, again helpful for jet lag. We will stay again.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Adeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice, and clean. The bed was comfy, and it was conveniently located. Also there is a nice park right behind the hotel.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Keonna

Liked: Cleanliness, staff & service, amenities
Exceptional service
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever I'm in Rochester, the Holiday inn Express in Webster will be my hotel of choice. Excellent staff clean rooms and a good location to get in out of the city.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities throughout were very clean.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every time we are in town.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Marie and John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent variety for breakfast and ample eating area. Handicapped room with roll-in shower was wonderfully spacious.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Oct 2025
Verified

8/10 Good

Cathy

I had an accessible room. I’m sorry to say I was very disappointed in the height of the toilet. It is not adequate for someone who is handicap and has a hard time rising from the toilet seat. The shades on the window did not work. The room was clean and the staff were very friendly.
Stayed 2 nights in Mar 2026

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