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Holiday Inn Express & Suites Rochester Webster by IHG

2.5 star property
Hotel with free breakfast, in the vicinity of George Eastman Museum

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Rochester Webster by IHG

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Exterior
Free daily buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
860 Holt Rd, Webster, NY, 14580
  • Towne Center at Webster
    ‪11 min walk‬
  • Seabreeze Amusement Park
    ‪11 min drive‬
  • Strong
    ‪17 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 429 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

In-room safe, desk, laptop workspace, iron/ironing board

Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(43 reviews)
  • 429 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • 429 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(50 reviews)
  • 429 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications)

Suite, 1 King Bed, Roll-in Shower (Communications) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 429 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 429 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Room amenity

Suite, 1 King Bed (Additional Living Area)

9.6 out of 10
Exceptional
(7 reviews)
  • 429 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 429 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds (Additional Living Area)

Room amenity

Suite, 2 Double Beds (Additional Living Area)

8.8 out of 10
Excellent
(9 reviews)
  • 432 sq ft
  • Sleeps 6
  • 2 Double Beds

About the neighborhood

Webster

Holiday Inn Express & Suites Rochester Webster by IHG places you within a 15-minute drive of popular attractions such as Memorial Art Gallery and George Eastman Museum. This 104-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • Towne Center at Webster - 11 min walk - 0.6 miles
  • Seabreeze Amusement Park - 11 min drive - 7.9 miles
  • Strong - 17 min drive - 13.2 miles
  • George Eastman Museum - 17 min drive - 12.7 miles
  • University of Rochester - 21 min drive - 15.6 miles

Getting around

  • Rochester Station - 18 min drive
  • Greater Rochester Intl. Airport (ROC) - 26 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪7-Eleven at Sunoco - ‬3 min drive
  • ‪Panera Bread - ‬11 min walk
  • ‪Chipotle Mexican Grill - ‬9 min walk
  • ‪Red Robin - ‬9 min walk

About this property

Holiday Inn Express & Suites Rochester Webster by IHG

Hotel with free breakfast, in the vicinity of George Eastman Museum
At Holiday Inn Express & Suites Rochester Webster by IHG, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Transportation is made easy with a free area shuttle. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include meeting rooms, conference space, and a business center.
Guests can expect TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Exterior

Hampton Inn Rochester Webster

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 1,002 reviews
$134 nightly
The price is $153
Oct 13 - Oct 14
Total with taxes and fees
Hampton Inn Rochester Webster

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free area shuttle

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,002 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Renovated entire property - June 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Webster
Holiday Inn Express Webster
Webster Holiday Inn Express
Holiday Inn Express Rochester Webster Hotel
Holiday Inn Express Rochester Webster
Holiday Inn Express Suites Rochester Webster
Holiday Inn Express Suites Rochester Webster by IHG
Holiday Inn Express Suites Rochester Webster an IHG Hotel
Holiday Inn Express & Suites Rochester Webster by IHG Hotel
"Holiday Inn Express Suites Rochester Webster an IHG Hotel"
Holiday Inn Express & Suites Rochester Webster by IHG Webster

Frequently asked questions

Are free cancellation options available at Holiday Inn Express & Suites Rochester Webster by IHG?

Holiday Inn Express & Suites Rochester Webster by IHG provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express & Suites Rochester Webster by IHG?

As of Sep 17, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Rochester Webster by IHG on Sep 22, 2025 start from $130.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Holiday Inn Express & Suites Rochester Webster by IHG?

This hotel is located in Webster, just steps from North Ponds Park. You'll also find Lake Ontario and Towne Center at Webster within a short drive.

Will I be able to park at Holiday Inn Express & Suites Rochester Webster by IHG?

No, there isn't parking at this hotel.

Does Holiday Inn Express & Suites Rochester Webster by IHG include a casino at the property?

No, Holiday Inn Express & Suites Rochester Webster by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites Rochester Webster by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Holiday Inn Express & Suites Rochester Webster by IHG?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and a 24-hour fitness facility.

Are there hot tubs at Holiday Inn Express & Suites Rochester Webster by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express & Suites Rochester Webster by IHG have a restaurant that serves breakfast?

Holiday Inn Express & Suites Rochester Webster by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Holiday Inn Express & Suites Rochester Webster by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites Rochester Webster by IHG.

Are there connecting rooms at Holiday Inn Express & Suites Rochester Webster by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Express & Suites Rochester Webster by IHG?

The closest major airport to Holiday Inn Express & Suites Rochester Webster by IHG is Greater Rochester Intl. Airport (ROC), which is 19.4 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Express & Suites Rochester Webster by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express & Suites Rochester Webster by IHG.

Holiday Inn Express & Suites Rochester Webster by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1007 reviews
Rating 8 - Good. 199 out of 1007 reviews
Rating 6 - Okay. 49 out of 1007 reviews
Rating 4 - Poor. 21 out of 1007 reviews
Rating 2 - Terrible. 17 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and staff are just plain awesome. Especially for the price.
Stayed 2 nights in Aug 2025

6/10 Okay

Susan

Stayed 3 nights in Jun 2025

8/10 Good

michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Mechelle

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Worst stay ever anywhere in 50 years

We booked and paid for a king room which we needed for my bad back and legs. Before we arrived around 7 pm we received a call to see if we were still coming in which we said we were in town already at an event. We got to the hotel ended up with two small beds as they sold out room to someone else when I asked if this is what happened the guy at the front desk said I’m not allowed to comment on that. We are not happy and had a horrible sleep.
Stayed 1 night in Jun 2025

10/10 Excellent

Laurie

Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Stayed 1 night in May 2025

8/10 Good

Stacyann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and cean hotel
Stayed 2 nights in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is exemplary! They have ALL been so accommodating, kind, and friendly. The Manager, Alesia(sp?), is wonderful all around! She very clearly has the respect and appreciation of her staff, and is a great influence in leadership.
Stayed 2 nights in May 2025

10/10 Excellent

Carol

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay. Clean room, very comfortable. Nice breakfast options. Easy access to food and shopping.
Stayed 2 nights in May 2025

8/10 Good

Johanna, Orchard Pa

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Timothy J

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and helpful. The hotel was clean and the room was spacious.
Stayed 2 nights in May 2025

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

4/10 Poor

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We stayed at the hotel 4 days and were unable to use the toilet in our room for 3 of those days. Finally on the 3rd day they were able to fix it. Before then we had to go to the lobby to use the bathroom.
Stayed 4 nights in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing stay on such short notice. I will come back again.
Stayed 1 night in May 2025

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Price almost double what I usually pay. I don’t mind that it was sold out but I mind the almost double price
Stayed 2 nights in May 2025

10/10 Excellent

Kate

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I had a king suite. Honestly did not hear any noise during my 4-night stay. No toilets flushing or loud guests or traffic noise, even though it’s off a main highway. The QUIETEST hotel I’ve ever stayed in. Crazy! And super clean. I highly recommend.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel!

The room was clean, bed comfortable and breakfast tasty.
Stayed 4 nights in Apr 2025

8/10 Good

sudershan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It is close to Webster shopping complex but the hotel is very expensive for this location.
Stayed 1 night in May 2025

10/10 Excellent

Denise L

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always friendly, helpful. Very clean. Breakfast is delicious.
Stayed 2 nights in May 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying at a clean and quiet hotel. The staff were friendly and made us feel welcome.
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel seems quiet. Lots of parking.
Stayed 1 night in Apr 2025

8/10 Good

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Stay went well
Stayed 1 night in Apr 2025